Up Customer support coordinator Jobs – 94 Open Jobs Today

Export Customer Coordinator
Queens Bay International —Ghaziabad, Uttar Pradesh
- ₹15,000 - ₹30,000 a month
- Full-time
- English
- In-person
- Cell phone reimbursement
- Work from home
Quick apply
Partner Coordinator Noida - Hybrid • Hybrid
Daxko —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Salesforce
- Research
- Bachelor's degree
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Service Coordinator
Foxbrain —Ghaziabad, Uttar Pradesh
- ₹25,000 - ₹35,000 a month
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
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Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Big Bee Consultant —Greater Noida, Uttar Pradesh
- ₹2,00,000 - ₹3,00,000 a year
- Sales
- Administrative experience
- Business development
Tele Caller Executive
CPS Olympiads Foundation —Noida, Uttar Pradesh
- ₹15,000 - ₹25,000 a month
- Full-time
- English
- Microsoft Office
- Computer skills
Quick apply
SM ABCD Noida
Aditya Birla Group —Uttar Pradesh
- Sales
- Basic math
- Math
Sales Coordinator With admin work
AARADHAYA INDUSTRIES —Mohan Nagar, Ghaziabad, Uttar Pradesh
- ₹11,432.72 - ₹15,000.00 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Business development
Quick apply
Operations Coordinator
Tranzit Group —Nowshera Murai, Uttar Pradesh
- Full-time
- Customer service
- Communication skills
Sales Cordinator
GPS PRECISIONS —Mohan Nagar, Ghaziabad, Uttar Pradesh
- From ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Paid time off
- Paid sick time
Quick apply
Marketing Research Analyst (MRA) - DOMESTIC Register
STM Journal —Noida, Uttar Pradesh
- Master's degree
- Business Administration
- MBA
Education Consultant
RSPL —Agra, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Sales
- Business development
- Cell phone reimbursement
- Flexible schedule
Quick apply
5d
Advanced Associate, Test Center Support
Pearson —Noida, Uttar Pradesh
- Full-time
- English
- Continuous improvement
- AI
Field Service Coordinator
Howden Air and Gas India Private Limited —Noida, Uttar Pradesh
- Programmable logic controllers
- Bachelor's degree
Quick apply
Track Lead - Identity And Access Management, Service-Oriented Architecture
HCLTech —Noida, Uttar Pradesh
- Microsoft Powerpoint
8d
Patient Care Coordinator
Prega World —Ghaziabad, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
11d
Senior Urban Designer
Maribyrnong City Council —Nowshera Murai, Uttar Pradesh
- ₹1,11,073 - ₹1,23,429 a month
- Full-time
- Project management
- Communication skills
10d
Executive - Sales Support and Co-ordination
Epsilon India —Noida, Uttar Pradesh
- Sales
- B.Sc
- English
Receptionist (Wellness Clinic)
Swetang Engineers —Noida, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Service Planner - Varanasi
Rentokil Initial —Varanasi, Uttar Pradesh
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
Quick apply

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Export Customer Coordinator

Queens Bay International
Ghaziabad, Uttar Pradesh

Quick apply

Job details

Full-time
₹15,000 - ₹30,000 a month

Benefits

Provident Fund
Cell phone reimbursement
Work from home
Flexible schedule

Qualifications

Warehouse management system
English
E-Commerce
Shipping & receiving
Order fulfilment

Full job description

Queens Bay International is a B2B manufacturing and export company based in Ghaziabad. We produce custom packaging for international brands. Our customers are primarily based in the US and Canada, and we are actively growing our export client base.

We are hiring an Export Customer Coordinator who will be the primary point of contact for our international customers from the moment they send their first inquiry to the moment their order is delivered.

This role has a split schedule by design. Mornings are for internal coordination with our factory and production team. Evenings are for live communication with US and Canada based customers. If you are someone who is organized in the morning and switched on in the evening, this role will suit you well.

What Your Day Actually Looks Like:

Morning (9 AM to 1 PM):

- Collect production updates, sample statuses, and shipping information from the factory team

- Brief internal teams (factory, design, production) on what customers need done that day

- Coordinate sample preparation, photography, and documentation

- Create and maintain sample lists and customer requirement trackers

Afternoon (1 PM to 5 PM):

- Prepare customer updates, draft emails, organize WhatsApp messages

- Follow up internally on pending items before the US customer day begins

- Handle documentation, order tracking, and shipping coordination

Evening (5 PM to 9:30 PM):

- Active communication window with US and Canada customers

- Respond to queries, share updates, and move conversations forward on WhatsApp and email

- Ensure no customer is left waiting without a response or a committed timeline

What You Will Own:

- End to end coordination for export customers: samples, trials, orders, shipping, and delivery

- Internal follow-up with factory POC, design team, and production team on customer requirements

- WhatsApp group management and email communication for multiple international accounts

- Sample coordination: organizing, photographing, and creating detailed lists for customers

- Keeping customers informed proactively so they never have to chase us

What We Are Looking For:

- Strong written English: clear, professional, and warm in tone

- 1 to 3 years experience in customer coordination, export support, or international client servicing

- Comfortable managing multiple WhatsApp groups and email threads simultaneously

- Organized and detail-oriented: nothing falls through the cracks on your watch

- Proactive communicator: you send updates before customers ask for them

- Calm and positive under pressure: our customers are in trial stages and first impressions matter

- Based in or willing to commute to Ghaziabad daily

What This Role Is Not:

- This is not a 9 to 6 Monday to Friday desk job. Evening availability for US customers is a core part of the role, not occasional

- This is not a remote position

- This is not a passive role. You are the face of QBI to international customers

Schedule: Monday to Saturday | 9 AM to 1 PM (internal) | 5 PM to 9:30 PM (customer facing) | with afternoon flex time in between

Reporting: Directly to the Director

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Provident Fund
Work from home

Application Question(s):

1. Are you comfortable working evenings on a regular basis to communicate with US and Canada based customers?

2. Rate your written English on a scale of 1 to 10 and give one example of a professional context where you used it regularly.

3. Have you previously coordinated with international clients or managed export-related customer communication?

4. Are you currently based in Ghaziabad or nearby and can commute daily to a factory location?

5. Describe a situation where a customer was unhappy or impatient about a delay. What did you do?

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in up

Export Customer Coordinator

Partner Coordinator Noida - Hybrid • Hybrid

Service Coordinator

Executive

Sales Coordinator (Hvac)

Tele Caller Executive

SM ABCD Noida

Sales Coordinator With admin work

Operations Coordinator

Sales Cordinator

Marketing Research Analyst (MRA) - DOMESTIC Register

Education Consultant

Advanced Associate, Test Center Support

Field Service Coordinator

Track Lead - Identity And Access Management, Service-Oriented Architecture

Patient Care Coordinator

Senior Urban Designer

Executive - Sales Support and Co-ordination

Receptionist (Wellness Clinic)

Service Planner - Varanasi

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