Chembur Mumbai Maharashtra Housekeeping manager Jobs – 129 Open Jobs Today

Assistant Manager - Royal Service
FAIRMONT —Mumbai, Maharashtra
- Full-time
- Communication skills
Quick apply
Soft Services- SME
JLL —Mumbai, Maharashtra
- Hospitality
- Customer service
- Diploma
- Health insurance
3d
Senior Admin Executive
TDF Diamonds & Gold —Chembur, Mumbai, Maharashtra
- Human resources
Quick apply
Front Desk Executive
Yasmin's Body Image Pvt Ltd (Yasmin Karachiwala's Body Image) —Mumbai, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- Customer service
- Plumbing
- Front desk
- Paid time off
- Paid sick time
Quick apply
12d
HR Manager
CUENTA EXIM SOLUTIONS PVT LTD —Navi Mumbai, Maharashtra
- ₹40,000 - ₹50,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Human resources
Quick apply
Operation Head - FMS
Crest Property Solutions —Dadar, Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Society Manager
Searock Constructions —Mumbai, Maharashtra
- ₹7,000 - ₹25,000 a month
- Part-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
13d
Customer Relationship Manager (CRM)
Advanced FMS Security & Services Pvt. Ltd —Ghatkopar West, Mumbai, Maharashtra
- ₹30,000 - ₹50,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Rooms Division Manager
AccorHotel —Navi Mumbai, Maharashtra
- Full-time
- Computer networking
- Leadership
- Hotel experience
Quick apply
10d
Guest Services - Assistant Manager
SOFITEL —Mumbai, Maharashtra
- Full-time
- Hospitality
- Microsoft Office
- Bachelor's degree
Quick apply
Hotel Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Business Administration
Operations Manager – Blue Collar Recruitment (Mumbai)
Acelot Academy —Mumbai, Maharashtra
- From ₹45,000 a month
- Full-time
- Bachelor's degree
- Travel
- Computer networking
Quick apply
14d
Assistant Manager Administration
WideCare —Jogeshwari, Mumbai, Maharashtra
- Bachelor's degree
Operations Manager – Blue Collar Recruitment
Acelot Academy —Mumbai, Maharashtra
- Up to ₹50,000 a month
- Full-time
- Bachelor's degree
- Travel
- Recruiting
Quick apply
13d
Senior HR Executive - Hospitality (Recruitment)
Roswalt Realty —Oshiwara, Mumbai, Maharashtra
- ₹35,000 - ₹40,000 a month
- Full-time
- Hospitality
- Master's degree
- Bachelor's degree
- Cell phone reimbursement
- Paid sick time
Quick apply
2d
HR and Admin Executive
Retail Scan Management Services —Mumbai, Maharashtra
- Microsoft Excel
- Administrative experience
- Bachelor's degree
HR & Admin Executive
Grasper Global Private Limited —Worli, Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Microsoft Office
- Master's degree
- Health insurance
Quick apply
13d
FMS Operations Executive
Crest Property Solutions —Lower Parel, Mumbai, Maharashtra
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Property Manager- Mumbai
CBRE —Mumbai, Maharashtra
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
Admin Executive
Moksha Retails Global Pvt Ltd —Chakala, Mumbai, Maharashtra
- ₹9,934.91 - ₹30,000.00 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Assistant Manager - Royal Service

FAIRMONT -
Mumbai, Maharashtra

Quick apply

Job details

Full-time

Qualifications

Communication skills

Full job description

Company Description

Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

Job Description

We are seeking a dedicated Royal Service (Operator) Executive to join our prestigious Royal Service team at Fairmont Mumbai. As the first point of contact for our guests, you will be responsible for supervising personalized and efficient service through telephone communications, ensuring that every guest interaction reflects the highest standards of hospitality.

Key Responsibilities:

1. Telephone Operations Oversight
Ensure all incoming calls are handled promptly, professionally, and courteously by the team. Monitor service levels and coach team members to provide seamless assistance, accurate information, and prompt resolution of guest inquiries and requests.
2. Guest Assistance & Experience Management
Act as the central point of coordination for guest services, ensuring personalized, efficient, and high-quality assistance. Oversee the team’s ability to anticipate guest needs, arrange services, and provide recommendations that enhance the guest experience.
3. Room Service Coordination
Supervise the room service order process, ensuring accuracy, timely delivery, and excellent communication between service staff, kitchen, and guests. Address and resolve any service gaps or delays promptly.
4. VIP & Royal Service Coordination
Manage and ensure flawless execution of services for VIP and special-status guests. Work closely with relevant departments to align on guest preferences and deliver an exceptional, personalized experience with meticulous attention to detail.
5. Issue Resolution & Escalation
Serve as the primary escalation point for guest concerns within Royal Service. Address issues with empathy and professionalism, taking ownership of resolution while ensuring guest satisfaction and service recovery.
6. Information Management & Guest Communication
Ensure that accurate, up-to-date information is consistently provided to guests regarding hotel services, amenities, and local attractions. Lead the team in maintaining proactive, clear, and courteous communication across all touchpoints.
7. Cross-Departmental Coordination
Foster strong collaboration with other departments (Housekeeping, Concierge, F&B, etc.) to ensure timely and coordinated responses to guest requests. Promote a culture of seamless teamwork to deliver outstanding service.
8. Administrative Oversight
Manage administrative functions such as logging guest requests, maintaining accurate records of interactions, updating guest profiles, and compiling reports on service performance and feedback.
9. Training & Development
Mentor and develop Royal Service team members through ongoing coaching, feedback, and training programs. Promote a culture of continuous improvement and service excellence.
10. Service Excellence & Standards Compliance
Champion a guest-first approach by upholding the highest standards of service delivery. Lead by example in anticipating guest needs, resolving concerns, and fostering an environment that consistently exceeds expectations.

Quick apply

Refine Your Search

housekeeping manager jobs in chembur mumbai maharashtra

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