Bengaluru Karnataka Billing specialist Jobs – 112 Open Jobs Today

Healthcare Support Representative
XO Health Inc. —Bengaluru, Karnataka
- ₹5,00,000 - ₹15,00,000 a year
- Rotational shift
- Remote
- Spanish
- English
- Research
- Health insurance
Quick apply
Credit Controller
NES Internal —Bengaluru, Karnataka
- Call employer
- Microsoft Excel
- Recruiting
- Communication skills
Training Specialist - RCM
Huron Eurasia India Private Limited —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Quick apply
Team Lead – Accounts Receivable (AR)
Datawrkz —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Management
- Master's degree
- Health insurance
Customer Retention Specialist - Spanish
ContactPoint 360 —Bengaluru, Karnataka
- Full-time
- Spanish
- Customer service
- Salesforce
Process Associate - Charge Entry
Calpion —Bengaluru, Karnataka
- Email
- AutoCAD
- Customer service
- Salesforce
Systems Administrator, Billing Systems
Quickbase —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Salesforce
- ERP systems
- APIs
- Health insurance
- Cell phone reimbursement
Presales Specialist
Immidart Technologies LLP —Whitefield, Bengaluru, Karnataka
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Up to 50% travel
- Master's degree
- Business development
- Paid sick time
Quick apply
Director of Programmatic Operations
Maker Lab —Bengaluru, Karnataka
- Full-time
- Remote
- English
- Analysis skills
- Communication skills
Quick apply
Senior Specialist - Package Implementation
LTM —Bengaluru, Karnataka
- Salesforce
- Finance
- Travel
Quick apply
4d
SDM - Infrastructure
CGI —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Software development
- Paid time off
Quick apply
9d
Salesforce Developer
ATS Automation Tooling Systems Inc. —Bengaluru, Karnataka
- Customer service
- Salesforce
- Bachelor's degree
Revenue Operations Analyst (Salesforce)
EquiLend —Bengaluru, Karnataka
- Hybrid work
- Sales
- Salesforce
- Analysis skills
- Health insurance
- Paid time off
2d
Accountant II
Sinch —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Health insurance
1d
Delivery Manager
Continental —Bengaluru, Karnataka
- Online application
- Management
- PMP
- Project management
Senior Solutions Engineer (Pre-Sales)
Rubain Technologies —Bengaluru, Karnataka
- ₹20,00,000 - ₹30,00,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Quick apply
SOM Enablement Specialist, LDA
London Stock Exchange Group —Bengaluru, Karnataka
- Full-time
- Project management
- Organisational skills
- Communication skills
- Health insurance
Revenue Accountant
Xactly Corporation —Bengaluru, Karnataka
- Full-time
- Salesforce
- English
- Finance
- Commuter assistance
- Health insurance
Services Specialist - Engagement Financial Advisors- French - Hyderabad
Deloitte —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Front Office Executive (Receptionist)
The Cancer Vet —Bengaluru, Karnataka
- ₹25,000 - ₹35,000 a month
- Full-time
- Hospitality
- English
- Microsoft Office
Quick apply
8d

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Healthcare Support Representative

XO Health Inc. -
Bengaluru, Karnataka

Quick apply

Job details

₹5,00,000 - ₹15,00,000 a year

Benefits

Health insurance

Qualifications

Spanish
EDI
English
Research
Microsoft Office
Analysis skills
Quality assurance
Bachelor's degree
Medical billing
ServiceNow
Billing
Communication skills

Full job description

XO Health believes healthcare is fixable. Become part of the community changing the face of the industry.

XO Health is the first health plan designed by and for self-insured employers that delivers a more unified health experience for everyone – from those who receive care, to those who deliver it, to those who pay for it.

We are growing a multi-disciplinary team of diverse and digitally empowered employees ready to rebuild trust in healthcare through comprehensive and unified transformation.

XO Health Healthcare Support Representative

About the job

XO Health believes healthcare is fixable. Become a part of the community changing the face of the industry. XO Health is the first health plan designed by and for self-insured employers that delivers a more unified health experience for everyone-from those who received care, to those who deliver it, to those who pay for it. We are growing a multi-disciplinary team of diverse and digitally empowered employees ready to rebuild trust in healthcare through comprehensive and unified transformation.

About the Role:

Remote- USA, India -Virtual Contact Center and Claims Operations

The Operations Specialist is a key member of XO Health's operations team, supporting both member/provider service (Advocacy) and claims processing and resolution (Claims Operations).

This blended role serves as a primary point of contact for members and providers through an omni-channel environment (phone, email, chat), while also functioning as a claim's operations expert responsible for accurate claim processing, research, adjudication, adjustments, and issue resolution.

This position requires a strong service-first mindset, high attention to detail, and the ability to move seamlessly between real-time support and behind-the-scenes operational work. The Operations Specialist partners cross-functionally with internal teams and third-party vendors to ensure members and providers receive timely, compliant, and high-quality support across the operations.

Key Responsibilities:

Member & Provider Advocacy

Handle inbound and outbound member and provider inquiries via phone, email, and chat with professionalism and empathy.
Initiative member outreach to provide information and assistance regarding benefits.
Provide accurate information regarding benefits, eligibility, and coverage; claims status and adjudication details; prior authorization requirements and submissions; billing and reimbursement policy questions; and provider portal navigation and support.
Resolve inquiries, complaints, grievances, and escalations promptly while ensuring complete documentation and proper routing when needed.
Conduct follow-up outreach to ensure resolution, satisfaction, and continuity of care or claim outcomes.
Build trust with members and providers through early, frequent, and personalized engagement.

Claims Processing, Adjudication & Resolution

Process, research, and adjudicate institutional and professional medical claims (including behavioral health), ensuring accuracy, timeliness, and compliance.
Verify eligibility, coverage, and medical necessity under policy guidelines using established systems and workflows.
Investigate and resolve claim denials, appeals, discrepancies, overpayments, and billing errors and payment issues.
Conduct overpayment reviews, coordinate recovery actions, and correct claim financial histories as required.
Support high-cost claim and claimant processes as needed.

Provider Data, Outreach & Operational Support

Perform provider outreach as necessary to support claims resolution, documentation needs, and payment accuracy.
Collect W-9s and maintain accurate provider information within XO systems to support claims processing, reporting, directory publication, and data transfers.

Cross-Functional Collaboration & Continuous Improvement

Collaborate with Business Operations, Network Performance, Product, and Experience teams to resolve complex cases and improve service delivery.
Coordinate with third-party claims vendors to maintain accuracy, compliance, and service excellence.
Identify recurring issues, system gaps, or process inefficiencies and provide feedback to leadership.
Perform quality assurance reviews to ensure claims financial and procedural accuracy.
Document procedures, workflows, and operational guidance as needed.

Performance & Compliance Expectations

Meet performance goals in areas such as efficiency and productivity, quality and accuracy, customer satisfaction, compliance, follow-up completion, and attendance.
Maintain confidentiality and compliance with HIPAA, ERISA, and XO Health policies.

Experience Required:

The qualified candidate will have:

3–5 years of experience in a healthcare payer, TPA, or health insurance environment, with a blend of contact center/member-provider support and/or medical claims processing/adjudication/claims operations.
Strong knowledge of health insurance concepts, benefits and eligibility, medical terminology, and claims lifecycle management.
Strong English language verbal and written communication skills, with an empathetic, solution-oriented approach.
High attention to detail, sound judgment, and strong analytical problem-solving skills.
Ability to multitask in a fast-paced, digital-first environment while maintaining accuracy and professionalism.
Proficiency in Microsoft Office Suite and customer service and/or claims processing systems.

Preferred Skills:

Associate or bachelor's degree in healthcare administration, business, or a related field.
Experience with consolidated billing/payment platforms and/or alternative payment models (bundled payments).
Familiarity with Availity Essentials, payer portals, and EDI standards.
Familiarity with Genesys, Service Now, and other CRM tools
Familiarity with Facility, DME, Behavioral Health, and Stop-Loss claim types.
Experience in payment integrity, provider relations, or medical billing.
Spanish language proficiency (written and verbal) is a plus.

Additional Details:

Must be able to support USA contact center hours.
Must be able to participate in a rotating on-call schedule for urgent member and provider support needs.

XO Health is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. XO Health promotes a drug-free workplace.

Quick apply

Refine Your Search

billing specialist jobs in bengaluru karnataka

Healthcare Support Representative

Credit Controller

Training Specialist - RCM

Team Lead – Accounts Receivable (AR)

Customer Retention Specialist - Spanish

Process Associate - Charge Entry

Systems Administrator, Billing Systems

Presales Specialist

Director of Programmatic Operations

Senior Specialist - Package Implementation

SDM - Infrastructure

Salesforce Developer

Revenue Operations Analyst (Salesforce)

Accountant II

Delivery Manager

Senior Solutions Engineer (Pre-Sales)

SOM Enablement Specialist, LDA

Revenue Accountant

Services Specialist - Engagement Financial Advisors- French - Hyderabad

Front Office Executive (Receptionist)

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