India Patient care coordinator Jobs – 130 Open Jobs Today

Hospital Receptionist
MAGJ Hospital Mookkannoor —Angamali, Kerala
- From ₹15,000 a month
- Weekend availability
- MSW
- Customer service
- English
- Paid time off
- Paid sick time
Quick apply
Customer Success Coordinator
ModMed Technologies India Private Limited —Cyberabad, Hyderabad, Telangana
- Full-time
- Salesforce
- Microsoft Office
- Bachelor's degree
- Paid holidays
- Paid sick time
Quick apply
HR Associate
smiles.ai —Bengaluru, Karnataka
- Bachelor's degree
- Human resources
- Computer networking
Project Lead, Infection Diseases - Tuberculosis, India Country Program
PATH —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- English
- Project management
Customer Care Executive – Annual Well Visit Coordinator – Mumbai
Fusion CX —Navi Mumbai, Maharashtra
- Communication skills
HR Associate
Dezy —Bengaluru, Karnataka
- Bachelor's degree
- Human resources
- Computer networking
Quick apply
Specialist - HR
R1 RCM, Inc. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Analysis skills
- Project management
Tele Calling Executive
DERMA MD CLINICS —Naupada, Thane, Maharashtra
- ₹21,000 - ₹25,000 a month
- Weekend availability
- Microsoft Excel
- Customer service
- English
- Paid time off
- Paid sick time
Quick apply
Customer Relations Coordinator - Billing
Apollo Hospitals —Bengaluru, Karnataka
- Full-time
9d
Front Desk Receptionist
The Healing Touch Dental Care —Dilshad Garden, Delhi, Delhi
- ₹8,829.73 - ₹15,290.37 a month
- Full-time
- Customer service
- Administrative experience
- Data entry
Quick apply
Doctor Coordinator
Sarvodaya Healthcare —Faridabad, Haryana
- Call employer
- Communication skills
Customer Care Executive – Referral Management – Mumbai
Fusion CX —Navi Mumbai, Maharashtra
- Training & development
- Communication skills
Senior Executive - Billing TPA
Mediversal Group —Begusarai, Bihar
- Customer service
- Communication skills
- Health insurance
Customer Care Executive – Appointment Coordination and Follow-ups – Mumbai
Fusion CX —Navi Mumbai, Maharashtra
- Customer service
- Communication skills
Customer Care Executive – Referral Follow-ups – Mumbai
Fusion CX —Navi Mumbai, Maharashtra
- Customer service
- Communication skills
International Sales Executive
Asian Heart Institute —Mumbai, Maharashtra
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Quick apply
Patient Care Coordinator - Hyderabad (India)
Axios International —India
- Hybrid work
- Customer service
- Travel
- Diploma
Quick apply
8d
Patient Care Coordinator - Delhi (India)
Axios International —India
- Hybrid work
- Customer service
- Travel
- Diploma
Quick apply
8d

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Hospital Receptionist

MAGJ Hospital Mookkannoor -
Angamali, Kerala

Quick apply

Job details

Full-time
From ₹15,000 a month

Benefits

Paid time off
Paid sick time

Qualifications

MSW
MHA
Customer service
Call centre
English
Information Systems
Microsoft Office
Administrative experience
Bachelor's degree
Data entry
Typing
Billing
Communication skills
Hospital experience
Photocopying

Full job description

Position: Patient Care Coordinator
Department:
Front Office / Patient Services
Location:

MAGJ HospitalReporting To: Operations ManagerJob Summary

The Patient Care Coordinator is responsible for ensuring a smooth and efficient patient experience by coordinating reception, call center, billing, and admission services. The role serves as a key point of contact for patients and their families, providing assistance from registration through discharge while maintaining high standards of customer service.

Key ResponsibilitiesReception & Patient Registration

Welcome and assist patients and visitors in a courteous and professional manner.
Register patients and maintain accurate patient records in the hospital information system.
Verify patient information and update records as required.
Guide patients regarding consultations, investigations, and hospital services.

Call Center Management

Attend incoming calls and respond to patient inquiries promptly.
Schedule, reschedule, and confirm appointments.
Coordinate with doctors and departments regarding appointment availability.
Handle patient complaints and escalate issues when necessary.

Admission Coordination

Facilitate inpatient admissions and room allocations.
Complete admission documentation and obtain necessary approvals.
Coordinate with nursing units, doctors, and other departments for smooth admission and discharge processes.
Provide patients and attendants with information regarding hospital policies and procedures.

Billing & Insurance Coordination

Prepare and process patient bills accurately and timely.
Collect payments and issue receipts.
Coordinate with insurance/TPA departments for approvals and claim-related documentation.
Ensure compliance with hospital billing policies and procedures.

Patient Care & Customer Service

Act as a liaison between patients and hospital departments.
Address patient concerns and ensure timely resolution.
Maintain a patient-friendly environment and promote patient satisfaction.
Assist patients and attendants with service-related queries.

Administrative Responsibilities

Maintain departmental records and reports.
Ensure confidentiality of patient information.
Prepare daily, weekly, and monthly reports as required.
Support quality improvement initiatives and accreditation requirements.

Qualification & Experience

Bachelor's Degree in any discipline (Hospital Administration preferred).
1–3 years of experience in healthcare, front office, billing, admissions, or customer service.
Freshers with excellent communication skills may also be considered.

Skills Required

Excellent communication and interpersonal skills.
Customer service orientation.
Knowledge of hospital billing and admission procedures.
Proficiency in MS Office and Hospital Information Systems (HIS).
Ability to multitask and work under pressure.
Strong organizational and problem-solving skills.

Working Conditions

Willingness to work in shifts, including weekends and holidays, as per hospital requirements.
Ability to interact effectively with patients, attendants, doctors, and hospital staff.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

Paid sick time
Paid time off

Language:

English (Required)

Work Location: In person

Quick apply

Refine Your Search

patient care coordinator jobs in india

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Customer Success Coordinator

HR Associate

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Customer Care Executive – Annual Well Visit Coordinator – Mumbai

HR Associate

Specialist - HR

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Customer Relations Coordinator - Billing

Front Desk Receptionist

Doctor Coordinator

Customer Care Executive – Referral Management – Mumbai

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Customer Care Executive – Appointment Coordination and Follow-ups – Mumbai

Customer Care Executive – Referral Follow-ups – Mumbai

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Patient Care Coordinator - Hyderabad (India)

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