Hr Customer support coordinator Jobs – 115 Open Jobs Today

People Operations Coordinator
PepsiCo —Gurugram, Haryana
- Remote
- PMP
- Microsoft Office
- Master's degree
21h
Customer Service Co-ordinator
Komax Automation Pvt Ltd —Gurgaon H.O, Gurugram, Haryana
- ₹35,000 - ₹45,000 a month
- Microsoft Excel
- Customer service
- Salesforce
Quick apply
15h
HR Coordinator/Colleague Support Coordinator
Macmillan Cancer Support —Haryana
- ₹28,800 - ₹31,800 a year
- Urgently hiring
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
3d
Sales Coordinator
Komax Automation Pvt Ltd —Gurgaon H.O, Gurugram, Haryana
- ₹35,000 - ₹40,000 a month
- Microsoft Excel
- Salesforce
- Organisational skills
Quick apply
15h
Front office executive / Care coordinator
Eventrics Multi Tasking Solutions Pvt Ltd —Panipat, Haryana
- ₹23,000 - ₹40,000 a month
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
18h
Sales Coordinator- EPC company experience required
Paltech Cooling Towers & Equipments Ltd —Gurugram, Haryana
- ₹5,00,000 - ₹8,00,000 a year
- Full-time
- Sales
- ERP systems
- In-person
Quick apply
8d
Senior Project Coordinator
Aristocrat —Gurugram, Haryana
- Full-time
- PMP
- Analysis skills
- Project management
7d
Sr. Customer Insights Analyst
Sprinklr —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Social media management
- Communication skills
- Paid time off
Sales Liaison/Coordinator
Sproutech Solutions Private Limited —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
6d
TMSi LMS Coordinator
MSX International —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Quick apply
Lead Managed Services Consultant
Sprinklr —Gurugram, Haryana
- Full-time
- Customer service
- Analysis skills
- APIs
- Paid time off
Manager – Business Development Support
Mastercard —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Sales
- Salesforce
Associate Account Coordinator (Order Management)
AHEAD —Gurugram, Haryana
- Full-time
- Hybrid work
- Salesforce
- AI
- Communication skills
- Health insurance
- Paid time off
Senior Managed Services Consultant
Sprinklr —Gurugram, Haryana
- Full-time
- Analysis skills
- APIs
- Paid time off
Senior Procurement Coordinator - US Telecom Construction
Utilities One —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Inventory management
- ERP systems
Quick apply
Lead, Candidate Experience
MongoDB —Gurugram, Haryana
- Azure
- AWS
- Recruiting
Sr. Implementation Consultant - CCAAS (AMER shift)
Sprinklr —Gurugram, Haryana
- Full-time
- Salesforce
- English
- JavaScript
- Paid time off
Sales Coordinator
Vashi Integrated —Gurugram, Haryana
- Full-time
- Sales
- Customer service
- English
Quick apply
Sales Coordinator
Associated Biopharma Pvt. Ltd. —Panchkula, Haryana
- ₹15,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Commuter assistance
- Health insurance
Quick apply
8d
Senior Analyst – Business Development Support
Mastercard —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Sales
- Salesforce

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People Operations Coordinator

PepsiCo -
Gurugram, Haryana

Apply Now

Job details

21 hours ago

Qualifications

PMP
Microsoft Office
Master's degree
Digitization
Human resources
Data entry
MBA
Time management

Full job description

Overview:

The People Experience & Operations Coordinator is responsible for providing best-in-class employee experience across the Employee Lifecycle (hire to retire) . As a key member of our People Experience & Operations team, the role holder will play a pivotal role in driving on ground employee processes ( with clear KPIs and service levels) .Role is pivotal in supporting India BU agenda of digitization and seamless employee experience through identified priorities for the People Experience & Operations vertical that will support HRBP leads in HQ Functions & Beverages

Responsibilities:

1. Employee Processes & Admin

Serve as a first-point contact for employee inquiries regarding policies, benefits, payroll, schedules, procedures and all processes pertaining to employee lifecycle.
Drive learning admin for identified employee groups, facilitation of training, tracking, follow up and closure
Support employee engagement programs such as Dil Se, Plant days, and other engagement interventions (OHS) followed by communications and surveys.

2. Digitization

Drive the overall BU digitization agenda – specifically for plant like Schoox and other myServices related workflow processes
Identify areas of opportunities that can be streamlined and elevated using digital tools.

3. Compliance Support

Maintain confidential employee files, ensuring documentation compliance for audits.
Collaborate with Safety and Operations teams to track training, certifications, and required adherence to controls.

4. CoE led interventions

Coordinate training sessions, track completion, and maintain required training records as cascaded by center of excellence for TM , TR and PE&O
Support performance-review cycles by organizing timelines, forms, and reminders- through identified interventions like communication, in-house sessions etc. Support PMP on ground activation for all phases (objective setting, mid year and year end) covering all frontline employees
Support on Core People Process roll out. This includes but is not limited to on ground Survey administration via roadshows for frontline employees for Org Health and MPW
Provide Learning logistics support (venue organization, coordination with vendors/trainers, invoicing, learning attendance and feedback administration)
Organise and administer CoC training for frontline employees, new hires and third party employees
Provide logistics support for HR Events (Rewards and Recognition, Function Annual events, HR Townhalls). Support creation of event content such as communications, presentations, invites

5. Ask for HR /HR Ops and Service delivery

Provide general administrative support to HR lead for operational activities(reports, presentations, data entry).
Participate in continuous improvement efforts to optimize HR and other related processes.
Work as an integral part in the BU HR Ops team projects deliverables
Act as a focal point for the accounts HR operations deliverables
Governance of HR processes, process maps, documentation, knowledgebase documentation and ensuring that all relevant systems are kept up to date
Ensure design methodology, approvals, version control, change control and documentation are standardised and consistently applied.
Coordinate HR process reviews to optimise efficient application of processes, procedures and standards
Ensure that all processes and documentation are robustly maintained, protecting integrity and quality of data and version, support HR teams with process map and documentation updates
Act as the main point of contact between BU PE&O and local markets People teams in Areas like Ask HR For Help, Work Force Management, Self Service, Employee Services, Systems navigation and adoption. (Tier 0 – Tier 1 Focus)
Partner with Service Delivery Leads and local People teams in driving Systems adoption and FL digital penetration plans.

Qualifications:

3- 4 years of general professional experience in HR preferable in HR ops
MBA in HR ( Tier 1/Tier 2)
Good customer enterface and focusing on employee experience excellence
Time management – ability to focus and get things done and know what is business critical; able to deal with conflicting priorities and ambiguity
Technical / Functional Skills & Knowledge of HR Tools and Interfaces
Proficient in Microsoft Office

Apply Now

Refine Your Search

customer support coordinator jobs in hr

People Operations Coordinator

Customer Service Co-ordinator

HR Coordinator/Colleague Support Coordinator

Sales Coordinator

Front office executive / Care coordinator

Sales Coordinator- EPC company experience required

Senior Project Coordinator

Sr. Customer Insights Analyst

Sales Liaison/Coordinator

TMSi LMS Coordinator

Lead Managed Services Consultant

Manager – Business Development Support

Associate Account Coordinator (Order Management)

Senior Managed Services Consultant

Senior Procurement Coordinator - US Telecom Construction

Lead, Candidate Experience

Sr. Implementation Consultant - CCAAS (AMER shift)

Sales Coordinator

Sales Coordinator

Senior Analyst – Business Development Support

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