Nagpur City H.o Nagpur Maharashtra Customer service Jobs – 122 Open Jobs Today

Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Nagpur, Maharashtra
- Customer service
- Analysis skills
- Presentation skills
4h
Counter Sales Executive
DBC Ventures Pvt.Ltd —Nagpur, Maharashtra
- From ₹12,759 a month
- Full-time
- Sales
- 12th Pass
- Cashiering
Quick apply
Receptionist
Ambika Farms —Nagpur, Maharashtra
- ₹10,000 - ₹12,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
E-Commerce Executive
Splashjet Print Technologies —Hingna, Nagpur, Maharashtra
- ₹25,000 - ₹45,000 a month
- Full-time
- In-person
- Analytics
Quick apply
Business Head – Service (Wash & Care)
HOORA TECHNOLOGIES PRIVATE LIMITED —Nagpur, Maharashtra
- CRM software
- Sales
- Leadership
Quick apply
Senior Branch Service Manager - Direct Sales
HDFC Life —Nagpur, Maharashtra
- ₹4,00,000 a year
- Sales
- Communication skills
Administrator - Citrix Virtual Desktops Essentials
HCLTech —Nagpur, Maharashtra
- Remote
13d
Administrator (Support & Operations)
HCLTech —Nagpur, Maharashtra
Receptionist, telecaller
Shivtirth best water park —Nagpur, Maharashtra
- ₹8,000 - ₹10,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Admin & Sales
UniSoft Technologies, Dharampeth —Dharampeth, Nagpur, Maharashtra
- ₹10,000 - ₹15,000 a month
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
- Flexible schedule
Quick apply
Customer Service
Home First India —Nagpur, Maharashtra
- Master's degree
- Bachelor's degree
Receptionist
SKESIGN ARCHITECTURAL DESIGN STUDIO —Nagpur, Maharashtra
- ₹5,000 - ₹10,000 a month
- Full-time
- Customer service
- English
- In-person
- Cell phone reimbursement
- Paid sick time
Quick apply
SeniorAdministrator - Access/Rights Management Tool, Microsoft Windows
HCLTech —Nagpur, Maharashtra
- Azure
- Windows
- Communication skills
Front desk executive
3s infotech —Nagpur, Maharashtra
- ₹10,000 - ₹11,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Health insurance
Quick apply
Business Development Manager – B2B SaaS
KC Overseas Education —Nagpur, Maharashtra
- Full-time
- Sales
- ERP systems
- Bachelor's degree
Quick apply
7d
Sales Executive - Hotel Industry
Orange Farm Stay —Nagpur, Maharashtra
- ₹30,000 - ₹35,000 a month
- Full-time
- In-person
Quick apply
10d
Area Sales Manager (ASM)
M/s PRABAL MOTORS PRIVATE LIMITED —Nagpur, Maharashtra
- Full-time
- Sales
- Microsoft Office
- Master's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Sales Executive – iNSPiRE
NGRT Systems —Nagpur, Maharashtra
- Full-time
- Sales
- Bachelor's degree
- Communication skills
Retail Sales Officer
Provincial Lifestyle Retail Services —Nagpur, Maharashtra
- ₹12,000 - ₹18,000 a month
- Full-time
- In-person
- Health insurance
Quick apply
SME - Vmware vSphere & vCenter,VMware vSAN
HCLTech —Nagpur, Maharashtra
- Analysis skills
- Mentoring
- Communication skills
5d

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Senior Administrator - Desk Side Services, AMT Asset Management Software

HCLTech -
Nagpur, Maharashtra

Apply Now

Job details

4 hours ago

Qualifications

SCCM
Vendor management
Customer service
Procurement
Software deployment
Cost control
Analysis skills
Presentation skills
Computer networking
Relationship management
ServiceNow
Customer support
Communication skills

Full job description

Nagpur, Maharashtra
Job Summary

We are looking for a multi-skilled Asset Management Analyst who can effectively oversee Asset Management Deliverables and also work with EUC Function on a very large scale for global clients of HCL. Asset Management Services We are looking for a multi-skilled Asset Management Analyst who can effectively oversee Asset Management Deliverables and also work with EUC Function on a very large scale for global clients of HCL. Primary responsibilities are: Asset Management/Stock Management /Procurement Asset provisioning and Tracking like Computer Assets/Mobile/Virtual Desktop/Workstations Oversee the Other EUC Activities as applicable (Application Packaging, OS Build, Software Distribution) Customer Relationship Management SLA/OLA Management for all Asset Management Deliverables and its reporting Regular reviews with Customer and internal teams/vendors as applicable Work with other members of the global management team in Desktop Support and Service Desk to enhance the delivery globally. Extensive knowledge on ITSM Tool Set (ServiceNow) Demand and Forecast analysis and understanding key Business needs/suggestions Reporting and MIS OEM Vendor Relationship Management Skills, Experience and Qualification Required Business Skills: Understanding of EUC and Desk Side Support / FSO Management Ability to work in a Matrix managed environment Ability to interact with customers so as to ensure that the service is polite, efficient and responsive To work through issues analytically to a successful conclusion Ability to communicate at different levels within the organization, including Key Business Stakeholders and Director Level Clients/pre-sale activities/solutions/etc Ability to understand best practices internally/externally on EUC related activities. Understanding of Financials, including cost control, project revenue/costs, Billing, vendor invoice processing, etc Personal Skills Strong customer service skills Must be detail oriented and self-motivating Strong Written and Verbal Communication Skills at senior level, Relationship Management – internal and external customers, Flexibility, Presentation Skills and Team Skills Flexibility with respect to time – client deliverables need to be met with a Can do attitude Excellent problem solving / quantitative/ analytical skills Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels Must be detail oriented and self-motivating Ability to motivate people and teams, Ability to write business cases and justification documents, Ability to manage multiple work streams Assess data accuracy and reasonableness and follow-up directly with clients appropriately to achieve necessary understanding and to resolve the Licensing anomalies Ensure quality and timely delivery of customer requirements Ownership and Drive, Ability to make difficult decisions, Multi –Tasking, Ability to Prioritise, Working Under Pressure, Impartial Working on behalf of Clients Technical Skills: Understanding End User IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphones and industry wide OS and applications Detailed understanding of IT Infrastructure in a Corporate Environment – Server/Network/Database Experience to Managing the entire Life Cycle Management operations of all IT Assets Capable of developing AM process different activities Capable developing New joiner and Leaver process as per the Client needs Experience to Managing the entire Life Cycle Management operations of all IT Assets Demand and Forecast analysis and understanding key Business needs/suggestions A

Key Responsibilities

Asset Management/Stock Management /Procurement Asset provisioning and Tracking like Computer Assets/Mobile/Virtual Desktop/Workstations Oversee the Other EUC Activities as applicable (Application Packaging, OS Build, Software Distribution) Customer Relationship Management SLA/OLA Management for all Asset Management Deliverables and its reporting Regular reviews with Customer and internal teams/vendors as applicable Work with other members of the global management team in Desktop Support and Service Desk to enhance the delivery globally. Extensive knowledge on ITSM Tool Set (ServiceNow) Demand and Forecast analysis and understanding key Business needs/suggestions Reporting and MIS Oversee Projects OEM Vendor Relationship Management

Skill Requirements

Understanding of EUC and Desk Side Support / FSO Management Ability to work in a Matrix managed environment Ability to interact with customers so as to ensure that the service is polite, efficient and responsive To work through issues analytically to a successful conclusion Ability to communicate at different levels within the organization, including Key Business Stakeholders and Director Level Clients/pre-sale activities/solutions/etc Ability to understand best practices internally/externally on EUC related activities. Understanding of Financials, including cost control, project revenue/costs, Billing, vendor invoice processing, etc

Other Requirements

Understanding End User IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphones and industry wide OS and applications Detailed understanding of IT Infrastructure in a Corporate Environment – Server/Network/Database Experience to Managing the entire Life Cycle Management operations of all IT Assets Capable of developing AM process different activities Capable developing New joiner and Leaver process as per the Client needs Experience to Managing the entire Life Cycle Management operations of all IT Assets Demand and Forecast analysis and understanding key Business needs/suggestions Asset Inventory/ITSM Tool/AMDB Implementation/Inventory report Asset Procurement Process/ Budget Tracking/ Asset Delivery Tracking/Provision process/Asset Audit/Periodic Reporting Tracking and Remediation of Missing Assets and its reconciliation Blanco/Degaussing along with Disposal process Working knowledge with Value Added Reseller (VAR) Accessories or Peripherals procurement and deployment process Experience with SCCM Work with other members of the global management team in Desktop Support and Service Desk to enhance the delivery globally.

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Refine Your Search

customer service jobs in nagpur city h.o nagpur maharashtra

Senior Administrator - Desk Side Services, AMT Asset Management Software

Counter Sales Executive

Receptionist

E-Commerce Executive

Business Head – Service (Wash & Care)

Senior Branch Service Manager - Direct Sales

Administrator - Citrix Virtual Desktops Essentials

Administrator (Support & Operations)

Receptionist, telecaller

Admin & Sales

Customer Service

Receptionist

SeniorAdministrator - Access/Rights Management Tool, Microsoft Windows

Front desk executive

Business Development Manager – B2B SaaS

Sales Executive - Hotel Industry

Area Sales Manager (ASM)

Sales Executive – iNSPiRE

Retail Sales Officer

SME - Vmware vSphere & vCenter,VMware vSAN

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