ARDEM is a managed operations partner that takes ownership of business processes for clients across the United States. Our teams are expected to understand the work, control the process, communicate proactively, and continuously strengthen the client experience.
ARDEM is hiring a Senior Accounts Payable Analyst who can independently manage a small-to-mid-sized US accounts payable process after a structured client transition. This is not a basic invoice-entry role. The analyst is expected to apply sound accounting fundamentals, make thoughtful decisions, identify and resolve exceptions, communicate directly with client stakeholders and vendors, and create confidence that ARDEM has the process handled.
Most ARDEM accounts payable engagements are supported by a small team. The successful candidate must therefore be dependable, self-directed, accurate, responsive, and capable of owning day-to-day AP operations without requiring constant instruction from the client or Project Owner.
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Consistently delivers error-free, on-time work in accordance with client controls and ARDEM quality standards.
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Independently manages assigned AP activities, priorities, trackers, deadlines, and routine exceptions.
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Uses accounting knowledge and critical thinking before asking the client for direction.
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Communicates proactively, professionally, and concisely with client stakeholders and vendors.
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Builds client trust by demonstrating control, ownership, responsiveness, and dependable follow-through.
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Raises genuine risks early and brings facts, analysis, and a recommended next step.
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Manage the accounts payable workflow from invoice receipt through coding, approval routing, payment preparation, posting, and record maintenance, based on the assigned client scope.
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Review invoices for accuracy, completeness, duplicates, correct vendor, entity, general ledger account, department, class, location, project, tax treatment, and required supporting documentation.
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Apply client policies, approval authorities, accounting rules, and documented process knowledge when handling routine and non-routine transactions.
Monitor - d inboxes, workflow queues, approvals, aging, due dates, payment status, unresolved items, and backlog to ensure nothing is missed.
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Research discrepancies and exceptions independently using available records, system history, process documentation, and prior transactions before requesting client input.
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Communicate directly with client stakeholders, approvers, employees, and vendors regarding missing information, exceptions, payment status, and required actions.
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Prepare clear, concise escalations that explain the issue, work already completed, business impact, and recommended resolution.
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Support vendor onboarding and master-data maintenance while following controls for sensitive changes, including banking and payment information.
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Perform or support statement reconciliation, account reconciliation, payment reconciliation, expense review, accrual support, reporting, and month-end activities as required by the engagement.
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Maintain accurate trackers, audit trails, process notes, work instructions, and supporting documentation.
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Identify recurring issues, control gaps, and improvement opportunities; recommend practical changes instead of repeatedly applying temporary fixes.
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Participate in cross-training and maintain readiness to support continuity and backup coverage.
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Bachelor of Commerce (B.Com) or equivalent degree in accounting, finance, or commerce.
At least 4 years of hands-on accounts payable experience, preferably supporting US-based businesses, - d services, managed services, or BPO/BPM operations.
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Strong accounting fundamentals, including debits and credits, general ledger coding, expense classification, accrual concepts, vendor balances, and reconciliations.
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Demonstrated experience independently managing an AP process or a clearly defined portion of an AP function.
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Strong judgment in identifying duplicates, unusual transactions, missing approvals, incorrect coding, entity issues, vendor-master risks, and other exceptions.
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Professional written and spoken English suitable for direct client and vendor communication.
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Ability to prioritize, organize work, meet deadlines, and maintain accuracy with limited day-to-day supervision.
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Prior experience working an IST night shift aligned with US business hours, or a demonstrated ability and commitment to do so reliably.
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Working knowledge of at least one major accounting or ERP platform and one AP/workflow platform.
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Experience with systems such as QuickBooks Online, Bill.com, NetSuite, SAP, Oracle, Microsoft Dynamics, Sage Intacct, Coupa, Tipalti, Expensify, Concur, or similar platforms.
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Experience in multi-entity, multi-location, high-volume, or approval-intensive environments.
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Exposure to month-end close support, reconciliations, 1099 preparation, employee expenses, purchase-order matching, or vendor statement reconciliation.
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M.Com, MBA Finance, CA Inter, CMA Inter, or another relevant accounting qualification.
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Own the process: Do not wait for the client to identify backlog, errors, aging, or missed actions.
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Think before escalating: Use the information, documentation, and accounting knowledge available to you. Ask the client only when a decision genuinely requires client authority or missing business context.
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Bring a recommendation: When an exception must be escalated, explain what you found and what you believe should happen next.
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Communicate early: Surface risks before they affect deadlines, payments, reporting, or the client experience.
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Protect accuracy: Speed does not replace control. Review your work and follow required validation steps.
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Act professionally: Every email, meeting, tracker, and deliverable should reinforce that ARDEM is dependable and in control.
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Location: India; candidates based in or able to reliably work from a Tier 1 city are preferred.
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Shift: Permanent IST night shift aligned with US business hours. Exact hours depend on the assigned client.
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Work arrangement: Remote or hybrid, depending on ARDEM requirements and the assigned engagement.
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Secure environment: Work is performed through an ARDEM-managed secure virtual workspace.
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Equipment: A reliable personal laptop that meets ARDEM technical requirements, stable high-speed internet, power backup, and a quiet professional workspace are required.
The exact transaction volume, ERP, AP platform, industry requirements, approval workflow, and payment-related responsibilities vary by client engagement. Depending on the assignment, the analyst may prepare payment batches, support payment scheduling, or complete other payment-processing activities. Final payment authorization and release controls will be communicated for each client scope.
Candidates should expect a structured selection process that may include an HR screening, accounting and AP knowledge assessment, practical case exercise, written communication exercise, and technical interview. Résumé claims and software familiarity alone will not determine selection.
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Employment type: Full-time, individual contributor
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Experience: 4+ years
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Shift: IST night shift / US business-hour coverage
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Start date: Immediate and near-term joiners preferred; strong candidates with a reasonable notice period may be considered
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Compensation: Based on experience, demonstrated capability, and ARDEM compensation band
This role is suited to an experienced AP professional who wants responsibility for an operating process and direct client interaction. It is not suited to someone who requires continuous task-by-task direction, routinely passes basic accounting questions to the client, or is uncomfortable making reasoned decisions within documented controls.
