Uttar Pradesh Ticket manager Jobs – 109 Open Jobs Today

Project Manager
HCLTech —Greater Noida, Uttar Pradesh
- Oracle
- Accounting
- Communication skills
6d
Business Development Manager (BDM)
BHARAT ECOFUELS —Noida, Uttar Pradesh
- ₹45,000 - ₹70,000 a month
- Full-time
- Sales
- Master's degree
- Business development
Quick apply
2d
SeniorAdministrator - Data security and compliance,Presales
HCLTech —Noida, Uttar Pradesh
- Analysis skills
- Communication skills
15h
Senior Administrator - Oracle Identity Manager,Compliance Remediation
HCLTech —Noida, Uttar Pradesh
- Oracle
- Analysis skills
- Communication skills
3d
Track Manager (Support & Operations)
HCLTech —Noida, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
2d
Senior Administrator - AWS Security, Cloud Security
HCLTech —Noida, Uttar Pradesh
- AWS
1d
Client Partner
Ardem Incorporated —Lucknow, Uttar Pradesh
- Full-time
- Remote
- Windows
- Communication skills
- Work from home
2d
Construction Instrumentation Supervisor
Met T&S —Al, Uttar Pradesh
- Bachelor's degree
- Diploma
- Commuter assistance
6d
E-Commerce Executive
XenelSoft Technologies Pvt Ltd —Noida, Uttar Pradesh
- ₹9,747.01 - ₹34,219.81 a month
- Full-time
- In-person
- Marketing
Quick apply
10d
Customer Technical Support Executive
Asia Tech —Noida, Uttar Pradesh
- ₹16,000 a month
- Bachelor's degree
- Leadership
- Communication skills
Private Banking Senior Advisor, AVP
Deutsche Bank —Noida, Uttar Pradesh
- Full-time
- English
- Communication skills
- Banking
- Health insurance
Customer Advocacy Engineer
GreenApples TechSystems Pvt. Ltd. —Noida, Uttar Pradesh
- Master's degree
- Presentation skills
- Bachelor's degree
Subject Matter Expert (Support&Ops)
HCLTech —Noida, Uttar Pradesh
- Microsoft Excel
- Microsoft Access
- Azure
2d
System Administrator
Sysnet Global Technologies Pvt.Ltd —Noida, Uttar Pradesh
- Software troubleshooting
Quick apply
Platform Engineer - Data Storage
Brevo —Noida, Uttar Pradesh
- Weekend availability
- Hybrid work
- SQL
- Linux
- Commuter assistance
- Health insurance
Quick apply
4399778-Senior Executive
EXL Service —Noida, Uttar Pradesh
- Full-time
Consultant – ITIL & .Net Developer
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- English
Quick apply
Lead Consultant - .Net Developer
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Azure
- Oracle
- Computer Science
Quick apply
SeniorAdministrator - Critical Incident Management
HCLTech —Gautam Budh Nagar, Uttar Pradesh
- English
- SharePoint
- Communication skills
7d
Technical Support Engineer - Network Security
The Hiring Master —Noida, Uttar Pradesh
- ₹30,000 - ₹50,000 a month
- Full-time
- Software troubleshooting
- English
- In-person
Quick apply
7d

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Project Manager

HCLTech -
Greater Noida, Uttar Pradesh

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Job details

6 days ago

Qualifications

Jira
Oracle
Accounting principles
Accounting
ServiceNow
Oracle HCM
Communication skills
Tax experience

Full job description

Greater Noida, Uttar Pradesh
Job Summary
null
Key Responsibilities

Incident & problem management

Serve as the senior escalation point (L3) for production incidents across GL, AP, AR, FA, CM, Tax, Intercompany, and SLA, diagnosing root causes and driving them to resolution within SLA.
Manage the full incident lifecycle in the ITSM tool (e.g., ServiceNow / Jira) — triage, prioritization, investigation, resolution, and root-cause analysis — and lead problem management to eliminate recurring issues.
Log, manage, and follow through on Oracle Service Requests (SRs) via My Oracle Support, including escalations to Oracle Development for product bugs and patches.

Functional configuration & support

Maintain and troubleshoot configurations across the core modules: chart of accounts, ledgers, accounting calendars, AutoAccounting, payment processing, bank reconciliation, asset books and depreciation, tax rules and rates, and intercompany balancing.
Investigate and resolve Subledger Accounting (SLA) mapping issues, accounting exceptions, and period-close blockers.
Support and troubleshoot month-end and year-end close activities, working closely with Finance to ensure timely and accurate close.

Release & change management

Own the impact assessment, testing, and regression of Oracle's quarterly Fusion release updates; identify new features and risks, and coordinate UAT with the business.
Manage configuration changes through a controlled change-management process, including documentation, approvals, and deployment via sandbox-to-production promotion.
Maintain and update setup documentation, functional designs, and the configuration workbook (BR100 / setup registers).

Integrations, data & reporting

Troubleshoot inbound/outbound integrations and FBDI/ADFdi data loads, working with technical teams to resolve interface and conversion errors.
Support and maintain financial reporting — OTBI, BI Publisher, Financial Reporting Studio (FRS), and Smart View — and resolve report and data-extract issues.
Investigate data integrity issues and support reconciliation between subledgers and the general ledger.

Stakeholder management & leadership

Act as a trusted functional advisor to Finance stakeholders, translating business requirements into Fusion solutions and recommending best practices.
Mentor and provide technical/functional guidance to junior support analysts, and conduct knowledge-transfer sessions.
Contribute to continuous service improvement — identifying automation opportunities, reducing ticket volumes, and improving the support knowledge base.
Skill Requirements
7+ years of Oracle Financials experience, with significant hands-on Oracle Fusion / ERP Cloud support and implementation experience.
Deep functional expertise across GL, AP, AR, FA, and Cash Management, plus strong working knowledge of Fusion Tax, Intercompany, and Subledger Accounting.
Proven experience managing Oracle quarterly release updates and an end-to-end production support environment against defined SLAs.
Strong skills in FBDI/ADFdi data loads, OTBI/BI Publisher reporting, and the My Oracle Support / SR process.
Solid understanding of accounting principles and the financial period-close cycle.
Excellent problem-solving, communication, and stakeholder-management skills.

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Refine Your Search

ticket manager jobs in uttar pradesh

Project Manager

Business Development Manager (BDM)

SeniorAdministrator - Data security and compliance,Presales

Senior Administrator - Oracle Identity Manager,Compliance Remediation

Track Manager (Support & Operations)

Senior Administrator - AWS Security, Cloud Security

Client Partner

Construction Instrumentation Supervisor

E-Commerce Executive

Customer Technical Support Executive

Private Banking Senior Advisor, AVP

Customer Advocacy Engineer

Subject Matter Expert (Support&Ops)

System Administrator

Platform Engineer - Data Storage

4399778-Senior Executive

Consultant – ITIL & .Net Developer

Lead Consultant - .Net Developer

SeniorAdministrator - Critical Incident Management

Technical Support Engineer - Network Security

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