Up Chat process Jobs – 87 Open Jobs Today

Senior Advisor
Barclays —Noida, Uttar Pradesh
- Customer service
- Administrative experience
- Training & development
11d
International NON - Voice Support
Telus Digital —Noida, Uttar Pradesh
- From ₹21,000 a month
- Full-time
- Sales
- Customer service
- English
- Commuter assistance
- Health insurance
Quick apply
Customer Relationship Associate-D2C Brand
Weekday —Noida, Uttar Pradesh
- ₹4,50,000 - ₹6,50,000 a year
- Full-time
- English
- AI
- Communication skills
Quick apply
1d
ASTOFFCR, Specialist, Contact Centre, Consumer Banking (BF0063)
DBS Bank —Bank, Uttar Pradesh
- Full-time
- Customer service
- Communication skills
- Banking
Customer Care Executive
Niftel communication pvt.ltd —Lucknow, Uttar Pradesh
- ₹14,000 - ₹15,500 a month
- Full-time
- Microsoft Excel
- Computer skills
- In-person
Quick apply
Customer Support
Nwaresoft —Gautam Buddha Nagar District, Uttar Pradesh
- Full-time
- English
- Software development
- Computer skills
Admission Counselor
Degree Drishti —Noida, Uttar Pradesh
- Up to ₹40,000 a month
- Full-time
- CRM software
- Microsoft Office
- Master's degree
Quick apply
12d
Tech Support Trainee
CSG Technosol Pvt. Ltd. —Noida, Uttar Pradesh
- ₹1,20,000 - ₹2,40,000 a year
- Full-time
- English
- Bachelor's degree
- Typing
Quick apply
5d
Customer Support Executive (CSE)
Niftel Communications —Gorakhpur, Uttar Pradesh
- ₹10,000 - ₹12,000 a month
- Full-time
- Microsoft Excel
- English
- Master's degree
Quick apply
Sr Administrator (Support & Operations)
HCLTech —Lucknow, Uttar Pradesh
- Azure
- Microsoft Outlook
- Software troubleshooting
2d
Customer Service Executive
Study Group —Noida, Uttar Pradesh
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
2d
Hiring Tele-Caller/Front Desk Executive - Location - Ghaziabad
Orane International Private Limited —Ghaziabad, Uttar Pradesh
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- Customer service
- English
- Health insurance
- Paid sick time
Quick apply
Customer Support Executive
Woodrock Infotech PVT. LTD. —Gomtinagar, Lucknow, Uttar Pradesh
- ₹11,000 - ₹13,000 a month
- Full-time
- English
- Bachelor's degree
- Computer skills
Quick apply
Noida| Noida|AX H|Prime|14-Jul-25
TGBPL TP India - DBU —Noida, Uttar Pradesh
- Full-time
- Remote
- Work from home
Product Support Representative II
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Salesforce
- SQL
- Bachelor's degree
Communications Trainer
British Council —Noida, Uttar Pradesh
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Customer Service Representative
BIG OH TECH —Noida, Uttar Pradesh
- CRM software
- Microsoft Excel
- Customer service
Quick apply
US Payroll Specialist
Capgemini —Noida, Uttar Pradesh
- Night shift
- Oracle
- Microsoft Office
- Analysis skills
- Health insurance
US Payroll Specialist
Capgemini Sogeti —Noida, Uttar Pradesh
- Night shift
- Oracle
- Microsoft Office
- Analysis skills
- Health insurance
Customer Support Representative
SBM Management ConsultinG —Noida, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d

I want to receive the latest job alerts for chat process in up

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

chat process jobs near up

Trainer jobs in Noida, Uttar Pradesh

Payroll Specialist jobs in Noida, Uttar Pradesh

Admission Counselor jobs in Noida, Uttar Pradesh

Customer Service Representative jobs in Noida, Uttar Pradesh

Customer Support Coordinator jobs in Coimbatore, Tamil Nadu

Customer Support Coordinator jobs in Panvel, Maharashtra

Customer Support Coordinator jobs in Delhi, Delhi

Technical Support jobs in Pimpri, Pune, Maharashtra

Customer Care Executive jobs in Mohali, Punjab

Academic Coordinator jobs in Dwarka, Delhi, Delhi

Project Coordinator jobs in Mohali, Punjab

Customer Support Coordinator jobs in Rajkot, Gujarat

Customer Care Specialist jobs in Barasat, West Bengal

Day Care Teacher jobs in Bengaluru, Karnataka

Customer Care Specialist jobs in Rajkot, Gujarat

Telus International, Customer Service jobs in Noida, Uttar Pradesh

Customer Care Specialist jobs in Brace Bridge, Kolkata, West Bengal

Access Health Care, Non Voice jobs in Ambattur, Chennai, Tamil Nadu

Customer Care Specialist jobs in Kolkata, West Bengal

Airline Customer Service jobs in Chennai, Tamil Nadu

Senior Advisor

Barclays -
Noida, Uttar Pradesh

Apply Now

Job details

Permanent
11 days ago

Qualifications

Telephony
Customer service
Call centre
Administrative experience
Training & development
Communication skills
Banking

Full job description

Date live: 07/02/2026

Business Area: Group Economic Crime COO

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000120515

Step into the role of Senior Advisor at Barclays, where you'll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives, and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct.

You will focus on supporting and delivering exceptional customer support by resolving complex queries across multiple communication channels while ensuring compliance with regulatory and operational standards. The role requires strong communication, sound judgement, and the ability to collaborate with internal stakeholders to provide a seamless customer experience within Barclays.

You may be assessed on key critical skills relevant for success in role such as:

Manage customer interactions across phone, e-mail, and digital channels, delivering timely and accurate resolutions for complex surveys requests.
Investigate customers enquiries related to banking products, account servicing, transactions, payments, and KYC requirements while ensuring adherence to internal policies.
Collaborate with cross-functional teams to resolve customers issues, identify process improvement opportunities, and enhance service delivery.
Maintain accurate records of customer interactions and ensure all activities comply with regulatory, risk, and operational control requirements.
Build strong relationships with customers and internal stakeholders while handling sensitive situations with professionalism, empathy, and accountability .

Desirable skills set:

Experience in pure voice-based customer service role, demonstrating strong verbal communication, active listening, empathy, call handling, and the ability to resolve customer queries efficiently while maintaining high service standards.
Experience in telephony or contact centre operations within the banking or financial service industry.
Good understanding of banking products, customer servicing processes, and KYC requirements.
Excellent problem solving, analytical thinking, and decision-making abilities with strong attention to detail.

You may be assessed on key essential skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Noida.

Purpose of the role

To support the customer care team and deal with customer needs/requests through the provision of effective communication and attention to detail.

Accountabilities

Management of customer requests and enquiries through various communication channels including chat, email and phone.
Provision of detail orientated and time efficient information to customers regarding their accounts, products, and services.
Management of customer complaints and issues and escalating complex issues to senior customer care representatives when required to provide a resolution.
Participation in training and development initiatives to improve customer skills, knowledge and services.
Identification of industry trends and developments to implement best practice in customer care.
Management and maintenance of customer records and documentation to ensure compliance and accuracy.
To support the customer care team and deal with customer needs/requests through the provision of effective communication and attention to detail.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

chat process jobs in up

Senior Advisor

International NON - Voice Support

Customer Relationship Associate-D2C Brand

ASTOFFCR, Specialist, Contact Centre, Consumer Banking (BF0063)

Customer Care Executive

Customer Support

Admission Counselor

Tech Support Trainee

Customer Support Executive (CSE)

Sr Administrator (Support & Operations)

Customer Service Executive

Hiring Tele-Caller/Front Desk Executive - Location - Ghaziabad

Customer Support Executive

Noida| Noida|AX H|Prime|14-Jul-25

Product Support Representative II

Communications Trainer

Customer Service Representative

US Payroll Specialist

US Payroll Specialist

Customer Support Representative

I want to receive the latest job alerts for chat process in up

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected