Rabindra Sarobar Kolkata West Bengal Service representative Jobs – 117 Open Jobs Today

Manager, Professional Development
Oxford University Press Pakistan —Kolkata, West Bengal
- Presentation skills
- Bachelor's degree
- Communication skills
Travel Sales Expert
Webvio Technologies —Kolkata, West Bengal
- ₹25,000 - ₹40,000 a month
- Night shift
- Sales
- Customer service
- English
- Paid time off
Team Leader – Healthcare Patient Support (WFO, Kolkata)
Fusion CX —Kolkata, West Bengal
- Microsoft Word
- Microsoft Excel
- Management
HR Generalist Senior Manager - Kolkata
Grant Thornton INDUS —Kolkata, West Bengal
- Human resources
- Communication skills
Customer Support Executive
KocharTech —Kolkata, West Bengal
- Rotational shift
- English
- Flexible schedule
Marketing Executive
Pushpanjali Medi India —Kolkata, West Bengal
- ₹20,000 - ₹30,000 a month
- Full-time
- B.Sc
- Microsoft Office
- Presentation skills
- Health insurance
- Cell phone reimbursement
Quick apply
Supply Chain Operations Associate
Accenture —Kolkata, West Bengal
- Full-time
- Analysis skills
- Communication skills
Customer Relations Executive
Skyking —Kolkata, West Bengal
- Social media management
- Customer service
- Microsoft Office
Customer Service Representative (Field Sales)
Ascensive Educare Ltd. —Kolkata, West Bengal
- ₹15,000 - ₹18,000 a month
- Full-time
- Sales
- Driving
- In-person
- Health insurance
Quick apply
Associate Customer Service Manager
LetsTransport —Kolkata, West Bengal
- Full-time
- Customer service
Customer Service Representative (CSR)
Ascensive Educare Pvt Ltd —Kolkata, West Bengal
- ₹16,000 - ₹18,000 a month
- Full-time
- 12th Pass
- Bachelor's degree
- Driving
- Flexible schedule
- Paid sick time
Quick apply
Business Development Representative
Vyrazu Labs —Kolkata, West Bengal
- Full-time
- Remote
- B.Sc
- No experience needed
- English
Delivery Executive
Skyking —Kolkata, West Bengal
- Analysis skills
- Computer skills
- Communication skills
TELE MARKETING EXECUTIVE
B.S.B International —Kolkata, West Bengal
- ₹75,000 a year
- Full-time
- Sales
- Customer service
- B.Sc
Sales Co-Ordinator
Delmarchio Eyewear —Howrah, West Bengal
- Sales
- English
- Microsoft Office
Customer Support Representative
125 East —Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
3d
Sales Manager (Southern & Eastern Region)
John Crane —Kolkata, West Bengal
- Full-time
- Presentation skills
- Bachelor's degree
- Team management
Quick apply
Clinical Application Specialist, APT (Hyderabad Location)
Radiometer —Kolkata, West Bengal
- Full-time
- Remote
- Doctoral degree
- Sales
- Master's degree
- Paid time off
- Work from home
Sales Representative
Navyash Wagonmart OPC Pvt. Ltd. —Kolkata, West Bengal
- ₹2,00,000 - ₹2,80,000 a year
- Full-time
- Hospitality
- Customer service
- Merchandising
Quick apply
Sales Executive - Sales
BATIR AMOR SPACES PVT LTD —Kolkata, West Bengal
- ₹8,100 - ₹12,000 a month
- Full-time
- Bachelor's degree
- Travel
- Organisational skills
- Health insurance
- Cell phone reimbursement
Quick apply

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Manager, Professional Development

Oxford University Press Pakistan -
Kolkata, West Bengal

Apply Now

Job details

Qualifications

Customer retention
Auditing
Upselling
Presentation skills
Bachelor's degree
Communication skills
Teaching experience

Full job description

Location:
Kolkata, WB, IN, 700001

Salary:
Dependent on Skills & Experience

Division:
Education

Department:
Sales -School Education(Kolkata)

About the Role

Location: Guwahati

Introduction

Oxford University Press is seeking a Manager, Professional Development to play a key role in strengthening customer engagement, driving product adoption, and supporting sustainable business growth across the assigned territory. This is an excellent opportunity for someone who is passionate about education, teacher development, and building lasting relationships with schools.

As part of OUP's Education Division, you will work at the intersection of customer success, professional learning, and sales enablement. The role offers the opportunity to directly influence how educators engage with OUP's products and services while contributing to the organization's mission of advancing learning and educational outcomes.

This position is particularly suited to professionals who enjoy working with educators, delivering training programmes, driving customer satisfaction, and creating meaningful impact in schools. The role combines relationship management, training, customer engagement, and commercial responsibility, making it both dynamic and rewarding.

Opportunity

As Manager, Professional Development, you will be responsible for increasing market share for the assigned product portfolio by enhancing product knowledge, driving customer engagement, and supporting the effective implementation and usage of OUP solutions.

Key responsibilities include:
Generating revenue from existing user schools through retention initiatives, upselling opportunities, and cross-selling activities.

Conducting product briefings in schools, including preparing presentations and personally delivering sessions based on customer requirements.

Ensuring timely completion of all agreed SLAs and SOPs.

Planning and executing innovative customer engagement activities designed to enhance customer satisfaction and loyalty.

Managing customer issues effectively and ensuring zero open complaints in the territory beyond seven days.

Working closely with schools to improve product usage, adoption, and overall customer experience.

Delivering internal product training programmes to strengthen the product knowledge and capability of sales teams.

Maintaining accurate reporting, auditing, and documentation practices.

Collaborating with sales, marketing, and product teams to support business objectives and customer success initiatives.

Impact

This role plays a critical part in strengthening customer relationships, improving product adoption, and driving revenue growth through retention and expansion opportunities. By supporting educators and enabling sales teams with effective product knowledge, the Manager, Professional Development contributes directly to customer success, market growth, and OUP's commitment to delivering high-quality educational solutions.

About You

Essential Criteria

Graduate or Postgraduate degree in any discipline.

Strong communication and presentation skills.

Minimum 3 years of relevant industry experience.

Experience in teacher training and/or school teaching.

Ability to multitask and perform effectively in a fast-paced environment.

Strong interpersonal and stakeholder management skills.

Ability to communicate and collaborate effectively across all levels of the organisation, including remote teams.

Good understanding of computer applications and digital tools.

Strong organisational, reporting, and documentation capabilities.

Desirable Criteria

Experience working within the education or learning sector.

Exposure to customer engagement, retention, or customer success initiatives.

Experience delivering training programmes and workshops for educators.

Understanding of school operations and the K-12 education ecosystem.

Queries

Please contact [email protected] with any queries relating to this role. To ensure a smooth application process, please submit your CV through this link than via email.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Job Category:
Support & Operations

Apply Now

Refine Your Search

service representative jobs in rabindra sarobar kolkata west bengal

Manager, Professional Development

Travel Sales Expert

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Sales Manager (Southern & Eastern Region)

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Sales Representative

Sales Executive - Sales

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