Kasba Kolkata West Bengal General manager operations Jobs – 70 Open Jobs Today

Front Office Manager
AccorHotel —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Senior Executive- Investor Service Cell
NCDEX —Kolkata, West Bengal
- Customer service
- Master's degree
- Business Administration
Payroll Executive – International Operations (WFO, Kolkata)
Fusion CX —Kolkata, West Bengal
- Microsoft Excel
- Analysis skills
- Human resources
- Health insurance
- Paid time off
Manager - Site Lead
TGBPL TP India - DBU —Kolkata, West Bengal
- Remote
- Work from home
Accounting and Project Manager
Agrocorp International —Kolkata, West Bengal
- Full-time
- Project management
- Accounting
- Communication skills
Audit - SASS - Associate
Grant Thornton INDUS —Kolkata, West Bengal
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
NBD General Insurance
Eureka Stock & Share Broking Services Ltd. —Kolkata, West Bengal
- From ₹1,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Manager -Business Development - Cement & Mining
SKF —Kolkata, West Bengal
- Business development
- Team management
- Manufacturing
Food & Beverage Controller
AccorHotel —Kolkata, West Bengal
- Full-time
- Hospitality
- Restaurant
Quick apply
App Automation Eng Senior Analyst
Accenture —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Sales Manager - Insurance
Nandak Insurance Brokers Pvt Ltd —Kolkata, West Bengal
- ₹1,80,000 - ₹2,16,000 a year
- Full-time
- Sales
- Bachelor's degree
- In-person
Quick apply
Service Operation
Continental —Kolkata, West Bengal
- Online application
- Master's degree
- Travel
- Data entry
Chief Manager - Legal
Bharat Road Network —Kolkata, West Bengal
- Email
- Master's degree
Digital Marketing Manager
Unified Infotech —Kolkata, West Bengal
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Presentation skills
14d
People & Culture Manager
AccorHotel —Kolkata, West Bengal
- Full-time
- Hospitality
Quick apply
Travel Operation – Executive
Namaste India Trip —Kolkata, West Bengal
- Social media management
- English
- Microsoft Office
Head – Banquet Sales
The GRID —Kolkata, West Bengal
- Sales
- English
- Microsoft Office
Sr Captain / Captain
The GRID —Kolkata, West Bengal
- English
- Computer skills
- Restaurant
Steward / Trainee Steward
The GRID —Kolkata, West Bengal
- English
- Communication skills
Receptionist front office
Pasari Group —Kolkata, West Bengal
- ₹15,000 - ₹17,000 a month
- Email
- Walk-in
- Microsoft Word
- Hospitality
- Microsoft Excel
- Paid time off
Quick apply

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Front Office Manager

AccorHotel -
Kolkata, West Bengal

Quick apply

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Hospitality
Microsoft Excel
Management
Tourism
English
Local language
Bachelor's degree
Diploma
Hospitality management

Full job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues
Check that all Front Office employees report to work punctually and are well groomed before each of their shift
Conduct daily briefings and ensure that all pertinent information is well received by team members
Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions
Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to
Liaise with Reservations Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible
Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates.
Liaise with Finance Department to ensure that credit procedures are properly carried out
Analyze market trend, review rooming list and motivate Front Office employees to up-sell rooms with the view of achieving higher yield and increasing revenue
Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling
Makes courtesy calls to VIPS, long stay and corporate guest to obtain feedback and pro-act to handle any lapses in service standards
Handle all guest correspondences and ensure prompt follow-ups
Manage daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
Liaise closely with other relevant departments to ensure that guests requests and needs are met
Update and maintain repeat guest history system
Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
Handle guests’ complaints and comments tactfully and efficiently
Handling guests’ mails, messages, and answering of phone calls
Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
Be vigilant in regard to in-house credit matters and act upon any discrepancies

Qualifications

Diploma/Bachelors in Tourism & Hospitality Management
Minimum 2 years of relevant experience in a similar capacity
Excellent reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Good working knowledge of MS Excel, Word, & PowerPoint

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Quick apply

Refine Your Search

general manager operations jobs in kasba kolkata west bengal

Front Office Manager

Senior Executive- Investor Service Cell

Payroll Executive – International Operations (WFO, Kolkata)

Manager - Site Lead

Accounting and Project Manager

Audit - SASS - Associate

NBD General Insurance

Manager -Business Development - Cement & Mining

Food & Beverage Controller

App Automation Eng Senior Analyst

Sales Manager - Insurance

Service Operation

Chief Manager - Legal

Digital Marketing Manager

People & Culture Manager

Travel Operation – Executive

Head – Banquet Sales

Sr Captain / Captain

Steward / Trainee Steward

Receptionist front office

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