Alandi Maharashtra Customer support coordinator Jobs – 105 Open Jobs Today

Analyst/Senior Analyst - Campaign Operations
METRO Global Solution Center IN —Pune, Maharashtra
- Full-time
- Hybrid work
- Microsoft Excel
- Marketing
- English
Quick apply
Placement Coordinator(placement exp only)
Sevenmentor Pvt Ltd —Pune, Maharashtra
- ₹20,000 - ₹40,000 a month
- Full-time
- Walk-in
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Business Process Manager
Atlas Copco Group —Pune, Maharashtra
- Hybrid work
- English
- In-person
- AI
- Paid time off
Supply Chain Coordinator - Level II - OFFC
Cummins Inc. —Pune, Maharashtra
- Microsoft Excel
- Oracle
- Inventory control
Senior Front Office Executive
The Eye Vet —Aundh, Pune, Maharashtra
- From ₹35,000 a month
- Full-time
- Microsoft Word
- Bachelor's degree
- In-person
Quick apply
Sales Coordinator
MINITEK SYSTEMS INDIA PVT LTD —Pune, Maharashtra
- ₹15,000 - ₹22,000 a month
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
Vendor Coordinator
Ministeps Global Pvt Ltd —Wagholi, Pune, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- In-person
Quick apply
Business Development Executive
Matrix Business Machines Pvt Ltd —Pune, Maharashtra
- ₹30,000 - ₹35,000 a month
- Full-time
- CRM software
- Master's degree
- Bachelor's degree
Quick apply
11d
Spare Parts Order Manager
Vanderlande Industries —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Inventory control
- Inventory management
Project Coordinator
E-QL Business Solutions —Pune, Maharashtra
- Email
- English
- Master's degree
- Project management
Project Operations Coordinator
Adagrad AI —Pune, Maharashtra
- Project management
- Manufacturing
- Communication skills
CSS Optimized EFS RoA RTP Coordinator III
Corning —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Area Customer Care Manager
Mahindra & Mahindra Ltd —Pune, Maharashtra
- Bachelor's degree
- Diploma
- Mechanical knowledge
10d
Aftersales Parts Coordinator, CC
AGCO —Pune, Maharashtra
- Microsoft Excel
- Salesforce
- ERP systems
- Health insurance
Administrative Coordinator
Qualys —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Sales Coordinator
Aeron Systems —Pune, Maharashtra
- Full-time
- English
- Microsoft Office
- Manufacturing
Sales Coordinator
Discreet Solutions —Pune, Maharashtra
- From ₹10,000 a month
- Full-time
- Sales
- Communication skills
3d
Supply Chain Coordinator - Level III
Cummins Inc. —Pune, Maharashtra
- Night shift
- Microsoft Excel
- Oracle
- Inventory management
Advanced Eng Supp Specialist
Honeywell —Pune, Maharashtra
- Full-time
- PMP
- Engineering
- English
4d
Spare Parts Package Coordinator
Vanderlande Industries —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Inventory control
- Inventory management

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Analyst/Senior Analyst - Campaign Operations

METRO Global Solution Center IN
Pune, Maharashtra

Quick apply

Job details

Full-time

Qualifications

Jira
Power BI
Microsoft Excel
Marketing
Content management systems
English
E-Commerce
Master's degree
Analysis skills
Project management
Bachelor's degree
Digital marketing
Confluence
Organisational skills
Agile
Pivot tables
Business Administration
Communication skills
Marketing

Full job description

Company Description

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €29.8 Billion international wholesaler with operations in 31 countries through 661 stores & a team of 93,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

Website: https://www.metro-gsc.in
Company Size: 600-650
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception: 2011

Job Description

Role Overview

The Campaign Operations Specialist is the operational partner to the Country Coordinators from METRO Markets – METRO’s online marketplace. The role is responsible for coordinating and executing the day-to-day operational activities required to successfully deliver marketing campaigns.

Working closely with Country Coordinators and cross-functional teams, the role ensures campaigns are delivered efficiently, on time, and in accordance with agreed quality standards. By owning operational campaign execution, the role enables Country Coordinators to focus on commercial planning, market engagement, and campaign strategy.

Key Responsibilities

Operational

Coordinate end-to-end execution of marketing campaigns across multiple countries, ensuring timely delivery.
Manage campaign workflows using Jira (or equivalent), including ticket creation, task allocation, status tracking, and closure.
Maintain campaign schedules, trackers, and operational documentation.
Coordinate the preparation and publication of campaign assets including homepage banners, landing pages, newsletters, and other digital marketing materials.
Support Storyblok (or equivalent CMS) updates, including page creation, content updates, and publishing.
Coordinate campaign inputs from Country Coordinators, Vendor Management, Design, Content, CRM, and other stakeholders.
Prepare campaign briefs and ensure all required assets, product information, and approvals are available prior to campaign launch.
Track campaign milestones, identify delivery risks, and proactively coordinate issue resolution.
Perform operational quality checks prior to campaign publication.
Maintain campaign documentation, knowledge repositories, and operational playbooks.

Collaboration

Partner with Country Coordinators to support campaign execution while enabling them to focus on commercial planning and market strategy.
Work closely with Content Operations, Creative Operations, CRM Operations, Vendor Management, Commercial teams, and Vendor Managers to ensure seamless campaign delivery.
Facilitate alignment meetings, follow-up actions, and stakeholder communications throughout the campaign lifecycle.
Support knowledge transfer and onboarding activities for new markets and campaign processes.

Qualifications

Education

Bachelor's degree in Marketing, Business Administration, Communications, Project Management, or a related discipline.
Master's degree is preferred.

Experience

5+ years of experience in Campaign Operations, Marketing Operations, Project Coordination, Digital Marketing, or a related function.
Experience coordinating cross-functional marketing projects involving multiple stakeholders.
Experience within retail, wholesale, or FMCG environments is preferred.

Skills

Strong understanding of campaign operations, digital marketing workflows, and campaign delivery processes.
Experience coordinating multiple campaigns across cross-functional teams.
Hands-on experience with Jira, Confluence, or similar project management platforms.
Familiarity with CMS platforms such as Storyblok and digital marketing ecosystems.
Strong MS Excel skills, including formulas and Pivot Tables.
Power BI knowledge is an advantage.
Excellent planning, prioritization, and organizational skills.
Strong stakeholder management and communication skills.
High attention to detail with the ability to manage multiple concurrent activities.
Strong problem-solving skills with a proactive mindset.
Professional fluency in English.

Additional Information

Preferred Qualifications

Knowledge of digital marketing channels including websites, newsletters, and landing pages.
Familiarity with Agile delivery methodologies.
Experience working in wholesale, retail, eCommerce, or FMCG marketing environments.
Exposure to marketing automation platforms.
Strong analytical mindset with the ability to monitor operational KPIs.
Passion for process standardization and operational excellence.
Cultural awareness and the ability to work effectively within global cross-functional teams.

Quick apply

Refine Your Search

customer support coordinator jobs in alandi maharashtra

Analyst/Senior Analyst - Campaign Operations

Placement Coordinator(placement exp only)

Business Process Manager

Supply Chain Coordinator - Level II - OFFC

Senior Front Office Executive

Sales Coordinator

Vendor Coordinator

Business Development Executive

Spare Parts Order Manager

Project Coordinator

Project Operations Coordinator

CSS Optimized EFS RoA RTP Coordinator III

Area Customer Care Manager

Aftersales Parts Coordinator, CC

Administrative Coordinator

Sales Coordinator

Sales Coordinator

Supply Chain Coordinator - Level III

Advanced Eng Supp Specialist

Spare Parts Package Coordinator

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