Itc Karnataka Management trainee Jobs – 149 Open Jobs Today

Management Trainee – Customer Experience (Afternoon Shift)
Kapture CRM —Bangalore City, Bengaluru, Karnataka
- ₹35,000 a month
- Software troubleshooting
- Project management
- Bachelor's degree
Quick apply
5d
Trainee Analyst Intern
Go Digit General Insurance —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- SQL
4h
Trainer – Telesales
Cognitive Associates Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- ₹30,000 - ₹45,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
Quick apply
6h
Trainee Legal Executive
Asvi Infrastructures Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- ₹20,000 - ₹40,000 a month
- Part-time
- English
- Bachelor's degree
- In-person
- Flexible schedule
Quick apply
4d
UI/UX Designer - Trainee
LOYLTWO3KS IT Private Limited —Bengaluru, Karnataka
- ₹13,000 - ₹16,000 a month
- Full-time
- In-person
- Communication skills
- HTML
Quick apply
9h
Trainee Business Associate
Porter —Bengaluru, Karnataka
- ₹20,000 - ₹25,000 a month
- Communication skills
Project Engineer (CCTV, Access Control, Fire Alarm)
Eskillport Management Services —Bangalore City, Bengaluru, Karnataka
- Up to ₹3,00,000 a year
- Full-time
- Windows
- Microsoft Office
- Bachelor's degree
Quick apply
Sales Promoter
Channelplay Ltd —Bengaluru, Karnataka
- ₹10,000 - ₹10,001 a month
- Full-time
- Sales
- Customer service
- Master's degree
Quick apply
4d
Factory HR Manager
Thales —Bengaluru, Karnataka
- Full-time
- Oracle
- Microsoft Office
- Master's degree
SAP Developer for PLM and EHS
Gramont GmbH —Bengaluru, Karnataka
- Computer Science
- English
- Master's degree
Sales Representative
CosmoLooks —Bangalore City, Bengaluru, Karnataka
- ₹15,000 - ₹28,000 a month
- Full-time
- Sales
- Customer service
- English
Quick apply
Hygiene Executive
Marriott International, Inc —Bengaluru, Karnataka
- Full-time
- Walk-in
- Supervising experience
- Bachelor's degree
Internship for store promoter
Channelplay Ltd —Bengaluru, Karnataka
- ₹10,000 - ₹10,001 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
Sr. Steward
Shilton hospitality Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- ₹18,000 - ₹25,000 a month
- Full-time
- Serving
- Hospitality
- 12th Pass
- Health insurance
- Food provided
Quick apply
Lead Auditor, Information Systems Audit
Société Générale —Bengaluru, Karnataka
- Master's degree
- Computer networking
- Software development
Sales & Business Development Executives
Venuebookingz —Bengaluru, Karnataka
- Email
- Communication skills
Trainer
AlgoShack —Bengaluru, Karnataka
- Communication skills
Quick apply
Technical Specialist
HCLTech —Bengaluru, Karnataka
- Customer service
- English
- Microsoft Office
11d
Senior Brand Manager
Clevertize —Bengaluru, Karnataka
- Full-time
- English
- Bachelor's degree
- Diploma
Senior Sales Engineer - Bangalore
VAST Data —Bengaluru, Karnataka
- Full-time
- Sales
- Communication skills
Quick apply

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Management Trainee – Customer Experience (Afternoon Shift)

Kapture CRM -
Bangalore City, Bengaluru, Karnataka

Quick apply

Job details

Fresher
₹35,000 a month
5 days ago

Qualifications

Software troubleshooting
Project management
Bachelor's degree
Customer support
SaaS
Communication skills

Full job description

Management Trainee – Customer Experience (Afternoon Shift)Who are we?

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.

What is this role all about?

This is your entry into the world of Customer Experience + SaaS. You’ll work closely with customers and internal teams to understand issues, provide timely support, and help deliver a smooth customer experience on Kapture’s platform.

As a Management Trainee – Customer Experience, you’ll get hands-on exposure to enterprise customers, SaaS products, troubleshooting, and day-to-day customer operations while building a strong foundation in customer experience and technology.

Sounds interesting?

Here’s a more detailed description of what you will do in this role:

You will interact with customers to understand their queries, issues, and requirements
You will assist customers with troubleshooting and resolving product or platform-related issues
You will participate in understand problem statements across multiple industries, define project scope and deliverables
You will coordinate with internal teams such as Product, Technology, and Support to drive issues toward resolution
You will maintain clear and accurate records of customer interactions, issues, and resolutions
You will participate in customer calls, product discussions, and training sessions as required
You will follow up on open issues, Projects and ensure timely communication with customers
You will continuously learn about Kapture’s products, features, and customer workflows

This is a Bangalore-based role. We work five days a week from the office, as we believe in-person interactions fuel collaboration and customer-centricity.

The role operates in the afternoon shift from 3:00 PM to 12:00 AM.

What does success look like in this role?

You’re able to communicate confidently with customers, understand their concerns, resolve issues effectively, and coordinate with internal teams to ensure a smooth customer experience.

You build strong product knowledge, take ownership of customer issues, and consistently follow through until resolution.

What would make you a good fit for this role?

Here are the basic requirements:

You have a graduate degree in any relevant discipline
You have strong verbal and written communication skills
You are comfortable interacting with customers and handling their queries
You are able to understand problems, analyse situations, and identify appropriate solutions
You can manage projects, track deliverables and drive project through to completion
You are comfortable working with multiple stakeholders and managing priorities
You are eager to learn and thrive in a fast-paced, technology-driven environment
You are comfortable working in the 12:00 PM to 10:00 PM shift

What are the most critical skills for this role?

You communicate clearly and professionally with customers and internal teams
You can understand customer problems and ask the right questions to identify the root cause
You can drive projects from implementation to delivery
You have strong problem-solving and logical thinking abilities
You can coordinate effectively with cross-functional teams
You take ownership of issues and follow through until resolution
You can manage multiple customer queries and priorities effectively

You will have an advantage if you:

Have prior internship, project, or experience in customer support, customer experience, or SaaS
Have exposure to CRM, helpdesk, or customer support platforms
Have basic understanding of SaaS or technology products
Have basic knowledge of Project Management principles
Are comfortable working with tools such as ticketing systems, CRM platforms, or basic troubleshooting tools

Why should you be interested?

Here’s what you will gain from this role:

Hands-on training and mentorship from experienced CX teams
Exposure to live enterprise customers and real-world customer challenges
Strong understanding of SaaS products and customer experience operations
Practical experience in troubleshooting, problem-solving, and stakeholder management
Opportunities to grow within a fast-growing AI-powered SaaS company

Does this sound like you?

If you’re someone who enjoys solving problems, communicating with people, and learning how technology can transform customer experiences, we’d love to hear from you.

Click the Apply button to get started!

Skills

Customer ExperienceCustomer Support & CommunicationProject ManagementProblem SolvingSaaSStakeholder ManagementTroubleshootingCRM

Pay: ₹35,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

management trainee jobs in itc karnataka

Management Trainee – Customer Experience (Afternoon Shift)

Trainee Analyst Intern

Trainer – Telesales

Trainee Legal Executive

UI/UX Designer - Trainee

Trainee Business Associate

Project Engineer (CCTV, Access Control, Fire Alarm)

Sales Promoter

Factory HR Manager

SAP Developer for PLM and EHS

Sales Representative

Hygiene Executive

Internship for store promoter

Sr. Steward

Lead Auditor, Information Systems Audit

Sales & Business Development Executives

Trainer

Technical Specialist

Senior Brand Manager

Senior Sales Engineer - Bangalore

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