Saravanampatti Coimbatore Tamil Nadu Customer service manager Jobs – 147 Open Jobs Today

SME-Loan Servicing
Cognizant —Coimbatore, Tamil Nadu
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Accounting
21h
Decor Sales Manager
Zero Gravity Photography —Coimbatore, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
20h
Corporate Trainer
Hyrespot India —Coimbatore, Tamil Nadu
- From ₹50,000 a month
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
- Cell phone reimbursement
Quick apply
7d
Customer Relationship Executive
NKT Earthmovers and Suppliers —Jothipuram, Coimbatore, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
5d
Relationship Manager
DailyGong Financial Services Ltd —Coimbatore, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- Business development
- In-person
Quick apply
Corporate Sales Manager - Banca Alliance (Field Sales Managerial Roles)
HDFC Life —Coimbatore, Tamil Nadu
- Bachelor's degree
- Communication skills
- Health insurance
Team leader- Operations
Sagility —Coimbatore, Tamil Nadu
- Customer service
- Bachelor's degree
- Conflict management
Marketing Manager
Hyrespot Indian —Coimbatore, Tamil Nadu
- ₹12,500.00 - ₹30,106.44 a month
- Email
- Sales
- Business development
- Bachelor's degree
- Commuter assistance
- Paid time off
Quick apply
14d
HR Team
Fire Bee Techno Services —Saravanampatti, Coimbatore, Tamil Nadu
- Urgently hiring
- Microsoft Office
- Communication skills
HR Manager
Ideal Stores —Rs Puram, Coimbatore, Tamil Nadu
- ₹28,000 - ₹30,000 a month
- Full-time
- Management
- Microsoft Office
- Human resources
Quick apply
Business Development Manager - Coimbatore
Kidvento Education and Research —Coimbatore, Tamil Nadu
- Sales
- Master's degree
- Business development
Quick apply
14d
Category Manager-Jewellery
DAR JEWELLERY PRIVATE LIMITED —Coimbatore, Tamil Nadu
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick apply
2d
Associate, Branch Manager, Consumer Banking Group
DBS Bank —Vadavalli, Coimbatore, Tamil Nadu
- Full-time
- Communication skills
9d
Insurance Executive
PRESSANA KIA —Coimbatore, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Sales Trainer
eGrove Systems Pvt. Ltd —Coimbatore, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Relationship Manager - Wealth - Sales - Coimbatore - Maple Tower - JM*
TATA Capital —Coimbatore, Tamil Nadu
- Full-time
- Master's degree
- MBA
Field Marketing Executive
SCORPIOUS IMAGING —Coimbatore, Tamil Nadu
- ₹14,000 - ₹20,000 a month
- Full-time
- Sales
- Business development
- In-person
- Health insurance
- Flexible schedule
Quick apply
8d
Sales Manager
SKIN MED —Coimbatore, Tamil Nadu
- ₹50,000 - ₹60,000 a month
- Full-time
- Sales
- In-person
Quick apply
14d
Sales Executive / Sales Manager
Techberg Enterprise Solutions Pvt. Ltd. —Coimbatore, Tamil Nadu
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- CRM software
- Sales
- Master's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Branch Manager,Field Executive & Office Admin Executive
shree shalya chit funds —Coimbatore, Tamil Nadu
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Commuter assistance
- Health insurance
Quick apply
6d

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SME-Loan Servicing

Cognizant -
Coimbatore, Tamil Nadu

Apply Now

Job details

Full-time
21 hours ago

Qualifications

Knowledge management
Tax accounting
Master's degree
Bachelor's degree
Accounting
Kaizen
Root cause analysis
MBA
Tax experience

Full job description

Job Summary
IPosition Summary
Individuals in this role are responsible for review of first level processing completed as well as processing complex loans ordersrequests and claims across the loan servicing life cycle They are expected to accurately and optimally process items in accordance with laid down procedures and maintain requisite standards of quality and productivity They also work on proactive identification of issues and assist the team in resolving the same
Should have knowledge of mortgage lif

Responsibilities
IPosition Summary
Individuals in this role are responsible for review of first level processing completed as well as processing complex loans ordersrequests and claims across the loan servicing life cycle They are expected to accurately and optimally process items in accordance with laid down procedures and maintain requisite standards of quality and productivity They also work on proactive identification of issues and assist the team in resolving the same
Should have knowledge of mortgage life cycle and comprehend various documents like mortgage deed Title FCL BK etc Knowledge of Escrow analysis and Property tax accounting Knowledge of accounting with ability to reconcile Corporate and Escrow expenses
IIKey Result Areas
Processing loansordersrequests or claims as assigned by team lead
Achieve Individual SLA targets for metrics like Accuracy Productivity Volumes and TAT
Document and review all process changes to improve process quality of the team
Completion of all mandatory assessment certifications as applicable to the supported business
Maintain knowledge management database
Achieve the required Learning Health Score
IIITypical Responsibilities
Business Customer
Liaise with internal external clients
Seek for approvals from internal stake holders wherever required
ProjectProcess
Will be the first point of contact for minor issues or questions
Acquire a strong understanding of the process and actively assist in providing floor support to the team to answer any queries issues or concerns
Knowledge on Property Tax Accounting Escrow analysis setup cancellations reinstatements and payments
5 BPS Horizontals Service Delivery Track
Knowledge of new loan set up flood determination Mortgage Insurance tax Investor accounting and reporting document indexing imaging and retrieval
Perform data researching and analysis
Support the Team Leader in knowledge management by performing activities like root cause analysis on the errors made by the team members
Participate on the review calls with the process owners while playing the role of an individual independent contributor
Ensure all queues are cleared within the specified timelines
Identify process gaps proactively and in generating process improvement ideas on productivity accuracy and consistency index turnaround time
Perform functional responsibility of the process in the absence of TL
Change Management Update SOPs whenever procedures are changed Communicate to the Team Lead about any such changes noticed
Perform four quality checksaudits in the process and ensure error free processing
Perform investigation of all loan servicing processes appearing in the inventory report as per the various criteria of prioritization
Ensure adherence to meeting all SLA Client metrics Target
Track and Highlight aging volumes and inventory issue to Team LeadManager on time
Thorough understanding of compliance and regulatory requirements specific to the processdomain
Get certified on initial domain related certifications if any
Administer all required certifications Ensure 100 compliance to all certification requirements
Performance delivery upto 60 of the time on daily Production Meet the daily production number
Ensure the team quality scores meetexceed the SLA requirements Error analysis for respective teams aligned
People Team
Complete mandatory training for self as identified in the training plan for the project
Align individual goals with team objectives work cohesively with the team
Contribute to and participate proactively in knowledge sharing sessions
Act as a buddy and mentor for New Hires
Conduct refresher training for existing associates
Knowledge Management Provide training to new joiners in the team and Conduct weekly assessment to gauge the process gap
Conduct peer reviews
Perform functional responsibility of the process in the absence of TL
Ensure quality monitoring and audits for process executives to identify areas of improvement for the team or individuals
Report to the manager on performance status and any escalations
Actively participate and contribute to team initiatives regular team meetings presenting of thoughts Ideas etc
Floor Support Responsible for supporting the team on process queries require artifacts Handle escalation query email
Documented feedback to team members Responsible for providing objective feedback and follow through of the same Require artifacts for the same
IVDegree of IndependenceSupervision required
Performs complex duties independently according to established guidelines Refers to supervisor typically for specific interventions exceptions
Task is reviewed closely on completion
Takes decision on critical loan submission and would be the 1st level point of contact for any process related queries
Kaizen Automation Knowledge Management
6 BPS Horizontals Service Delivery Track
VTeam Management Responsibilities NA
VIQualification
Education Graduate MBA
Minimum Experience required 24 years
BPO Transaction Data

Apply Now

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customer service manager jobs in saravanampatti coimbatore tamil nadu

SME-Loan Servicing

Decor Sales Manager

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Customer Relationship Executive

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