Hr Customer support coordinator Jobs – 115 Open Jobs Today

People Operations Coordinator
PepsiCo —Gurugram, Haryana
- Remote
- PMP
- Microsoft Office
- Master's degree
23h
Customer Service Co-ordinator
Komax Automation Pvt Ltd —Gurgaon H.O, Gurugram, Haryana
- ₹35,000 - ₹45,000 a month
- Microsoft Excel
- Customer service
- Salesforce
Quick apply
17h
HR Coordinator/Colleague Support Coordinator
Macmillan Cancer Support —Haryana
- ₹28,800 - ₹31,800 a year
- Urgently hiring
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
3d
Sales Coordinator
Komax Automation Pvt Ltd —Gurgaon H.O, Gurugram, Haryana
- ₹35,000 - ₹40,000 a month
- Microsoft Excel
- Salesforce
- Organisational skills
Quick apply
17h
Front office executive / Care coordinator
Eventrics Multi Tasking Solutions Pvt Ltd —Panipat, Haryana
- ₹23,000 - ₹40,000 a month
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
20h
Sales Coordinator- EPC company experience required
Paltech Cooling Towers & Equipments Ltd —Gurugram, Haryana
- ₹5,00,000 - ₹8,00,000 a year
- Full-time
- Sales
- ERP systems
- In-person
Quick apply
8d
Sr. Customer Insights Analyst
Sprinklr —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Social media management
- Communication skills
- Paid time off
Sales Liaison/Coordinator
Sproutech Solutions Private Limited —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
6d
Sponser Billing Coordinator
ApplyBoard —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
Finace Executive cum Business coordinator
Ansai Tooling Systems Pvt. Ltd. —Gurugram, Haryana
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Business development
- Commuter assistance
- Cell phone reimbursement
Quick apply
Event Coordinator
BotFit —Gurugram, Haryana
- From ₹10,000 a month
- Part-time
- In-person
- Internship
- Communication skills
Quick apply
Senior Managed Services Consultant
Sprinklr —Gurugram, Haryana
- Full-time
- Analysis skills
- APIs
- Paid time off
Lead, Candidate Experience
MongoDB —Gurugram, Haryana
- Azure
- AWS
- Recruiting
Sr. Implementation Consultant - CCAAS (AMER shift)
Sprinklr —Gurugram, Haryana
- Full-time
- Salesforce
- English
- JavaScript
- Paid time off
Sales Coordinator
Vashi Integrated —Gurugram, Haryana
- Full-time
- Sales
- Customer service
- English
Quick apply
Sales Coordinator
Associated Biopharma Pvt. Ltd. —Panchkula, Haryana
- ₹15,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Commuter assistance
- Health insurance
Quick apply
8d
Managed Services Consultant - Specialist
Sprinklr —Gurugram, Haryana
- Full-time
- APIs
- AI
- Communication skills
- Paid time off
Freelance In-Person Event Specialist - Gurugram, India
Visit.org —Gurugram, Haryana
- Weekend availability
- Customer service
- English
- Travel
- Flexible schedule
14d
Sr. Managed Services Consultant - CCAAS
Sprinklr —Gurugram, Haryana
- Full-time
- Social media management
- Analysis skills
- Time management
- Paid time off
ERP Co-ordinator
Sunshine Workforce Solutions —Sonipat, Haryana
- ₹5,50,000 a year
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
Quick apply

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People Operations Coordinator

PepsiCo -
Gurugram, Haryana

Apply Now

Job details

23 hours ago

Qualifications

PMP
Microsoft Office
Master's degree
Digitization
Human resources
Data entry
MBA
Time management

Full job description

Overview:

The People Experience & Operations Coordinator is responsible for providing best-in-class employee experience across the Employee Lifecycle (hire to retire) . As a key member of our People Experience & Operations team, the role holder will play a pivotal role in driving on ground employee processes ( with clear KPIs and service levels) .Role is pivotal in supporting India BU agenda of digitization and seamless employee experience through identified priorities for the People Experience & Operations vertical that will support HRBP leads in HQ Functions & Beverages

Responsibilities:

1. Employee Processes & Admin

Serve as a first-point contact for employee inquiries regarding policies, benefits, payroll, schedules, procedures and all processes pertaining to employee lifecycle.
Drive learning admin for identified employee groups, facilitation of training, tracking, follow up and closure
Support employee engagement programs such as Dil Se, Plant days, and other engagement interventions (OHS) followed by communications and surveys.

2. Digitization

Drive the overall BU digitization agenda – specifically for plant like Schoox and other myServices related workflow processes
Identify areas of opportunities that can be streamlined and elevated using digital tools.

3. Compliance Support

Maintain confidential employee files, ensuring documentation compliance for audits.
Collaborate with Safety and Operations teams to track training, certifications, and required adherence to controls.

4. CoE led interventions

Coordinate training sessions, track completion, and maintain required training records as cascaded by center of excellence for TM , TR and PE&O
Support performance-review cycles by organizing timelines, forms, and reminders- through identified interventions like communication, in-house sessions etc. Support PMP on ground activation for all phases (objective setting, mid year and year end) covering all frontline employees
Support on Core People Process roll out. This includes but is not limited to on ground Survey administration via roadshows for frontline employees for Org Health and MPW
Provide Learning logistics support (venue organization, coordination with vendors/trainers, invoicing, learning attendance and feedback administration)
Organise and administer CoC training for frontline employees, new hires and third party employees
Provide logistics support for HR Events (Rewards and Recognition, Function Annual events, HR Townhalls). Support creation of event content such as communications, presentations, invites

5. Ask for HR /HR Ops and Service delivery

Provide general administrative support to HR lead for operational activities(reports, presentations, data entry).
Participate in continuous improvement efforts to optimize HR and other related processes.
Work as an integral part in the BU HR Ops team projects deliverables
Act as a focal point for the accounts HR operations deliverables
Governance of HR processes, process maps, documentation, knowledgebase documentation and ensuring that all relevant systems are kept up to date
Ensure design methodology, approvals, version control, change control and documentation are standardised and consistently applied.
Coordinate HR process reviews to optimise efficient application of processes, procedures and standards
Ensure that all processes and documentation are robustly maintained, protecting integrity and quality of data and version, support HR teams with process map and documentation updates
Act as the main point of contact between BU PE&O and local markets People teams in Areas like Ask HR For Help, Work Force Management, Self Service, Employee Services, Systems navigation and adoption. (Tier 0 – Tier 1 Focus)
Partner with Service Delivery Leads and local People teams in driving Systems adoption and FL digital penetration plans.

Qualifications:

3- 4 years of general professional experience in HR preferable in HR ops
MBA in HR ( Tier 1/Tier 2)
Good customer enterface and focusing on employee experience excellence
Time management – ability to focus and get things done and know what is business critical; able to deal with conflicting priorities and ambiguity
Technical / Functional Skills & Knowledge of HR Tools and Interfaces
Proficient in Microsoft Office

Apply Now

Refine Your Search

customer support coordinator jobs in hr

People Operations Coordinator

Customer Service Co-ordinator

HR Coordinator/Colleague Support Coordinator

Sales Coordinator

Front office executive / Care coordinator

Sales Coordinator- EPC company experience required

Sr. Customer Insights Analyst

Sales Liaison/Coordinator

Sponser Billing Coordinator

Finace Executive cum Business coordinator

Event Coordinator

Senior Managed Services Consultant

Lead, Candidate Experience

Sr. Implementation Consultant - CCAAS (AMER shift)

Sales Coordinator

Sales Coordinator

Managed Services Consultant - Specialist

Freelance In-Person Event Specialist - Gurugram, India

Sr. Managed Services Consultant - CCAAS

ERP Co-ordinator

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