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Credentialing Manager (ABA Healthcare)

Fiesta Health -
Remote

Quick apply

Job details

Qualifications

Microsoft Excel
English
Organisational skills
Phone etiquette
Communication skills
Negotiation
Time management

Full job description

Location: Remote (India)

Job Type: Independent Contractor

Work Schedule: Monday–Friday | U.S. Business Hours

About Fiesta Health

Fiesta Health is a rapidly growing ABA provider serving children with autism throughout Georgia. As we continue to expand, we are seeking an experienced Credentialing Manager to oversee all aspects of provider credentialing, payer enrollment, contract management, and payer relationship management.

This is not an entry-level credentialing position. We are looking for someone with extensive experience credentialing BCBAs and ABA providers with Medicaid and commercial insurance companies in the United States.

The ideal candidate is comfortable communicating directly with insurance companies, resolving enrollment issues, negotiating contracts, and ensuring providers remain credentialed and in-network.

Position Overview

The Credentialing Manager is responsible for managing the complete credentialing lifecycle for all providers and clinic locations.

This includes:

Initial credentialing
Recredentialing
Medicaid enrollments
Commercial payer enrollments
CAQH management
Contract negotiations
Rate negotiations
Payer issue resolution
Provider roster maintenance
Ongoing payer relationship management

This role requires someone who is proactive, persistent, highly organized, and comfortable spending a significant portion of the day communicating directly with insurance companies.

Key Responsibilities

Provider Credentialing

Complete initial credentialing for BCBAs, psychologists, physicians, and other providers.
Manage provider recredentialing.
Submit provider demographic updates.
Process provider additions and terminations.
Maintain provider credentialing records.

Medicaid & Commercial Payer Enrollment

Manage enrollments with Medicaid and commercial payers, including:

Georgia Medicaid (GAMMIS)
CareSource
Amerigroup
Anthem BCBS
Aetna
Cigna / Evernorth
UnitedHealthcare / Optum
Humana
Molina
Additional commercial insurance plans

Payer Relationship Management

Contact insurance companies to resolve credentialing delays.
Escalate unresolved enrollment issues.
Follow up on pending applications.
Resolve provider roster discrepancies.
Investigate payer denials related to credentialing.
Coordinate with payer representatives to ensure timely approvals.

Contract Management

Review provider participation agreements.
Negotiate reimbursement rates when appropriate.
Negotiate contract terms with commercial payers.
Track contract effective dates.
Monitor contract renewal deadlines.
Maintain executed payer agreements.

CAQH & Provider Maintenance

Maintain CAQH profiles.
Ensure provider documents remain current.
Track expiring licenses, malpractice insurance, DEA (if applicable), and certifications.
Maintain credentialing database.

Reporting

Maintain credentialing tracker.
Report application status.
Monitor turnaround times.
Track payer approval timelines.
Identify credentialing bottlenecks.

Required Qualifications

REQUIRED

Minimum 5 years of U.S. healthcare credentialing experience
Minimum 3 years of ABA credentialing experience
Extensive experience credentialing:
- BCBAs
- Psychologists
- Physicians
- ABA clinics
Experience credentialing with both Medicaid and commercial insurance companies.
Experience managing provider enrollments from start to finish.
Experience calling insurance companies to resolve credentialing issues.
Experience following up on delayed applications.
Experience maintaining CAQH.
Excellent spoken and written English.
Strong negotiation skills.
Excellent organizational skills.

Preferred Experience

Experience credentialing with:

Georgia Medicaid (GAMMIS)
ABA organizations
Multi-state provider groups
Multi-location clinics

Experience using:

CAQH
Availity
Provider portals
Microsoft Excel
Google Sheets
Monday.com (preferred)

Required Skills

Outstanding verbal communication.
Strong phone etiquette.
Ability to confidently communicate with payer representatives.
Highly organized.
Strong follow-up skills.
Detail-oriented.
Excellent time management.
Problem-solving mindset.
Ability to manage multiple credentialing projects simultaneously.

Technical Requirements

Laptop with at least:
- Intel Core i5 (or equivalent)
- 8 GB RAM
- Webcam
Stable high-speed internet.
Quiet workspace for daily phone calls.

Compensation

Competitive (based on experience).
Remote.
Independent Contractor.

At Fiesta Health, we believe that a diverse, inclusive, and equitable workplace is essential to our mission of delivering compassionate, high-quality care. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected characteristic.

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills—because the more inclusive we are, the better we can serve our community.

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