Chembur Mumbai Maharashtra Senior customer service representative Jobs – 81 Open Jobs Today

CS/PM, BFSI
Pepper Content —Mumbai, Maharashtra
- Full-time
- PMP
- English
- Master's degree
STSR - GES
DHL —Mumbai, Maharashtra
- Up to 50% travel
- Customer service
- Travel
Sales
Kalpataru Computer Services —Goregaon, Mumbai, Maharashtra
- Microsoft Powerpoint
- Sales
- Marketing
Senior Sales Engineer
Equinix —Mumbai, Maharashtra
- Full-time
- Presentation skills
- Bachelor's degree
- Leadership
Manager – Property Fund Finance
M&G plc —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Analysis skills
- GAAP
Full Stack Software Engineer
Blue Matter —Mumbai, Maharashtra
- Full-time
- Azure
- Master's degree
- SQL
- Health insurance
- Paid time off
Senior Platform Engineer
Sealed Air —Mumbai, Maharashtra
- Online application
- Microsoft Access
- Windows
- Scripting
Asscoiate - Client Engagement
BILTRAXCONSTRUCTION —Navi Mumbai, Maharashtra
- Full-time
- CRM software
- Customer service
- Master's degree
Quick apply
PHI - Senior Analyst - Group Operations
Prudential plc —Mumbai, Maharashtra
- Full-time
- Communication skills
- SDLC
Service Engineer
SKIDATA GmbH —Mumbai, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Flexible schedule
11h
Service Engineer
ASSA ABLOY —Mumbai, Maharashtra
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
13h
Inside Sales Executives - IT
Verastar Solutions Private Limited —Sanpada, Navi Mumbai, Maharashtra
- ₹15,000 - ₹35,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Business Development Executive
ENTERSLICE —Mumbai, Maharashtra
- Customer service
- Master's degree
- Business development
Intermediate Software Engineer
CannonDesign —Mumbai, Maharashtra
- Rotational shift
- Computer Science
- DevOps
- AWS
14d
HR Officer
Regenesys —Navi Mumbai, Maharashtra
- Email
- Human resources
Network Management SME
Lenovo —Mumbai, Maharashtra
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
15h
Senior Machine Learning Engineer
Siemens —Mumbai, Maharashtra
- Full-time
- Remote
- Computer Science
- Master's degree
- AWS
12d
PHI - Lead Business Analyst- Product
Prudential plc —Mumbai, Maharashtra
- Full-time
- Communication skills
- SDLC
Data Domain Architect Senior Associate
JPMorganChase —Mumbai, Maharashtra
- Full-time
- Oracle
- Microsoft Office
- SQL
12d
Field Service Engineer
ABB India Limited —Mumbai, Maharashtra
- Online application
- English
- Machine learning
- In-person
Quick apply

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CS/PM, BFSI

Pepper Content -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Jira
PMP
English
Master's degree
Analysis skills
Project management
Bachelor's degree
Team management
Computer networking
Business Administration
MBA
Communication skills
Negotiation

Full job description

About Pepper Content

Pepper Content is a rapidly growing content marketplace that connects businesses with a
curated network of professional content creators. We are seeking a dynamic and
results-oriented Business Development Representative to join our high-energy team. At
Pepper Content, we value creativity, innovation, and a commitment to delivering top-notch
content solutions.

CS/PM is responsible for providing project management expertise and support on
pre-defined projects. Examples include process-improvement and transformational projects,
project management support for client based scientific service/publication projects.

Responsibilities:

Project Management:

To bear the onus of delivery of the project and ensure a smooth flow of

information to meet customer requirement

To build a strong working relationship with client and the internal team which

would help achieve business targets

End-to-end project management from project initiation to closure by

understanding the scope, determining the resource and developing the project
schedule

Set and develop the operational aspects of the project, develop and monitor

timelines, milestones and project metrics

Project timeline & cost management: Effective and efficient management of

assigned projects to complete projects on time and within the budget

Risk Management & Mitigation: Identify the risk associated with the project and

form a mitigation strategy with help of cross functional team for smooth
operations

To prepare weekly and monthly reports for the senior management

Collaboration:

Ability to influence without direct authority
Establish and maintain efficient working relations with all internal & external key

stakeholders

Participate in project movement activities, support team initiatives & objectives
Identify and recommend process improvements and initiatives
Facilitate resolution of any issues by working closely with cross-functional

teams

Operational:

Plan, execute and manage deliveries for enterprises across industries
Ensure on/before time delivery of projects that match/exceed set quality

standards

Plan and monitor capacity utilisation on projects and supply of talent

accordingly

Expertise in project management and ability to set and integrate new SOPs and

training on tools to be used during all steps of managing the projects.

Mentor, train and lead a team of project managers and supply leads

Financial Management:

Be responsible for ensuring timely & correct invoicing based on agreed

milestones & customer preference

Maximise PO utilisation by working closely with client partners
Monitor and manage scope changes to close the loop with respective client

partners

Control the project and monitor MIS, Invoicing, consultant costs, cash flow etc.
Meet all monthly reporting/business metrics/KPI requirements and manage

internal processes

Client Partnership:

Build strong client relationships; working closely with new and existing clients to

identify their pain points and future needs

Meet clients regularly in-person & be a strategic, solution oriented partner for

them via email and phone as well

Work with both clients and internal teams to plan and coordinate their projects

from inception, driving & owning projects within specified quality, time, and
pricing specifications

Assist with project planning, including resource forecasting, timelines, and

budgeting

End to end ownership of client delight and operational efficiency
Drive and own PO utilisation and organic growth of existing clients
Ability to coordinate and implement successful projects from start to finish
Set and implement systems and processes for process improvements &

operational efficiency

Qualifications and Prerequisites:

Minimum of 5 years of experience in a client-facing role, with at least 3 years of

experience in team management.

Strong problem-solving skills with a growth mindset and proactive approach.
Ability to thrive in diverse and remote team environments.
Proficiency in comprehension, negotiation, and analytical skills.
Graduate or Postgraduate degree (MBA preferred).
PMP certification is preferred.
Proficient in project management tools such as JIRA.
Previous experience in management and/or leadership roles is advantageous.
Capable of working independently, seeking guidance only in complex situations.
Exceptional written and oral communication skills in English.
Skilled in networking and communication across diverse functions.
Ability to navigate ambiguity and conflicting priorities with rigour.

Apply Now

Refine Your Search

senior customer service representative jobs in chembur mumbai maharashtra

CS/PM, BFSI

STSR - GES

Sales

Senior Sales Engineer

Manager – Property Fund Finance

Full Stack Software Engineer

Senior Platform Engineer

Asscoiate - Client Engagement

PHI - Senior Analyst - Group Operations

Service Engineer

Service Engineer

Inside Sales Executives - IT

Business Development Executive

Intermediate Software Engineer

HR Officer

Network Management SME

Senior Machine Learning Engineer

PHI - Lead Business Analyst- Product

Data Domain Architect Senior Associate

Field Service Engineer

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