R P Line Lucknow Uttar Pradesh Operations executive Jobs – 138 Open Jobs Today

Lead Administrator (Support &Operations)
HCLTech —Lucknow, Uttar Pradesh
- Computer Science
- PMP
- Analysis skills
2d
Billing Executive
B.L Tandon & Co. —Lucknow, Uttar Pradesh
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Excel
- Electrical experience
- Bachelor's degree
Quick apply
13h
Finance Executive - Income Auditor
Hilton —Lucknow, Uttar Pradesh
- Full-time
- Microsoft Office
- Bachelor's degree
- Accounting
6d
Banking Assistant
AKUPAAD MARKETING PVT. LTD. —Lucknow, Uttar Pradesh
- From ₹25,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
Quick apply
9d
Front Desk Receptionist
Fitness Architects —Lucknow, Uttar Pradesh
- ₹15,000 - ₹18,000 a month
- Part-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Paid time off
- Flexible schedule
Quick apply
Tender Executive
AI Dispo —Lucknow, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Master's degree
Quick apply
Accounts Executive - Finance & Accounts
Dwibros Infracon Private Limited —Lucknow, Uttar Pradesh
- ₹10,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Sales
- ERP systems
Quick apply
Financial Controller
AccorHotel —Lucknow, Uttar Pradesh
- Full-time
- Microsoft Excel
- ERP systems
- Finance
Quick apply
1d
Accounts & Store executive
HD Consortium India Limited —Lucknow, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Microsoft Excel
- ERP systems
- Finance
Quick apply
14d
Executive
Vashi Integrated —Lucknow, Uttar Pradesh
- ₹2,00,000 - ₹3,00,000 a year
- Sales
- Bachelor's degree
- Communication skills
Quick apply
13d
Sales Executive
Anytime Fitness, Vishal Khand —Lucknow, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Weekend availability
- CRM software
- Sales
- English
Quick apply
Business Development Manager (BDM)
Lucknow Builders —Lucknow, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Office & Accounts Executive
TITANDREAMS INFRA PRIVATE LIMITED —Lucknow, Uttar Pradesh
- ₹15,000 - ₹17,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Paid sick time
Quick apply
6d
Sr. Tender Executive
Expo India Connect Private Limited —Lucknow, Uttar Pradesh
- From ₹25,000 a month
- Microsoft Office
- Analysis skills
- Bachelor's degree
- Commuter assistance
- Cell phone reimbursement
Quick apply
TPA and Receptionist
Sanjivini Hospital & Research Center —Lucknow, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Office
- 12th Pass
- Bachelor's degree
Quick apply
Business Development Executive
Atlanta Systems —Lucknow, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- Bachelor's degree
- Computer networking
- Manufacturing
Front Desk Receptionist
Tilo Living —Lucknow, Uttar Pradesh
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
13h
Finance Executive - Receivable
Hilton —Lucknow, Uttar Pradesh
- Full-time
- Microsoft Office
- Bachelor's degree
- Accounting
Engineering Executive
Hilton —Lucknow, Uttar Pradesh
- Full-time
- Plumbing
- Hotel experience
Accounts cum Admin Executive
Maaricha —Lucknow G.P.O., Lucknow, Uttar Pradesh
- ₹15,000 - ₹20,000 a month
- Email
- English
- Microsoft Office
- Bachelor's degree
Quick apply
5d

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Lead Administrator (Support &Operations)

HCLTech -
Lucknow, Uttar Pradesh

Apply Now

Job details

2 days ago

Qualifications

Jira
BCS
ITIL Certification
Computer Science
Incident management
PMP
BMC Remedy
IT service management
Analysis skills
Bachelor's degree
ITIL
Splunk
ServiceNow
Agile
Communication skills
Information Technology

Full job description

Lucknow, Uttar Pradesh
Job Summary

Critical Incident Manager is responsible for leading the end-to-end management of high-impact and high-urgency IT incidents that affect business operations, critical services, users, customers, or revenue. The role acts as the central point of coordination during major incidents, driving rapid service restoration, structured communication, stakeholder alignment, escalation governance, and post-incident improvement. The ideal candidate should have strong ITIL-based incident management experience, proven crisis leadership capability, and the ability to coordinate technical teams, vendors, service owners, and leadership stakeholders under pressure.

Key Responsibilities

Lead, coordinate, and govern all critical and major incidents from identification through service restoration and closure. • Initiate and facilitate incident bridges, war rooms, technical triage calls, and executive communication channels as required. • Assess incident impact, urgency, priority, affected services, business risk, and customer impact to ensure correct classification and escalation. • Coordinate cross-functional resolver groups, service owners, vendors, infrastructure teams, application teams, and leadership stakeholders to drive timely resolution. • Maintain clear command and control during incidents by tracking actions, owners, timelines, dependencies, decisions, risks, and next steps. • Provide timely, accurate, and business-friendly updates to stakeholders, including senior leadership, customer teams, and service delivery management. • Ensure adherence to ITIL incident management, major incident management, escalation, communication, and service restoration processes. • Drive workaround identification, service recovery actions, permanent fix coordination, and handover to problem management where required. • Prepare and publish incident summaries, major incident reports, executive updates, post-incident review notes, and lessons-learned documentation. • Collaborate with problem management teams to support root cause analysis, corrective actions, preventive actions, and recurrence reduction. • Track SLA compliance, response timelines, resolution timelines, communication quality, and incident aging to ensure governance discipline. • Identify process improvement opportunities and contribute to continual service improvement across incident response, communication, reporting, and escalation management.

Skill Requirements

Minimum 5 years of experience in Incident Management, Major Incident Management, IT Service Management, or IT Operations in a complex enterprise environment. • Hands-on experience managing P1/P2, Sev1/Sev2, business-critical, or customer-impacting incidents. • Strong working knowledge of ITIL practices, including incident management, major incident management, problem management, change management, service request management, and continual improvement. • Experience coordinating multiple technical teams such as infrastructure, cloud, network, database, application, security, workplace, service desk, and vendor support teams. • Ability to manage high-pressure situations with calmness, discipline, urgency, and structured decision-making. • Excellent verbal and written communication skills, with the ability to simplify technical updates for business and leadership audiences. • Experience preparing major incident reports, post-incident reviews, RCA inputs, trend analysis, and service improvement recommendations. • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline is preferred. • ITIL Foundation certification is required; ITIL Intermediate, ITIL 4 Managing Professional, PMP, Agile, or relevant service management certifications are preferred. • Experience with ServiceNow, BMC Remedy, Jira Service Management, PagerDuty, Splunk, monitoring tools, or similar ITSM and observability platforms is preferred.

Other Requirements

Major Incident Management and Crisis Coordination • ITIL Incident, Problem, Change, and Continual Improvement Practices • War Room Facilitation and Technical Bridge Management • Executive Communication and Stakeholder Management • Escalation Management and Decision Governance • Service Restoration Planning and Business Impact Assessment • RCA Coordination, PIR Support, and Corrective Action Tracking • SLA, KPI, Dashboard, and Incident Reporting Governance • Cross-functional Collaboration with Technical, Vendor, and Business Teams • Strong Analytical Thinking, Prioritization, and Risk Management

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operations executive jobs in r p line lucknow uttar pradesh

Lead Administrator (Support &Operations)

Billing Executive

Finance Executive - Income Auditor

Banking Assistant

Front Desk Receptionist

Tender Executive

Accounts Executive - Finance & Accounts

Financial Controller

Accounts & Store executive

Executive

Sales Executive

Business Development Manager (BDM)

Office & Accounts Executive

Sr. Tender Executive

TPA and Receptionist

Business Development Executive

Front Desk Receptionist

Finance Executive - Receivable

Engineering Executive

Accounts cum Admin Executive

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