Ahmedabad Gujarat Service delivery manager Jobs – 185 Open Jobs Today

Manager
Bank of America —Gandhinagar, Gujarat
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Associate Manager, Global GBS
Kraft Heinz Company —Ahmedabad, Gujarat
- Customer service
- Microsoft Office
- Master's degree
Sr. Project Engineer - ELV
Microlink Solutions Pvt. Ltd. —Ahmedabad, Gujarat
- ₹45,000 - ₹50,000 a month
- Full-time
- Management
- PMP
- Master's degree
Quick apply
10d
Manager -UK Accounts
AccSource KPO Pvt Ltd —Ahmedabad, Gujarat
- ₹90,000 - ₹1,50,000 a month
- Full-time
- GAAP
- QuickBooks
- In-person
- Health insurance
- Life insurance
Quick apply
Sr Associate Corporate Employee Banker MSF
HSBC Global Services Limited —Ahmedabad, Gujarat
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
6d
Business Development Manager
iSageBrum Technologies —Ahmedabad, Gujarat
- CRM software
- Sales
- Salesforce
Business Development
Sapphire Software Solution —Ahmedabad, Gujarat
- ₹20,000 - ₹60,000 a month
- Full-time
- Business development
- In-person
- Communication skills
- Health insurance
- Flexible schedule
Quick apply
Team Manager (FSS), Ahmedabad GUJ
Trelleborg Industrial Solutions - Marine & Infrastructure —Ahmedabad, Gujarat
- Email
- ERP systems
- English
Team Lead (R2R) , Ahmedabad GUJ
Trelleborg Industrial Solutions - Marine & Infrastructure —Ahmedabad, Gujarat
- Microsoft Excel
- Management
- ERP systems
Australian accounting professionals-Tax, BKK and SMSF-Ahmedabad
MEDIA CLOCK PTY LTD —Ellisbridge, Ahmedabad, Gujarat
- ₹1,10,000 - ₹1,30,000 a month
- Full-time
- Management
- Finance
- Bachelor's degree
Quick apply
Client Services Manager
E2M SOLUTIONS PRIVATE LIMITED —Ahmedabad, Gujarat
- Project management
- Communication skills
- Negotiation
Product Manager
Techblocks —Ahmedabad, Gujarat
- Product management
- Agile
- AI
Quick apply
Relationship Manager - Wealth - Ahmedabad - Iscon Emporio - JM
TATA Capital —Ahmedabad, Gujarat
- Full-time
- Master's degree
- MBA
Project Controller
Mott MacDonald —Ahmedabad, Gujarat
- Full-time
- Finance
- Master's degree
- Bachelor's degree
- Health insurance
Sr. Business Analyst
Yodep Software LLP —Ahmedabad, Gujarat
- ₹1,00,000 - ₹1,50,000 a month
- Full-time
- Software development
- APIs
- Agile
- Health insurance
- Paid time off
Quick apply
Data Engineering Manager
Anblicks —Ahmedabad, Gujarat
- Azure
- SQL
- APIs
Quick apply
Presales Manager
Simform —Ahmedabad, Gujarat
- Full-time
- Azure
- Computer Science
- Engineering
Technical Project Manager
Atri Systems Pvt Ltd —Gandhinagar, Gujarat
- From ₹15,00,000 a year
- Full-time
- Windows
- C++
- Agile
Quick apply
12d
Techno-Commercial Sales Executive
PIOMA Chemicals —Ahmedabad, Gujarat
- ₹20,000 - ₹1,00,000 a month
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
Manager (Product IN) Work From Office
MYCPE ONE —Ahmedabad, Gujarat
- Salesforce
- Master's degree
- Databases

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Manager

Bank of America -
Gandhinagar, Gujarat

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Excel
Data analysis skills
Finance
Master's degree
Bachelor's degree
Mentoring
Root cause analysis
MBA
Communication skills
Banking

Full job description

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

Process Overview

The Global Financial Crimes Compliance (GFC) Investigator performs end-to-end investigations across one or more lines of business relevant to the Investigators specific area of responsibility. In the investigative role, the Investigator conducts routine to complex investigations, including money laundering, or terrorist financing.

Job Description

Responsibilities for this role include completing investigations while ensuring cases meet or exceed closure and quality metrics, reporting facts of the investigation to assist in identifying potential operational or compliance risks, and completing Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement. This role may partner with GFC Risk Management, front line units or other stakeholders to resolve investigations. This role may ultimately report to any number of investigations teams across consumer AML.

Responsibilities

Lead and manage proficiency, quality, and capability-development programs for employees.
Monitor employee performance, quality scores, and proficiency metrics to identify development opportunities.
Conduct regular coaching sessions, feedback discussions, and performance reviews.
Develop and implement training plans based on quality findings, business needs, and skill gaps.
Partner with operational managers, quality teams, and stakeholders to drive performance improvement initiatives.
Analyze performance data, identify trends, and recommend corrective actions.
Ensure employees meet organizational standards, regulatory requirements, and operational procedures.
Track progress on coaching action plans and measure effectiveness through defined KPIs.
Support onboarding and continuous learning initiatives for new and existing employees.
Create and maintain coaching materials, proficiency frameworks, and best practice guides
Facilitate knowledge-sharing sessions, workshops, and calibration meetings.
Prepare and present performance reports for senior management.

Requirements:

Education

Graduate / PG (any stream) preferably from Finance stream or MBA Finance / Banking & Accountancy

Experience Range

Minimum Years Business & Functional Experience: 12 - 14 Years
Minimum 2-3 years of experience with AML Investigations, Financial Crime Transaction Monitoring, Risk, or Compliance experience and/or knowledge of financial crimes typologies; financial services, investigative service, or law enforcement

Certifications (Preferred) : ACAMS – Association of Certified Anti-Money Laundering Specialists

Foundational skills

BSA knowledge related to AML
Coaching and employee development
Stakeholder management
Performance and trend analysis
Strong attention to detail
Data interpretation and reporting
Problem-solving and decision-making
Excellent verbal and written communication
Presentation and facilitation skills
Feedback delivery and coaching conversations
Proficiency in MS Excel, PowerPoint, and reporting tools

Desired skills

Strong coaching, mentoring, and people development skills.
Ability to identify performance gaps and create effective improvement plans.
Strong stakeholder management and influencing abilities.
Data analysis and reporting skills with the ability to interpret trends and metrics.
Root cause analysis and problem-solving capabilities.
Ability to collaborate effectively across functions and levels of the organization.
Willing to work on rotational shifts

Work Timings

12:30 – 21:30

Job Location

GIFT, Gujarat

Apply Now

Refine Your Search

service delivery manager jobs in ahmedabad gujarat

Manager

Associate Manager, Global GBS

Sr. Project Engineer - ELV

Manager -UK Accounts

Sr Associate Corporate Employee Banker MSF

Business Development Manager

Business Development

Team Manager (FSS), Ahmedabad GUJ

Team Lead (R2R) , Ahmedabad GUJ

Australian accounting professionals-Tax, BKK and SMSF-Ahmedabad

Client Services Manager

Product Manager

Relationship Manager - Wealth - Ahmedabad - Iscon Emporio - JM

Project Controller

Sr. Business Analyst

Data Engineering Manager

Presales Manager

Technical Project Manager

Techno-Commercial Sales Executive

Manager (Product IN) Work From Office

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