Kolathur Chennai Tamil Nadu Client service agent Jobs – 148 Open Jobs Today

Solution Architect I - Enterprise Solutions
UST —Chennai, Tamil Nadu
- Azure
- APIs
- AI
Quick apply
ServiceNow Senior AI Developer
InfoBeans —Chennai, Tamil Nadu
- Azure
- Customer service
- DevOps
Principal Engineer - GBS IND
Bank of America —Chennai, Tamil Nadu
- Full-time
- Microsoft Access
- Azure
- Presentation skills
IND-Oracle OTM Functional Consultant
NexInfo —Chennai, Tamil Nadu
- Full-time
- Oracle
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Snowflake DBT Architect
InfoCepts —Chennai, Tamil Nadu
- Azure
- Computer Science
- Master's degree
Agentic Al Architect (Domain Specialist)
iOPEX Technologies —Chennai, Tamil Nadu
- Azure
- Oracle
- Salesforce
Engineering Manager
SquareShift Technologies —Chennai, Tamil Nadu
- Full-time
- Management
- AI
- Communication skills
Senior DevOps Engineer
Finzly —Chennai, Tamil Nadu
- Full-time
- Oracle
- Computer Science
- DevOps
Software Engineering Manager
Gen Digital Inc. —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Azure
- Computer Science
- B.Sc
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Export Marketing
Saaki Argus & Averil Consulting —Chennai, Tamil Nadu
- Master's degree
- Bachelor's degree
- Business Administration
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AI Engineer
UST —Chennai, Tamil Nadu
- Computer Science
- DevOps
- Master's degree
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Python Developer Assistant Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Azure
- Oracle
- PMP
Fire (FPS/FDAS) Design Engineer
Udaya Technologies Pvt Ltd —Chennai, Tamil Nadu
- ₹25,000 - ₹75,000 a month
- Urgently hiring
- AutoCAD
- System design
- Bachelor's degree
Quick apply
Senior Quality Architect
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Java
- JavaScript
- Scripting
- Health insurance
- Paid time off
5d
Gen AI Developer/ Senior Developer
Orion Innovation —Chennai, Tamil Nadu
- Master's degree
- Databases
- APIs
Senior AI Architect
Indium Software —Chennai, Tamil Nadu
- Azure
- Computer Science
- Master's degree
13d
Senior Platform Engineer
Komodo Health —Chennai, Tamil Nadu
- Rotational shift
- Remote
- Master's degree
- Databases
- AWS
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Senior Platform Engineer/SRE
RCG Global Services —Chennai, Tamil Nadu
- DevOps
- Databases
- AWS
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6d
Technology Architect
Accenture —Chennai, Tamil Nadu
- Full-time
- Management
- Salesforce
- AWS
Large Language Model Architect
Accenture —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
4d

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Solution Architect I - Enterprise Solutions

UST -
Chennai, Tamil Nadu

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Job details

Qualifications

Power BI
Azure
Enterprise Software
Microsoft Dynamics 365
APIs
Solution architecture
AI
Pre-sales

Full job description

Role description

Job Title: Microsoft Dynamics 365 CRM Solution Architect

Experience: 15+ Years

Role Summary

We are seeking an experienced Dynamics 365 CRM Solution Architect to lead solution design, architecture, and governance for Dynamics 365 Customer Engagement (CE) implementations. The role involves driving technical excellence across CRM solutions, supporting presales initiatives, and contributing to practice innovation through accelerators and AI-driven capabilities.

Key Responsibilities

Define solution architecture across Dynamics 365 CE modules: Sales, Customer Service, Marketing, Field Service, and Customer Insights.
Translate business requirements into scalable functional and technical solutions, prioritizing standard capabilities over customizations.
Lead fit-gap analysis, design workshops, architecture reviews, and proof-of-concepts.
Design Dataverse architecture, security models, workflows, business processes, and user experiences.
Architect integrations with enterprise systems using Azure services, APIs, and middleware.
Drive adoption of Power Platform (Power Apps, Power Automate, Power BI) to extend CRM capabilities.
Provide technical consultation for active projects and ensure alignment with Microsoft best practices.
Support presales activities, solutioning, estimations, and RFP/RFI responses.
Contribute to practice IPs, accelerators, and AI/Copilot-based CRM demos.
Stay current with Microsoft Dynamics 365 CE roadmap, releases, and licensing models.

Required Skills

10+ years of CRM/Enterprise Application experience with 4+ years in Dynamics 365 CE.
Strong expertise in D365 CE, Power Platform, and Dataverse.
Experience with plugin development, custom workflows, integrations, and CRM customizations.
Knowledge of Dynamics 365 Portals, Virtual Agents, and AI-enabled CRM solutions.
Experience with Azure services, Azure AD/ADFS, OAuth, and application lifecycle management.
Strong stakeholder management, consulting, and solution architecture skills.

Preferred

Microsoft Dynamics 365 and/or Power Platform Solution Architect Certifications.
Experience in presales, enterprise transformations, and AI-driven CRM solutions.

Skills

solution architecture,data management,dynamics 365 ce,software architecture,

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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Refine Your Search

client service agent jobs in kolathur chennai tamil nadu

Solution Architect I - Enterprise Solutions

ServiceNow Senior AI Developer

Principal Engineer - GBS IND

IND-Oracle OTM Functional Consultant

Snowflake DBT Architect

Agentic Al Architect (Domain Specialist)

Engineering Manager

Senior DevOps Engineer

Software Engineering Manager

Export Marketing

AI Engineer

Python Developer Assistant Vice President

Fire (FPS/FDAS) Design Engineer

Senior Quality Architect

Gen AI Developer/ Senior Developer

Senior AI Architect

Senior Platform Engineer

Senior Platform Engineer/SRE

Technology Architect

Large Language Model Architect

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