Chennai Tamil Nadu Desktop support technician Jobs – 157 Open Jobs Today

Service Desk Technical Support Analyst (English)
CGI —Chennai, Tamil Nadu
- Weekend availability
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
Technical Support Manager
Unipro Tech Solutions pvt Ltd —Porur, Chennai, Tamil Nadu
- Up to ₹45,000 a month
- Full-time
- Microsoft Excel
- Inventory control
- Computer Science
Quick apply
8d
Technical Support Manager
Hewlett Packard Enterprise —Chennai, Tamil Nadu
- Full-time
- Management
- Computer Science
- Software troubleshooting
2d
Assistant Manager-Technical Helpdesk/Service desk
ZF —Chennai, Tamil Nadu
- English
- Analysis skills
- Bachelor's degree
3d
It Support Technician
Desirous Global Consulting —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
Desktop Support Engineer
Techindia infoway pvt.ltd —Ambattur, Chennai, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Health insurance
Quick apply
3d
IT Technical Support Engineer
C7 tech solutions —Ambattur, Chennai, Tamil Nadu
- ₹10,717.06 - ₹25,000.00 a month
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
7d
Technical Support & Services Manager
New Wave Computing —Chennai, Tamil Nadu
Executive IT Support
Akshaya (Real Estate) —Adyar, Chennai, Tamil Nadu
- Bachelor's degree
- Construction experience
Technical Support Engineer- Mechanical (CFD)
Skill-lync —Chennai, Tamil Nadu
- Analysis skills
- C++
- Communication skills
Quick apply
Technical Support Executive (Biotech) - Hindi
Medisequence Pvt Ltd —Chennai, Tamil Nadu
- Email
- English
- Master's degree
- Presentation skills
Quick apply
1d
TECHNICAL SUPPORT ENGINEER
Fantabee IoE Labs —Chennai, Tamil Nadu
- Email
Technical Support Executive
REFULGENCEINC PVT LTD —Chennai, Tamil Nadu
- ₹12,000 - ₹21,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
2d
Presales / Technical Support Engineer
Securden —Chennai, Tamil Nadu
- Email
- Communication skills
System Administrator
Sysnet Global Technologies Pvt.Ltd —Chennai, Tamil Nadu
- Master's degree
- Linux
Quick apply
TECHNICAL SUPPORT MANAGER
Fantabee IoE Labs —Chennai, Tamil Nadu
- Email
- Azure
- AWS
CCTV Technician
Technexo Solutions —Chennai, Tamil Nadu
- ₹10,000 - ₹24,000 a month
- Full-time
- Computer Science
- Windows
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
Sr Technical Lead (Support & Operations)
HCLTech —Chennai, Tamil Nadu
- Azure
6h
Help Desk Executive
Eloiacs software private limited —Chennai, Tamil Nadu
- ₹17,000 - ₹20,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
3d
Helpdesk Executive- Residential Apartments
Uniservice —Pallikaranai, Chennai, Tamil Nadu
- ₹60,000 - ₹70,000 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
13d

I want to receive the latest job alerts for desktop support technician in chennai tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near chennai tamil nadu

Cctv Technician jobs in Chennai, Tamil Nadu

Desktop Support Technician jobs in Ambattur, Chennai, Tamil Nadu

Technical Support jobs in Chennai, Tamil Nadu

Technical Support Manager jobs in Chennai, Tamil Nadu

IT Support jobs in Ambattur, Chennai, Tamil Nadu

IT Support jobs in Chennai, Tamil Nadu

Helpdesk Executive jobs in Chennai, Tamil Nadu

Cctv Technician jobs in Koramangala, Bengaluru, Karnataka

Maintenance Technician jobs in Bengaluru, Karnataka

Cctv Technician jobs in Tamil Nadu

Cctv Technician jobs in Jharkhand

Cctv Technician jobs in Surat, Gujarat

Service Desk Support jobs in Remote

Travel Desk jobs in Chennai, Tamil Nadu

Service Desk Support jobs in Navi Mumbai, Maharashtra

Service Desk Support jobs in Bhubaneswar, Orissa

L1 L2 Support jobs in Mumbai, Maharashtra

Service Desk Support jobs in Pune, Maharashtra

Bank Customer Service jobs in Kolkata, West Bengal

Customer Service Executive jobs in Yelahanka, Bengaluru, Karnataka

Service Desk Technical Support Analyst (English)

CGI -
Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time

Qualifications

BCS
Computer Science
Software troubleshooting
Customer service
IT service management
English
Technical support
Analysis skills
Bachelor's degree
ITIL
Computer networking
Communication skills

Full job description

Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Technical Service Desk Analyst
Position: Technical Service Desk Analyst

Experience: 2 - 4 Years

Category: IT Infrastructure

Main location: Bangalore / Chennai

Position ID: J0326-1402

Employment Type: Full Time

Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

Job Description:
Job Summary:
We are seeking a highly motivated and detail-oriented Technical Service Desk Analyst to join our global support team. The ideal candidate will serve as the first point of contact for technical issues, delivering high-quality support to users by following standard operating procedures and ensuring timely resolution or escalation of incidents.

Key Responsibilities:
Respond to technical support requests via phone, email, or ticketing system in accordance with defined procedures and SLAs.
Research and diagnose incidents using available tools and knowledge bases to resolve hardware, software, application, or basic network-related issues.
Log all interactions and accurately document activities, findings, and outcomes in the incident management system.
Triage and assign unresolved issues to appropriate second-level support teams while ensuring complete and clear documentation.
Monitor and follow up on pending tickets, proactively driving them to resolution to meet service expectations.
Identify and escalate high-priority incidents requiring immediate attention.
Stay updated on system changes, software updates, and process improvements.
Adhere to organizational policies on attendance, work schedules, code of conduct, and quality standards.
Participate in initial screening for recruitment processes as needed.

Required Skills & Competencies:
Excellent verbal and written communication skills in English, with a neutral accent and correct grammar.
Strong customer service orientation with knowledge of service desk operations, ITIL, and ITSM practices.
Basic understanding of IT systems, applications, and networking fundamentals.
Proven experience in providing Level 1 support in a service/help desk environment, preferably for international clients (North American/European exposure is a plus).
Strong analytical and problem-solving skills with attention to detail.
Ability to multitask and type efficiently while handling live interactions.
Comfortable working under pressure and committed to continuous improvement.
High degree of adaptability and willingness to learn new tools and technologies.
Flexibility to work in a 24/7 environment, including night shifts, weekends, and holidays, as required by business needs.

Experience Required:
1–3 years of experience in a technical service desk or helpdesk role supporting global clients.
Demonstrated experience in troubleshooting and resolving user-reported issues in a professional and efficient manner.

#LI-SA2

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Life at CGI:
It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team, one of the largest IT and business consulting services firms in the world

Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

desktop support technician jobs in chennai tamil nadu

Service Desk Technical Support Analyst (English)

Technical Support Manager

Technical Support Manager

Assistant Manager-Technical Helpdesk/Service desk

It Support Technician

Desktop Support Engineer

IT Technical Support Engineer

Technical Support & Services Manager

Executive IT Support

Technical Support Engineer- Mechanical (CFD)

Technical Support Executive (Biotech) - Hindi

TECHNICAL SUPPORT ENGINEER

Technical Support Executive

Presales / Technical Support Engineer

System Administrator

TECHNICAL SUPPORT MANAGER

CCTV Technician

Sr Technical Lead (Support & Operations)

Help Desk Executive

Helpdesk Executive- Residential Apartments

I want to receive the latest job alerts for desktop support technician in chennai tamil nadu

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected