Punjab Operations coordinator Jobs – 103 Open Jobs Today

Client Success & IT Operations Executive (MSP)
ITech_Serv —Mohali, Punjab
- ₹20,000 - ₹40,000 a month
- Full-time
- Customer service
- English
- Windows
- Health insurance
- Paid time off
Quick apply
19h
Tele Caller Executive
Mech Choice Tools —Jalandhar, Punjab
- ₹15,000 - ₹20,000 a month
- Full-time
- Project management
- Bachelor's degree
- Organisational skills
Quick apply
Bakery Chef
Rana Cooking School —Ludhiana, Punjab
- ₹20,000 - ₹25,000 a month
- Weekend availability
- In-person
- Diploma
- Leadership
Quick apply
14d
Patient Coordinator
Maxxmann Communications —Sahibzada Ajit Singh Nagar, Mohali, Punjab
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Bachelor's degree
- Front desk
Quick apply
Accounts Coordinator
Sukhmani Diagnocare —Bathinda, Punjab
- ₹9,554.03 - ₹25,000.00 a month
- Full-time
- Microsoft Excel
- Finance
- Bachelor's degree
Quick apply
Office Coordinator
Countryside Express Logistics Pvt. Ltd —Mohali, Punjab
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
6d
Teaching Assistant (Barnala)
Global child wellness —Barnala, Punjab
- ₹10,000 - ₹12,000 a month
- Call employer
- English
- Master's degree
- Classroom experience
Quick apply
Teaching Assistant (MOGA)
Global child wellness —Moga, Punjab
- ₹10,000 - ₹12,000 a month
- Full-time
- English
- Master's degree
- Classroom experience
Quick apply
Operation Coordinator – Punjab
SankalpTaru —Punjab
TMSS Coordinator
Tenneco —Patiala, Punjab
- Programmable logic controllers
- Electrical experience
Junior operations
SKYSUN —Mohali, Punjab
- ₹10,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Project management
Quick apply
Talent Acquisition Lead
CS Soft Solutions (I) Pvt. Ltd. —Mohali, Punjab
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Databases
- Recruiting
- Agile
- Health insurance
- Paid time off
Quick apply
4d
Dispatcher
Beyond Outsourcing Private Limited —Mohali, Punjab
- Full-time
- Analysis skills
- In-person
- Training & development
- Health insurance
- Paid time off
Quick apply
3d
Beautician
Muniya Foundation —Patiala, Punjab
- ₹12,000 - ₹18,000 a month
- Part-time
- Classroom experience
- In-person
- Diploma
- Flexible schedule
- Paid sick time
Quick apply
1d
Junior Operations Specialist – Customer Coordination & Operations Support
JobOppor —Mohali, Punjab
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Project management
Quick apply
22h
SOC Analyst
Knack Consulting Services Pvt Ltd —Mohali, Punjab
- Computer networking
- Communication skills
Quick apply
Staff Nurse
Motherhood Hospital —Mohali, Punjab
- ₹16,000 - ₹25,000 a month
- Full-time
- Nursing
- Bachelor's degree
- Patient care
- Health insurance
Quick apply
10d

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Client Success & IT Operations Executive (MSP)

ITech_Serv
Mohali, Punjab

Quick apply

Job details

Full-time
₹20,000 - ₹40,000 a month
19 hours ago

Benefits

Health insurance
Paid time off

Qualifications

ConnectWise
Desktop support
Customer service
English
Windows
Technical support
Microsoft Office
Windows Remote Desktop
Computer networking
Communication skills

Full job description

Client Success & IT Operations Executive (MSP)

Location

Onsite: Mohali - UK Process

Salary: As per company policy

Role Overview

We are looking for a highly organized and customer-focused Client Success & IT Operations Executive to join our Managed Service Provider (MSP) team.

This is not only a hands-on engineering role. Instead, you will act as the operational link between our customers, IT engineers, vendors, and internal teams, ensuring that support requests, projects, hardware logistics, and customer communications are managed efficiently from start to finish.

The ideal candidate understands MSP operations, has a good technical foundation, enjoys coordinating people and processes, and takes ownership to ensure nothing falls through the cracks.

Key Responsibilities

Service Operations

Monitor and manage incoming IT support tickets.
Prioritise work based on SLAs, business impact, and customer commitments.
Coordinate with IT engineers to ensure timely resolution of support requests.
Track ticket progress and proactively follow up on outstanding actions.
Escalate issues where appropriate while maintaining ownership.

Customer Success

Act as a primary point of coordination for customer communications.
Provide regular status updates and manage customer expectations.
Ensure a positive and professional customer experience.
Participate in customer meetings when required.
Support customer onboarding and offboarding activities.

Hardware & Asset Management

Coordinate procurement, configuration, shipping, repairs, replacements, and recycling of IT equipment.
Track hardware orders and delivery schedules.
Maintain accurate asset inventories and lifecycle records.
Assist customers in selecting appropriate hardware based on business requirements.

Operational Coordination

Coordinate activities between customers, engineers, vendors, and logistics partners.
Maintain documentation and ensure operational processes are followed consistently.
Support project coordination and implementation activities.
Ensure tasks are completed within agreed timelines.

Documentation & Reporting

Maintain accurate client documentation.
Update configuration records and asset information.
Generate operational reports and dashboards.
Track SLAs, ticket ageing, and outstanding actions.
Assist in process improvements and operational reporting.

Required Skills

Minimum 3+ years working in a Managed Service Provider (MSP) environment.
Strong understanding of Microsoft 365 and Windows environments.
Good knowledge of networking fundamentals.
Experience using PSA and RMM platforms.
Excellent written and spoken English.
Strong organizational and multitasking skills.
Ability to prioritize effectively in a fast-paced environment.
Excellent customer service and communication skills.
Strong attention to detail and follow-through.

Preferred Experience

Experience with:

Autotask PSA
ConnectWise Automate
Kaseya

Key Competencies

Customer-first mindset.
Strong ownership and accountability.
Calm under pressure.
Excellent problem-solving abilities.
Process-oriented with high attention to detail.
Ability to coordinate multiple priorities simultaneously.
Collaborative team player.
Positive attitude and willingness to learn.

Success Measures

The successful candidate will:

Ensure customers receive timely and accurate communication.
Keep ticket queues organized and within SLA.
Coordinate engineers effectively to deliver outstanding service.
Ensure hardware logistics are completed accurately and on time.
Maintain accurate documentation and asset records.
Support smooth onboarding and offboarding processes.
Build trusted relationships with customers and internal teams.
Contribute to continuous improvement of operational processes.

Career Growth

This role provides an excellent pathway into:

Client Success Manager
Service Delivery Manager
Operations Manager
vCIO Coordinator
Project Manager
MSP Operations Lead

The ideal candidate enjoys creating structure, coordinating teams, improving customer experience, and helping technology operations run efficiently while developing a long-term career within an MSP.

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

Health insurance
Paid time off

Work Location: In person

Quick apply

Refine Your Search

operations coordinator jobs in punjab

Client Success & IT Operations Executive (MSP)

Tele Caller Executive

Bakery Chef

Patient Coordinator

Accounts Coordinator

Office Coordinator

Teaching Assistant (Barnala)

Teaching Assistant (MOGA)

Operation Coordinator – Punjab

TMSS Coordinator

Junior operations

Talent Acquisition Lead

Dispatcher

Beautician

Junior Operations Specialist – Customer Coordination & Operations Support

SOC Analyst

Staff Nurse

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