Nagpur City H.o Nagpur Maharashtra Customer service Jobs – 122 Open Jobs Today

Administrator - English, French, Microsoft Windows
HCLTech —Nagpur, Maharashtra
- Weekend availability
- Remote
- Microsoft Outlook
- Computer Science
- Software troubleshooting
Sales Executive (Loan & Financial Services)
Das Aanandam Financial Services Private limited —Nagpur, Maharashtra
- ₹8,000 - ₹12,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- No experience needed
Quick apply
7d
Showroom manager for large furniture store
Crystal Furnitech Private Limited —Nagpur, Maharashtra
- Weekend availability
- Inventory management
- Customer service
- Merchandising
Quick apply
7d
Back Office Executive
WEATHERBLAZER INDIA PVT. LTD. —Nagpur, Maharashtra
- ₹12,000 - ₹18,000 a month
- Full-time
- Google Suite
- Microsoft Office
- In-person
Quick apply
14d
Receptionist
Premier Group —Khapri, Maharashtra
- ₹12,000 - ₹15,000 a month
- Full-time
- Hospitality
- Customer service
- English
- Paid time off
- Food provided
Quick apply
Customer Support Executive
Sath Strategic Services pvt. ltd. —Nagpur, Maharashtra
- ₹12,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Commuter assistance
Quick apply
3d
Customer Relationship Executive
Cushman & Wakefield —Nagpur, Maharashtra
- Full-time
- Software troubleshooting
- Customer service
- English
Quick apply
Customer Support Executive
SHUL Ventures Pvt Ltd —Nagpur, Maharashtra
- Full-time
- Customer service
- Microsoft Office
- Computer skills
Quick apply
9d
Sales Coordinator
Solar ace —Nagpur, Maharashtra
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Cell phone reimbursement
Quick apply
7d
Sr Administrator (Support & Operations)
HCLTech —Nagpur, Maharashtra
- Microsoft Excel
- Microsoft Access
- Azure
Sales Advisor
H&M —Nagpur, Maharashtra
- Full-time
- Recruiting
- Health insurance
Quick apply
Business Development Officer
JAY REAL ESTATES —Civil Lines, Nagpur, Maharashtra
- ₹11,000 - ₹25,000 a month
- Full-time
- CRM software
- Sales
- Microsoft Office
- Flexible schedule
Quick apply
Retail Sales Executive
chaudhari lifestyle —Nagpur, Maharashtra
- From ₹12,000 a month
- Full-time
- Sales
- Customer service
- Cashiering
Quick apply
Receptionist Admin
Indian skin —Nagpur, Maharashtra
- ₹8,000 - ₹12,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Commuter assistance
Quick apply
Medical Receptionist
Radiance Healthcare —Dhantoli, Nagpur, Maharashtra
- ₹10,000 - ₹12,000 a month
- Part-time
- Nursing
- 12th Pass
- Bachelor's degree
Quick apply
4d
Front Office Associate
Hotel Memoir —Nagpur, Maharashtra
- From ₹13,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Food provided
Quick apply
3d
Front Desk Executive
Agicom Impex Private Limited —Nagpur, Maharashtra
- ₹84,000 - ₹96,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
3d
Sales Executive
Nakoda Group of Industries Limited —Bagadganj, Nagpur, Maharashtra
- ₹22,000 - ₹30,000 a month
- Full-time
- Sales
- Master's degree
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Customer Service
Arista Systems —Nagpur, Maharashtra
- Email
- Customer service
- English
- Bachelor's degree
Receptionist
Antara Wellness Centre —Sadar, Nagpur, Maharashtra
- ₹10,000 - ₹12,000 a month
- Full-time
- In-person
Quick apply

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Administrator - English, French, Microsoft Windows

HCLTech -
Nagpur, Maharashtra

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Job details

Qualifications

French
Desktop support
ITIL Certification
Microsoft Outlook
Computer Science
Incident management
Software troubleshooting
Multilingual
Customer service
English
Windows
Technical support
Bachelor's degree
Remote access software
ServiceNow
Diploma
Communication skills
Active Directory
CompTIA A+
Help desk
VPN

Full job description

Nagpur, Maharashtra
Job Summary

We are looking for a French-speaking Remote Desktop Support professional to provide first-line and second-line technical assistance to end users across hardware, software, network access, and productivity tools. The role requires strong troubleshooting capability, customer-focused communication, and fluency in both French and English to support users through phone, email, chat, and remote support tools. Job Description – French Speaking Remote Desktop Support Role Summary We are looking for a French-speaking Remote Desktop Support professional to provide first-line and second-line technical assistance to end users across hardware, software, network access, and productivity tools. The role requires strong troubleshooting capability, customer-focused communication, and fluency in both French and English to support users through phone, email, chat, and remote support tools. Key Responsibilities• Provide remote technical support for desktops, laptops, virtual desktops, mobile devices, printers, and standard business applications.• Handle incidents and service requests in French and English through phone, email, chat, and ticketing tools.• Troubleshoot issues related to Windows operating systems, Microsoft 365 applications, Outlook, VPN, Active Directory, password resets, printers, and collaboration tools.• Use remote support utilities to diagnose, resolve, or escalate issues within agreed service levels.• Log, categorize, prioritize, and document tickets accurately in the IT service management system.• Follow knowledge base articles, standard operating procedures, and security policies while resolving user issues.• Coordinate with desktop engineering, network, infrastructure, and application teams for complex incidents.\\\\r\\\\n• Support onboarding, offboarding, account provisioning, access requests, and device setup activities.• Maintain a high level of customer satisfaction through clear communication, ownership, and timely follow-up.• Contribute to process improvement, knowledge documentation, and trend analysis for recurring issues. Required Skills and Qualifications• Fluency in French and English, with strong verbal and written communication skills.• 1–4 years of experience in IT service desk, help desk, desktop support, or remote technical support.• Hands-on experience supporting Windows environments, Microsoft 365, Outlook, Teams, VPN, printers, and Active Directory.• Good understanding of ticketing tools such as ServiceNow or similar ITSM platforms.• Knowledge of incident management, request fulfillment, and SLA-driven support models.• Ability to troubleshoot hardware, software, account access, and connectivity issues methodically.• Strong customer service mindset, problem-solving skills, and ability to work under pressure.• Willingness to work in rotational shifts, weekends, or holiday coverage if required. Preferred Qualifications• Certification or exposure to ITIL, HDI, CompTIA A+, Microsoft 365, or desktop support tools.• Experience supporting international users in a multilingual environment.• Knowledge of remote desktop tools, endpoint management, and basic network troubleshooting.• Exposure to Mac devices, mobile device management, or virtual desktop infrastructure is an advantage. Education and Work Conditions Bachelor’s degree, diploma, or equivalent qualification in Computer Science, Information Technology, or a related field is preferred. Candidates with relevant technical support experience may also be considered. This role typically operates in a remote or hybrid support model and may require shift-based coverage depending on business and regional support needs

Key Responsibilities

Provide remote technical support for desktops, laptops, virtual desktops, mobile devices, printers, and standard business applications. • Handle incidents and service requests in French and English through phone, email, chat, and ticketing tools. • Troubleshoot issues related to Windows operating systems, Microsoft 365 applications, Outlook, VPN, Active Directory, password resets, printers, and collaboration tools. • Use remote support utilities to diagnose, resolve, or escalate issues within agreed service levels. • Log, categorize, prioritize, and document tickets accurately in the IT service management system. • Follow knowledge base articles, standard operating procedures, and security policies while resolving user issues. • Coordinate with desktop engineering, network, infrastructure, and application teams for complex incidents. • Support onboarding, offboarding, account provisioning, access requests, and device setup activities. • Maintain a high level of customer satisfaction through clear communication, ownership, and timely follow-up. • Contribute to process improvement, knowledge documentation, and trend analysis for recurring issues.

Skill Requirements

Certification or exposure to ITIL, HDI, CompTIA A+, Microsoft 365, or desktop support tools. • Experience supporting international users in a multilingual environment. • Knowledge of remote desktop tools, endpoint management, and basic network troubleshooting. • Exposure to Mac devices, mobile device management, or virtual desktop infrastructure is an advantage.

Other Requirements

Fluency in French and English, with strong verbal and written communication skills. • 1–4 years of experience in IT service desk, help desk, desktop support, or remote technical support. • Hands-on experience supporting Windows environments, Microsoft 365, Outlook, Teams, VPN, printers, and Active Directory. • Good understanding of ticketing tools such as ServiceNow or similar ITSM platforms. • Knowledge of incident management, request fulfillment, and SLA-driven support models. • Ability to troubleshoot hardware, software, account access, and connectivity issues methodically. • Strong customer service mindset, problem-solving skills, and ability to work under pressure. • Willingness to work in rotational shifts, weekends, or holiday coverage if required.

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customer service jobs in nagpur city h.o nagpur maharashtra

Administrator - English, French, Microsoft Windows

Sales Executive (Loan & Financial Services)

Showroom manager for large furniture store

Back Office Executive

Receptionist

Customer Support Executive

Customer Relationship Executive

Customer Support Executive

Sales Coordinator

Sr Administrator (Support & Operations)

Sales Advisor

Business Development Officer

Retail Sales Executive

Receptionist Admin

Medical Receptionist

Front Office Associate

Front Desk Executive

Sales Executive

Customer Service

Receptionist

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