Rishra Kolkata West Bengal Office coordinator Jobs – 93 Open Jobs Today

Customer Care Associate
Kolkata Ventures —Ballygunge, Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
Executive Assistant to Managing Director
Acecorp Power Ventures India LLP —Kolkata, West Bengal
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Event Coordinator
Papillon —Kolkata, West Bengal
- ₹10,000 - ₹15,000 a month
- Email
- Microsoft Powerpoint
- Microsoft Excel
- English
- Commuter assistance
- Cell phone reimbursement
Quick apply
3d
Marketing & Sales Coordinator
Imperial Fragrances & Flavours Pvt Ltd —Dhulagori, Howrah, West Bengal
- ₹11,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Paid time off
Quick apply
9d
Sales Co-ordinator
RASPL Industries Pvt Ltd —B B D Bagh, Kolkata, West Bengal
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
13d
Events Hospitality & RSVP Coordinator
Goodshine Concept Creation Pvt Ltd —Park Circus, Kolkata, West Bengal
- ₹15,000 - ₹20,000 a month
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
3d
Executive Assistant
A One Advisory —Kolkata, West Bengal
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Business Coordinator
Somnetics —Kolkata, West Bengal
- Urgently hiring
- B.Sc
- English
- Microsoft Office
Sales Coordinator
Zevon Hire —B B D Bagh, Kolkata, West Bengal
- ₹12,000 - ₹15,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Cell phone reimbursement
Quick apply
Sales Coordinator
Chemtex Speciality Limited —Kolkata, West Bengal
- ₹2,40,000 a year
- Full-time
- ERP systems
- English
- Microsoft Office
- Paid time off
Service Engineer
INTERMEDICS HEALTHCARE LLP —Kolkata, West Bengal
- ₹18,000 - ₹35,000 a month
- Email
- Bachelor's degree
- In-person
- Electrical Engineering
Quick apply
Lady part time (daily office ) office Assistant
integral Vyapar P ltd —Bhawanipore, Kolkata, West Bengal
- ₹5,000 - ₹6,000 a month
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
Quick apply
6d
Placement Executive
Economical Research & Management —Kolkata, West Bengal
- Social media management
- Customer service
- English
Commercial Kitchen Equipment Technician / Service Engineer
Client of Learning Mudra —Kolkata, West Bengal
- ₹30,000 - ₹40,000 a month
- Full-time
- Electrical experience
- Bachelor's degree
- HVAC
- Commuter assistance
- Health insurance
Quick apply
7d
Placement Coordinator
Moople Institute of Animation & Design —Topsia, Kolkata, West Bengal
- ₹12,000 - ₹15,000 a month
- Full-time
- English
- Recruiting
- In-person
- Health insurance
Quick apply
Lady Liaison Assist. in a travel agency
Skysketch India holidays —Kolkata, West Bengal
- ₹12,000 - ₹13,500 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Up to 50% travel
Quick apply
Biology Teacher_SALTLAKE
IEM PUBLIC SCHOOL —Salt Lake, Kolkata, West Bengal
- ₹20,000 - ₹35,000 a month
- Full-time
- English
- Microsoft Office
- Master's degree
- Food provided
Quick apply
Stenography Trainer for Burdwan & Behala
George Telegraph Training Institute —Behala, Kolkata, West Bengal
- ₹9,433.60 - ₹20,000.00 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Academic Counsellor
Edu - tech plus classes —Beadon Street, Kolkata, West Bengal
- ₹7,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Recruiting
Quick apply
Sales Co-Ordinator
Delmarchio Eyewear —Howrah, West Bengal
- Sales
- English
- Microsoft Office

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Customer Care Associate

Kolkata Ventures
Ballygunge, Kolkata, West Bengal

Quick apply

Job details

Full-time
₹20,000 - ₹25,000 a month

Benefits

Provident Fund

Qualifications

Sales
Customer service
Upselling
International voice process
English
Customer support
Outbound voice
Communication skills

Full job description

Job Description: Customer Service Associate / Customer Service Coordinator

Company: KVARYS International Private Limited

Location: Ballygunge Place, Kolkata

Employment Type: Full-Time

Overview:

The Customer Service Coordinator / Associate will be responsible for managing customer communications across phone, WhatsApp, and social media channels. The role demands strong communication skills, patience, and a customer-centric attitude to ensure every client receives prompt and professional service.

Key Responsibilities:

Attend customer calls on the official company phone and provide courteous, efficient assistance.

Listen patiently to customer queries and address them with professionalism and empathy.

Manage dissatisfied customers tactfully, de-escalating issues and ensuring a positive service recovery.

Assist customers in placing orders and navigating the company’s mobile application.

Coordinate with the sales team to investigate issues and provide timely, satisfactory resolutions.

Monitor and promptly respond to customer queries received via WhatsApp and the company’s official social media handles.

Ensure all customer queries are acknowledged and resolved in a timely manner — no inquiry should go unanswered.

Maintain a structured tracker recording customer details, issues raised, and resolutions provided.

Contact customers providing 4-star or below reviews, understand their concerns, offer resolutions, and encourage them to revise their feedback to a 5-star rating.

Proactively identify and manage escalations from dissatisfied or high-risk customers, taking ownership to resolve concerns effectively and prevent customer churn or loss of business.

Assess the severity of customer complaints and escalate critical issues to the appropriate internal teams while ensuring continuous follow-up until closure.

Build trust with disgruntled customers through empathetic communication, offering suitable solutions, compensations, or service recovery actions to retain long-term relationships.

Initiate outbound calls to newly registered customers who have downloaded the company’s mobile application, guiding them through the platform features and service offerings.

Drive conversion of new users into paying customers by promoting ongoing offers, discounts, and service benefits, with a focus on increasing bookings for massage therapy services.

Identify upselling and cross-selling opportunities during customer interactions, aligning recommendations with customer needs to enhance overall revenue generation.

Qualifications & Skills:

Excellent verbal and written communication skills.

Strong problem-solving and conflict-resolution abilities.

Proficiency in handling customer communication tools (calls, WhatsApp, CRM, and social media).

Patience, empathy, and a positive attitude towards customer service.

Prior experience in a customer support (including escalation management), client relations or customer success role preferred.

Timing:

11:30 am to 8:30 pm (One Rotational Weekly Off)

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Application Question(s):

This post is only open for the applicants from Kolkata and not for outstation candidates. Kindly confirm if you are a resident of Kolkata.
This is a Work from Office position. Are you comfortable travelling to Ballygunge in South Kolkata for the job?
This role requires strong communication skills in English. Are you comfortable communicating effectively in spoken English?
How many years of prior experience do you have in customer support? Please don't apply if you are a fresher or have experience of less than 3 years.

Work Location: In person

Quick apply

Refine Your Search

office coordinator jobs in rishra kolkata west bengal

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