Dehradun, Uttarakhand Development executive Jobs – 116 Open Jobs Today

Quality Manager
Marriott International, Inc —Mussoorie, Uttarakhand
- Full-time
- Word processing
- Bachelor's degree
- Front desk
3d
Business Development Executive (Field Marketing & Government Liaison)
Building Creators and Consulting —Rudrapur, Dehradun, Uttarakhand
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
9d
sales executive
PRESIDENCY REALTY VENTURES PVT.LTD. —Dehradun, Uttarakhand
- ₹20,000 - ₹50,000 a month
- Full-time
- CRM software
- Microsoft Office
- In-person
Quick apply
Assistant Manager Finance - Compliance
Marriott International, Inc —Mussoorie, Uttarakhand
- Full-time
- No experience needed
- Finance
- Bachelor's degree
Telecalling and Sales
Grandeur Net —Dehradun, Uttarakhand
- ₹12,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
- Cell phone reimbursement
- Paid sick time
Quick apply
20h
Guest relations executive
goSTOPS Hospitality Pvt Ltd —Mussoorie, Uttarakhand
- Computer Science
- Java
- Master's degree
Quick apply
Business Development Associate
Arteva Consulting private limited —Dehradun, Uttarakhand
- ₹11,529.93 - ₹40,924.34 a month
- Email
- Sales
- Microsoft Office
- Business development
Quick apply
Sales & Marketing
Bhakkar marbles —Dehradun, Uttarakhand
- ₹20,000 - ₹40,000 a month
- Full-time
- Sales
- Business development
- Travel
Quick apply
Business Development Executive
Publicity Mantra —Dehradun, Uttarakhand
- ₹15,000 - ₹25,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
sales excutive
Adxventure —Dehradun, Uttarakhand
- ₹5,000 - ₹25,000 a month
- Full-time
- CRM software
- Microsoft Office
- 12th Pass
Quick apply
14d
Customer Service Executive
BIGSHIP —Dehradun, Uttarakhand
- ₹8,000 - ₹20,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
Telecalling
Grandeur Net —Dehradun, Uttarakhand
- ₹10,000 - ₹20,000 a month
- Full-time
- CRM software
- Microsoft Excel
- English
Quick apply
Business Development Manager
Trekos Trekking Company —Dehradun, Uttarakhand
- ₹10,000 - ₹30,000 a month
- Full-time
- Marketing
- Business development
- Analysis skills
Quick apply
2d
Executive - Field Operations
Udhyam Learning Foundation —Dehradun, Uttarakhand
- English
- Travel
- Communication skills
2d
Sr. HR Executive
Aasraa Trust —Dehradun, Uttarakhand
- Up to ₹35,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply
3d
Sr. Accountant Executive || Dehradun
Ebizon —Dehradun, Uttarakhand
- Full-time
- Microsoft Excel
- 12th Pass
- QuickBooks
- Flexible schedule
Quick apply
Tele Caller Executive
Vector Infinity LLP —Dehradun, Uttarakhand
- Up to ₹15,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Cell phone reimbursement
- Flexible schedule
Quick apply
14d
Officer - R&D
Avantor —Dehradun, Uttarakhand
- Full-time
- Master's degree
- Communication skills
- Time management
13d
BUSINESS DEVELOPMENT EXECUTIVE
Virtual Real Design —Dehradun, Uttarakhand
- Full-time
- Master's degree
- Business Administration
- Diploma
Business Development Executive (BDE)
Sunfox Technologies —Dehradun, Uttarakhand
- ₹15,000 - ₹18,000 a month
- Full-time
- English
- In-person
- Health insurance
- Paid time off
Quick apply

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Quality Manager

Marriott International, Inc -
Mussoorie, Uttarakhand

Apply Now

Job details

Full-time
3 days ago

Qualifications

Guest relations
Word processing
Quality management
Six Sigma
Quality assurance
Bachelor's degree
Front desk
Business Administration
Data collection
Guest services
Hotel experience

Full job description

Additional Information
Job Number26082741
Job CategoryProcurement, Purchasing, and Quality Assurance
LocationVillage - Siya, Mussoorie, Uttarakhand, India, 248179
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Implements quality assurance processes and verifies training and development activities are strategically linked to the company’s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

Essential Experience

Experience and/or knowledge of hotel business.

Ability to understand quality management practices and teaches to others.

Ability to understand data collection methods.

Knowledge of budget preparation and the control of costs.

Working knowledge of statistical measurement tools.

Effective presentation skills.

Detail orientation and analytical

Desirable Experience

Operations background – depending on hotel facilities, a rooms or f&b background may be preferred

Previous training in guest relations.

Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.

Experience/trained in Six Sigma or TQM

CORE WORK ACTIVITIES

Managing Quality Assurance Goals

Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.

Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.

Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.

Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.

Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.

Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.

Immerses in operations to better understand issues/defects faced on the ground.

Drives several initiatives for business standard audits and guestvoice.

Conducts monthly audit to verify compliance with company and brand standards.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Directs property quality efforts to address critical customer requirements.

Completes other reasonable duties as requested by leadership.

Executing Quality Training Programs

Partners with Learning & Development (L&D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.

Develops specific training designed to improve service performance.

Drives brand values and philosophy in all training and development activities.

Partners with L&D team to verify transfer of learning in the hotel/classroom takes place.

Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.

Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.

Managing Quality Tools

Verifies that management practices at all levels are aligned with quality tools.

Verifies the tools for continuous improvements are in place and being utilized.

Uses data collection methods to identify, compile, display, track, and analyze defect trends.

Managing the Guest Experience

Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.

Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.

Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

development executive jobs in dehradun, uttarakhand

Quality Manager

Business Development Executive (Field Marketing & Government Liaison)

sales executive

Assistant Manager Finance - Compliance

Telecalling and Sales

Guest relations executive

Business Development Associate

Sales & Marketing

Business Development Executive

sales excutive

Customer Service Executive

Telecalling

Business Development Manager

Executive - Field Operations

Sr. HR Executive

Sr. Accountant Executive || Dehradun

Tele Caller Executive

Officer - R&D

BUSINESS DEVELOPMENT EXECUTIVE

Business Development Executive (BDE)

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