Haryana Healthcare marketing manager Jobs – 140 Open Jobs Today

Customer Service Manager
Hindustan Wellness Pvt Ltd —Gurugram, Haryana
- ₹30,000 - ₹50,000 a month
- Full-time
- Management
- Customer service
- Master's degree
Quick apply
13d
Marketing Manager
Ahamyo Care Pvt Ltd —Gurugram, Haryana
- ₹35,000 - ₹50,000 a month
- Full-time
- Marketing
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
15h
Sr Product Manager
SaveIN —Gurugram, Haryana
- Full-time
- Master's degree
- SQL
- Product management
Lead Technical Program Manager
Sprinklr —Gurugram, Haryana
- Full-time
- Project management
- SDLC
- Paid time off
Clinic Manager
Dermapuritys —Gurugram, Haryana
- ₹40,000 - ₹1,00,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- In-person
Quick apply
Assistant Manager - Business Development
Dhruv Enterprises —Prithla, Faridabad, Haryana
- ₹50,000 - ₹1,00,000 a month
- Urgently hiring
- Microsoft Office
- Master's degree
- Bachelor's degree
- Flexible schedule
Quick apply
14d
Digital Marketing & Public Relations Manager
Zimmer Biomet —Gurugram, Haryana
- Full-time
- English
- Master's degree
- MBA
Product Manager
Medorah Meditek Pvt. Ltd —Gurugram, Haryana
- Full-time
- Master's degree
- Bachelor's degree
- Product management
Quick apply
Product Manager
Fresenius Medical Care —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
Technical Program Manager
Sprinklr —Gurugram, Haryana
- Full-time
- Computer Science
- PMP
- DevOps
- Paid time off
8d
3562952-Senior Manager
EXL Service —Gurugram, Haryana
- Full-time
- Computer Science
- B.Sc
- Master's degree
Program Coordinator
Pulsus Group —Gurugram, Haryana
- Full-time
- Research
- Master's degree
- Analysis skills
Manager, Salesforce, Platform Advisory & Transformation, DTS - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Sales
- B.Sc
- Salesforce
Account Manager
Torfac —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Project management
- Communication skills
Business Development Manager
CaliberHunt —Gurugram, Haryana
- Full-time
- Hybrid work
- Hospitality
- Sales
- Master's degree
Quick apply
HR Executive (Generalist)
Health Pioneers —Gurugram, Haryana
- ₹15,000 - ₹2,20,000 a month
- Full-time
- English
- Master's degree
- Analysis skills
Quick apply
Sales Manager
MARVEL PATHOLOGY LAB PVT. LTD. —Rewari, Haryana
- ₹5,00,000 - ₹12,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Driving
- Flexible schedule
Quick apply
5d
Centre Manager-Jindal IVF Hospital (Walk-In)
Jindal IVF a unit of ASUV Pvt. Ltd. —Panchkula, Haryana
- ₹30,000 - ₹40,000 a month
- Full-time
- Walk-in
- Sales
- Business development
- In-person
- Health insurance
- Paid time off
Quick apply
10d
Senior Manager Software Engineering
Sprinklr —Gurugram, Haryana
- Full-time
- Java
- Agile
- Leadership
- Paid time off
SBU HEAD – CRITICAL CARE
Fresenius Medical Care —Gurugram, Haryana
- Full-time
- Master's degree
- Business Administration
- MBA

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Customer Service Manager

Hindustan Wellness Pvt Ltd
Gurugram, Haryana

Quick apply

Job details

Full-time
₹30,000 - ₹50,000 a month
13 days ago

Benefits

Provident Fund

Qualifications

Management
MHA
Customer service
Master's degree
Quality assurance
Bachelor's degree
Healthcare management
Conflict management
Customer support
Business Administration
MBA
Leadership
Communication skills

Full job description

Company Name: Hindustan Wellness

Job Title: Customer Support Manager – Teleconsultation Services

Experience Required: 4+ years

Location: Gurugram

Department: Customer Success

About Company

Hindustan Wellness is one of the most innovative Healthcare company in India. Driven by our vision of becoming National leaders in preventive health care, we at Hindustan Wellness aim to bring to your doorsteps a wide range of health services. Working on the unique model of health at home, we provide 360 degree healthcare and diagnostic services at customer's doorstep. We promise to ensure highest quality, precision and convenience to our customers. With the aim of providing total wellness solutions to our customers, we assign individual Health Managers to coach you for all your health & wellness needs, Our core team comprises of top medical professionals from institutes like AIIMS, Maulana Azad Medical College, CMC, Vellore, University of Minnesota US and many more.

Job Summary

We are seeking an experienced and customer-focused Customer Support Manager to lead our Teleconsultation Services team. The role is responsible for managing a team of teleconsultant dietitians and telemedicine doctors, ensuring exceptional patient experiences, operational excellence, and high-quality virtual healthcare delivery.

The ideal candidate will oversee day-to-day teleconsultation operations, monitor team performance, drive service quality, resolve escalated patient concerns, and collaborate with cross-functional teams to improve efficiency and patient outcomes.

Key Responsibilities

Team Leadership & People Management

Lead, mentor, and manage a team of teleconsultant dietitians and telemedicine doctors.
Plan work schedules and ensure adequate staffing to meet service demand.
Foster a collaborative, patient-centric, and high-performance team culture.
Address employee concerns, performance issues, and handle escalations.

Operations Management

Oversee the daily functioning of teleconsultation services.
Ensure timely patient appointments and efficient consultation scheduling.
Monitor service levels and optimize consultant utilization.
Coordinate with scheduling and operations teams to maintain smooth workflows.
Identify and resolve operational bottlenecks.

Patient Experience

Ensure a seamless and positive patient journey across all touchpoints.
Handle complex patient complaints and service escalations.
Monitor patient satisfaction and implement initiatives to improve the overall experience.
Maintain high standards of communication and service quality.

Quality Assurance & Clinical Coordination

Monitor consultation quality and documentation standards.
Conduct regular quality audits and provide constructive feedback to consultants.
Ensure adherence to clinical protocols, SOPs, and organizational policies.

Cross-Functional Collaboration

Partner with Product, Technology, Clinical, Customer Success, Marketing, and Operations teams to improve service delivery.
Support implementation of new healthcare programs, workflows, and technology enhancements.
Participate in process improvement initiatives.

Compliance

Ensure compliance with healthcare regulations, data privacy requirements, and internal quality standards.
Maintain accurate operational documentation and reporting.
Promote ethical practices and confidentiality in all patient interactions.

Key Performance Indicators (KPIs)

Patient Satisfaction (CSAT)
Net Promoter Score (NPS)
Consultation completion rate
Average response and resolution time
Team productivity and utilization
Appointment adherence and follow-up completion
Quality audit scores
Escalation resolution time
Employee engagement and retention

Qualifications

Bachelor's degree in Healthcare Administration, Hospital Management, Business Administration, Life Sciences, or a related field.
Master's degree (MBA/MHA) is preferred.
Certifications in Customer Experience, Operations, or Healthcare Management are an advantage.

Experience

4+ years of experience in Customer Support, Healthcare Operations, Customer Success, or Telemedicine.
At least 2–3 years of experience managing teams in a healthcare or digital health environment.
Experience leading teleconsultation, telehealth, or virtual care operations is highly preferred.

Required Skills

Strong leadership and people management skills
Customer service and patient experience management
Operations and workflow management
Excellent communication and interpersonal skills
Conflict resolution and escalation management
Data analysis and reporting
Coaching and performance management
Process improvement and problem-solving
Knowledge of healthcare compliance and patient confidentiality
Ability to work in a fast-paced, technology-enabled healthcare environment

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

healthcare marketing manager jobs in haryana

Customer Service Manager

Marketing Manager

Sr Product Manager

Lead Technical Program Manager

Clinic Manager

Assistant Manager - Business Development

Digital Marketing & Public Relations Manager

Product Manager

Product Manager

Technical Program Manager

3562952-Senior Manager

Program Coordinator

Manager, Salesforce, Platform Advisory & Transformation, DTS - Global Capability Center

Account Manager

Business Development Manager

HR Executive (Generalist)

Sales Manager

Centre Manager-Jindal IVF Hospital (Walk-In)

Senior Manager Software Engineering

SBU HEAD – CRITICAL CARE

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