Wadgaon Budruk Pune Maharashtra Desktop support technician Jobs – 137 Open Jobs Today

Technical Support & Service Manager - ESS / BESS
Mahindra & Mahindra Ltd —Pune, Maharashtra
- Customer service
- Electrical experience
- Bachelor's degree
1d
Senior IT Support Engineer
ComUnus Technologies Pvt Ltd —Pune, Maharashtra
- Up to ₹5,00,000 a year
- Full-time
- Software troubleshooting
- Windows
- In-person
Quick apply
12d
Sr Technical Support Consultant
Altera Digital Health Inc. —Pune, Maharashtra
- Weekend availability
- Nursing
- Computer Science
- Software troubleshooting
13d
Technical Support Engineer
Fronius —Pune, Maharashtra
- Online application
- English
- Electrical experience
Director, Technical Support
Qualys —Pune, Maharashtra
- Full-time
- Computer Science
- B.Sc
- Master's degree
Technical support engineer
MINITEK SYSTEMS INDIA PVT LTD —Pune, Maharashtra
- Windows
- Computer networking
Quick apply
Technical Support Executive
Sancuro Infotech —Pune, Maharashtra
- Master's degree
- Bachelor's degree
- Business Administration
Sr Technical Support Consultant
Harris Computer Systems —Pune, Maharashtra
- Weekend availability
- Nursing
- Computer Science
- Software troubleshooting
14d
Technical Support Executive
Syscraft Technologies LLP —Pune, Maharashtra
- ₹1,50,000 - ₹2,00,000 a year
- Full-time
- Azure
- English
- Windows
- Cell phone reimbursement
Quick apply
System, infra & Network Administrator
WAi Technologies —Pune, Maharashtra
- Day shift
- Azure
- DevOps
- English
- Paid holidays
Expert Technical Support Engineer
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Azure
- Software troubleshooting
- Windows
22h
Technical Support Engineer - Netsuite (L3)
Blueflame Labs —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Customer service
Quick apply
10d
IT Systems Administrator
Synextic Global Business Solution —Pune, Maharashtra
- Software troubleshooting
- Windows
- Linux
- Flexible schedule
IT Support Specialist
Ugaoo Agritech Pvt Ltd —Pune, Maharashtra
- Microsoft Excel
- Software troubleshooting
- Bachelor's degree
Quick apply
System administrator
Toshvi Computer Services —Pune, Maharashtra
- Microsoft Outlook
- B.Sc
- Windows
Senior Linux / Unix Systems Administrator (L2/L3)
Emergys —Pune, Maharashtra
- Microsoft Access
- Software troubleshooting
- Customer service
6d
Technical Support Engineer I
Aspen Technology —Pune, Maharashtra
- Full-time
- Engineering
- English
- Master's degree
Technical Support
Max Secure Software —Pune, Maharashtra
- Windows
- Master's degree
- Bachelor's degree
Sr. Technical Support Engineer
Aspen Technology —Pune, Maharashtra
- Master's degree
- Bachelor's degree
- Travel
Administrator III - System & Applications Administration
Cencora —Pune, Maharashtra
- Weekend availability
- Oracle
- Computer Science
- Salesforce

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Technical Support & Service Manager - ESS / BESS

Mahindra & Mahindra Ltd -
Pune, Maharashtra

Apply Now

Job details

1 day ago

Qualifications

BSEE
Customer service
Electronics Engineering
Technical support
Electrical experience
Bachelor's degree
Electrical Engineering

Full job description

Responsibilities & Key Deliverables

Technical Support & Service Manager – ESS / BESS

The Technical Support & Service Manager – ESS/BESS is responsible for leading technical support, service strategy, lifecycle management, and field service operations for Energy Storage Systems (ESS) and Battery Energy Storage Systems (BESS). The role serves as a key interface between Sales, Business Development, Engineering, Supply Chain, Finance, and Service Partners to ensure reliable product performance, customer satisfaction, operational excellence, and long-term business sustainability.

Sales & Pre-Sales Technical Support

Provide technical support to sales activities by participating in customer discussions, technical audits, and site assessments. Evaluate ESS/BESS application suitability across diverse customer segments, support risk assessment related to performance and service commitments, recommend SLA and AMC frameworks, spare parts strategies, and mitigation plans, while enabling sales teams through technical training on product capabilities, limitations, performance expectations, and operational best practices.

Business Development & New Market Support

Evaluate new ESS/BESS applications and market opportunities from a serviceability perspective, define service readiness requirements, identify capability gaps, support pilot projects, provide lifecycle cost (TCO) inputs, and translate field learnings into scalable service strategies and processes.

Product Engineering, Sourcing & R&D Collaboration

Collaborate with Engineering, R&D, and Sourcing teams by providing field performance insights, failure analysis, and service feedback; support component validation, supplier evaluations, spare parts planning, warranty alignment, and product compliance and certification activities.

Supply Chain, Logistics & Spare Parts Management

Lead spare parts planning, inventory optimization, demand forecasting, logistics coordination, vendor issue resolution, and reverse logistics while ensuring compliance with storage, handling, and transportation requirements for lithium-ion batteries and ESS products.

Finance & Commercial Support

Support service costing, AMC/LTSA proposals, warranty forecasting, operational cost control, claim settlements, audit-ready documentation, and financial planning related to service infrastructure, tools, and training.

Service Partner & Channel Management

Manage and develop service partner networks through onboarding, training, certification, performance monitoring, and technical support, while ensuring adherence to service standards, safety, quality, escalation processes, and customer service KPIs.

Experience

Education and Experience

Bachelor's Degree in Electrical Engineering, Electronics Engineering, Power Engineering, Energy Engineering, or a related discipline.
8–10 years of relevant experience in Energy Storage Systems (ESS), Battery Energy Storage Systems (BESS), Solar EPC, Power Electronics, UPS, Telecom Power, Renewable Energy, or Industrial Power Systems

Industry Preferred
Qualifications

Education and Experience

Bachelor's Degree in Electrical Engineering, Electronics Engineering, Power Engineering, Energy Engineering, or a related discipline.
8–10 years of relevant experience in Energy Storage Systems (ESS), Battery Energy Storage Systems (BESS), Solar EPC, Power Electronics, UPS, Telecom Power, Renewable Energy, or Industrial Power Systems
General Requirements
Our commitment to Diversity, Equity, and Inclusion

Job Segment: Electrical Engineering, Electronics Engineer, Field Service, Electrical, Engineer, Engineering, Manufacturing

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Refine Your Search

desktop support technician jobs in wadgaon budruk pune maharashtra

Technical Support & Service Manager - ESS / BESS

Senior IT Support Engineer

Sr Technical Support Consultant

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Director, Technical Support

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Sr Technical Support Consultant

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Expert Technical Support Engineer

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IT Systems Administrator

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System administrator

Senior Linux / Unix Systems Administrator (L2/L3)

Technical Support Engineer I

Technical Support

Sr. Technical Support Engineer

Administrator III - System & Applications Administration

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