Gurugram Haryana Manager fintech Jobs – 128 Open Jobs Today

Head - Collection - Unsecured BX & B1
Hero FinCorp —Gurugram, Haryana
- Management
- Master's degree
- Bachelor's degree
10. Senior Technical Program Manager
PayPay India —Gurugram, Haryana
- Computer Science
- English
- Master's degree
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Assistant Manager / Manager – Cross Sell & Strategic Partnerships
Clix Capital —Gurugram, Haryana
- Full-time
- Project management
- AI
- Communication skills
2d
US Banking Operations
GENUS DEPARTMENTAL STORE —Gurugram, Haryana
- ₹7,20,000 - ₹12,00,000 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
Quick apply
13d
Product Manager - Global Products
Pluang —Gurugram, Haryana
- Full-time
- Product management
- APIs
- AI
9d
Project Leader- Financial Services
Bain & Co. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Research
Quick apply
P2 Associate Manager - Banking Operations
PayU —Gurugram, Haryana
- SQL
- Agile
- Communication skills
9d
P2 Associate Manager - RiskOps (Chargeback)
PayU —Gurugram, Haryana
- Microsoft Excel
- SQL
- Agile
Manager - Business Development Fintech
Nextbigbox —Dwarka, Delhi, Delhi
- ₹16,487.39 - ₹66,334.36 a month
- Full-time
- Master's degree
- Business development
- Bachelor's degree
- Flexible schedule
Quick apply
6d
Front Line Manager - Customer Care - Voice 4B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Program Manager II, Finance Technology
ADCI - Haryana —Gurugram, Haryana
- Full-time
- Microsoft Excel
- SQL
- AWS
Assistant Manager - Co-lending & Operations
Clix Capital —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Master's degree
- Analysis skills
Credit Manager
Innotech Creditsea Platforms Private Limited —Saket, Delhi
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Finance
- Analysis skills
Quick apply
Senior Key Account Manager — Education Loans (BankKaro)
CashKaro —Gurugram, Haryana
- Full-time
- Health insurance
Business Development Manager (Only Payments Exp.)
Easebuzz Pvt Ltd —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sales Manager
Handypay Services Private Limited —Gurugram, Haryana
- ₹40,000.00 - ₹57,122.11 a month
- Full-time
- Sales
- Marketing
- Master's degree
- Flexible schedule
Quick apply
14d
Project Leader - Financial Services
Bain & Co. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Research
Quick apply
1d
Manager – International Sales & Alliances
FinBox —Gurugram, Haryana
- Full-time
- Sales
- Business development
- APIs
Quick apply
Sales Manager
HNH Placement —Gurugram, Haryana
- Up to ₹10,00,000 a year
- Full-time
- Sales
- English
- Master's degree
Quick apply
1d
Team Lead Operations
AIS InfoSource —Gurugram, Haryana
- English
- Project management
- Leadership
8d

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Head - Collection - Unsecured BX & B1

Hero FinCorp -
Gurugram, Haryana

Apply Now

Job details

Permanent

Qualifications

Succession planning
Management
Vendor management
Performance management
Master's degree
Bachelor's degree
Team management
MBA
Leadership
Banking
Negotiation

Full job description

Role Purpose

The National Collection Manager will be responsible for leading and driving the field collections strategy for Bucket X and Bucket 1 portfolios across the country. The role requires managing a large field collection workforce, optimizing collection efficiency, reducing delinquency, improving roll-back performance, and ensuring regulatory compliance while managing an outstanding portfolio (POS) of approximately ₹1,000 Crores.

The incumbent will lead a team of around 120 collection professionals and oversee a network of collection agencies/vendors to deliver business objectives and portfolio health targets.

Key Responsibilities

Portfolio Management

Manage and drive collections for Bucket X and Bucket 1 delinquent accounts across all regions.

Own collection performance for a portfolio with an outstanding POS of approximately ₹1,000 Crores.

Monitor delinquency trends, roll rates, collection efficiency, and recovery metrics.

Develop and execute collection strategies to minimize forward flows and improve customer curing rates.

Ensure achievement of monthly, quarterly, and annual collection targets.

Team Leadership & People Management

Lead, mentor, and manage a team of approximately 120 field collection professionals through regional and zonal managers.

Establish a high-performance culture with clear KRAs and accountability.

Drive productivity, engagement, and capability-building initiatives across teams.

Recruit, train, and develop collection talent to strengthen the organizational pipeline.

Conduct regular performance reviews and succession planning.

Vendor & Agency Management

Identify, onboard, and develop new collection agencies/vendors across geographies.

Establish performance scorecards and governance mechanisms for agency management.

Monitor agency productivity, compliance adherence, and cost efficiency.

Drive vendor optimization and improve collection outcomes through strategic partnerships.

Conduct regular reviews and audits of collection agencies.

Strategy & Process Improvement

Design and implement field collection strategies to improve recovery rates.

Leverage analytics and portfolio segmentation to enhance collection effectiveness.

Drive process improvements, automation initiatives, and productivity enhancements.

Collaborate with Risk, Operations, Credit, and Technology teams to strengthen collection processes.

Recommend policy changes based on portfolio performance and market trends.

Compliance & Governance

Ensure adherence to RBI guidelines, fair collection practices, and company policies.

Maintain strong governance and control frameworks across field and agency operations.

Monitor customer complaints and ensure timely resolution.

Conduct regular compliance audits and training programs.

Stakeholder Management

Work closely with senior leadership to provide portfolio insights and action plans.

Collaborate with business, risk, operations, and finance teams to achieve organizational goals.

Present collection performance reviews and strategic recommendations to management.

Key Performance Indicators (KPIs)

Collection Efficiency (%)

Rollback and Resolution Rates

Delinquency Reduction

Forward Flow Control

Agency Productivity

Cost-to-Collect

Team Productivity Metrics

Compliance & Audit Scores

Portfolio Health Indicators

Employee Retention and Engagement

Required Skills & Competencies

Functional Skills

Collections Strategy & Execution

Early Delinquency Management (Bucket X & Bucket 1)

Field Collections Management

Agency/Vendor Management

Portfolio Analytics

Recovery Operations

MIS & Performance Monitoring

Compliance & Regulatory Understanding

Budget & Cost Management

Leadership Skills

Large Team Management

Performance Management

People Development & Coaching

Change Management

Stakeholder Management

Decision Making

Conflict Resolution

Strategic Thinking

Behavioral Competencies

Strong Result Orientation

High Ownership & Accountability

Problem-Solving Mindset

Execution Excellence

Data-Driven Decision Making

Negotiation & Influencing Skills

Customer-Centric Approach

Qualifications

Graduate in any discipline; MBA preferred.

Certifications in Collections, Risk Management, or Financial Services will be an added advantage.

Experience

12–18+ years of experience in Collections within NBFC, Banking, Fintech, or Retail Lending.

Proven experience managing large field collection teams (100+ employees).

Strong track record of handling portfolios exceeding ₹500–1,000 Crores.

Extensive experience in agency/vendor management and nationwide collection operations.

Demonstrated success in improving collection efficiency and controlling delinquency.

Job Snapshot

Updated Date

24-06-2026

Job ID

JOB_2178

Department

Collections - Retail Finance

Location

Gurgaon, Gurgaon, Haryana, India

Experience

12 - 18 Years

Employee Type

Permanent

Apply Now

Refine Your Search

manager fintech jobs in gurugram haryana

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