Gurugram Haryana Business coordinator Jobs – 154 Open Jobs Today

Sr. Implementation Consultant - CCAAS (AMER shift)
Sprinklr —Gurugram, Haryana
- Full-time
- Salesforce
- English
- JavaScript
- Paid time off
Executive
Harbour Edutech Pvt Ltd —Dwarka, Delhi, Delhi
- ₹20,000 - ₹50,000 a month
- Full-time
- CRM software
- Microsoft Excel
- English
- Cell phone reimbursement
Quick apply
HR & Administration Coordinator
Kwatra Computational Cancer Institute and Research Centre —Paschim Vihar, Delhi, Delhi
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Project management
Quick apply
BDE (Business Development Executive)
Wonder Products —New Delhi District, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Sales
- Business development
- Project management
Quick apply
Sales Coordinator
Hybon Elevators & Esclators Pvt. Ltd. —Vikaspuri, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Sales Cordinator
Sunrise Computers India Pvt. Ltd. —Nehru Place, Delhi, Delhi
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Cell phone reimbursement
Quick apply
10d
Senior Lead Software Engineer
Sprinklr —Gurugram, Haryana
- Full-time
- Azure
- Computer Science
- Java
- Paid time off
13d
L&D Manager
Stashfin —Gurugram, Haryana
- Full-time
- Human resources
- In-person
- Communication skills
Quick apply
14d
Service Coordinator
Ensavior Technologies private limited —Dwarka, Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Online application
- Salesforce
- Math
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
9d
Data Cleansing Coordinator - S4E Program
Siemens Energy —Gurugram, Haryana
- Full-time
- English
- Project management
- Communication skills
- Health insurance
- Food provided
19h
Sales Co-ordinator
BMI cables —Bhikaji Cama Place, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Sales
- Bachelor's degree
- Health insurance
Quick apply
8d
Technical Director - MEP (Buildings & places)
AECOM —Gurugram, Haryana
- Full-time
- Hybrid work
- Master's degree
- HVAC
- Leadership
- Health insurance
- Paid time off
E-Commerce Product Content Coordinator (Data Focused)
Sunpan —Shahpur Jat, Delhi, Delhi
- Urgently hiring
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d
Manager – Strategy & Execution
Medhavi —Gurugram, Haryana
- Microsoft Outlook
- Master's degree
- Bachelor's degree
Quick apply
Sr.Executive-QC for Bioanalytical Lab - CPP
Sun Pharmaceutical Industries Ltd —Gurugram, Haryana
- Laboratory experience
- Bachelor's degree
- Quality control
Project Coordinator Intern
Eleva8e digital —New Delhi District, Delhi
- ₹5,000 - ₹10,000 a month
- Microsoft Word
- Microsoft Excel
- Project management
Quick apply
7d
Sales Coordinator
ALPHA MILKFOODS PVT. LTD. —South District, Delhi
- ₹20,000 - ₹27,000 a month
- Full-time
- Sales
- Bachelor's degree
- Business Administration
Quick apply
Sales Coordinator
Integrity —Kirti Nagar, Delhi, Delhi
- Up to ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Trade Execution Coordinator
Cargill —Gurugram, Haryana
- Bachelor's degree
1d
Sales Coordinator
G Kumar Electro Pvt Ltd —South East District, Delhi
- ₹30,000 - ₹60,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply

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Sr. Implementation Consultant - CCAAS (AMER shift)

Sprinklr -
Gurugram, Haryana

Apply Now

Job details

Full-time

Benefits

Paid time off

Qualifications

TCP
Enterprise Software
Salesforce
System architecture
English
Korean
IVR
JavaScript
Non-voice
APIs
TCP/IP
Groovy
Communication skills

Full job description

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

Shift Timing: 6 PM IST to 3 AM IST

The Senior CCaaS Implementation Consultant leads strategic implementation initiatives, ensuring Sprinklr customers receive exceptional onboarding, configuration, and long-term platform value. This role blends deep technical proficiency with business acumen and leadership, guiding cross-functional teams, mentoring peers, and acting as a senior escalation and consulting partner to enterprise clients.

Key Responsibilities

Lead end-to-end implementation of Sprinklr's CCaaS solutions for complex enterprise clients across diverse industries, ensuring scalability, performance, and long-term value.

Define implementation strategy and solution architecture aligned with customer goals, industry standards, and best practices.

Mentor and guide junior consultants, promoting excellence in configuration, client communication, and delivery methodologies.

Own customer engagements as the primary senior point of contact, driving platform adoption, customer satisfaction, and solution alignment.

Proactively identify potential risks, technical challenges, and optimization opportunities, implementing solutions that preempt issues and maximize client ROI.

Conduct advanced health checks and audits for key customers; design remediation and enhancement plans to improve platform performance and adoption.

Lead client discovery workshops, requirement gathering sessions, and strategic planning for roadmap alignment and value realization.

Drive stakeholder alignment across product, engineering, and customer success teams to ensure seamless implementation and post-go-live support.

Deliver expert-level consultation on Sprinklr capabilities, integrations, and CCaaS best practices.

Establish trusted advisor relationships with customer champions and executive stakeholders.

Qualifications

5+ years of experience in deploying Voice and Non-Voice Contact Center applications such as Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, or similar platforms.

Proven track record in leading complex implementation projects, preferably in CCaaS, UCaaS, or CPaaS environments.

Deep understanding of voice technologies, protocols (TCP/IP, VOIP, SIP, RTP, WebRTC), and contact center infrastructure (ACD, IVR, CTI, Dialer, SBC).

Proficiency in platform configuration, system architecture, API integrations, and VoIP troubleshooting tools (e.g., Wireshark).

Experience integrating with CRMs like Salesforce Service Cloud and other customer engagement platforms.

Development experience with Groovy, JavaScript, and/or scripting for integrations is a plus.

Strong leadership, mentoring, and client-facing communication skills.

Ability to manage multiple complex projects in a fast-paced, dynamic environment.

Business proficiency in Korean and English is mandatory.

What Success Looks Like

You’re a strategic advisor to clients and internal teams, driving measurable impact and platform maturity.

You create repeatable frameworks and tools that improve team efficiency and customer outcomes.

You proactively elevate the implementation practice by sharing knowledge, defining standards, and fostering innovation.

You maintain a customer-first mindset, consistently exceeding expectations in high-pressure environments.

We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

Lead a new category of enterprise software that we call Unified-CXM.

Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, click here.

To learn more about all-things-Sprinklr, visit our candidate resource hub here.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

Apply Now

Refine Your Search

business coordinator jobs in gurugram haryana

Sr. Implementation Consultant - CCAAS (AMER shift)

Executive

HR & Administration Coordinator

BDE (Business Development Executive)

Sales Coordinator

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Sr.Executive-QC for Bioanalytical Lab - CPP

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Trade Execution Coordinator

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