Baguiati Kolkata West Bengal Administration manager Jobs – 86 Open Jobs Today

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Manager - Personnel & Administration

SAC Consultants
Kolkata, West Bengal

Quick apply

Job details

Full-time
₹40,000 - ₹55,000 a month
5 days ago

Qualifications

Microsoft Powerpoint
Contract management
Microsoft Excel
Microsoft Outlook
Bengali
English
Microsoft Office
Master's degree
Bachelor's degree
Calendar management
Human resources
Payroll
Business Administration
Hindi
AI
MBA
Communication skills
Hospital experience

Full job description

About Client:
SVS Hospital (Est. 1919) is one of Kolkata's most trusted charitable healthcare institutions. They are seeking an experienced, hands-on Manager – Personnel & Administration to ensure effective management of hospital personnel and smooth functioning of all administrative and support services, while maintaining discipline, compliance, documentation, and coordination across departments. This is an operational leadership role reporting directly to the CEO. Salary mentioned as per the relevant experience of the candidate.

Qualification
MBA / PGDM in Hospital Administration or Personnel Management
(Graduate in any discipline with significant hospital experience will also be considered)
(Additional certification in Labour Laws, Industrial Relations, or Personnel Management is an advantage)

Experience
Minimum 8–10 years in Personnel / Administration, with at least 5–7 years exclusively in a Hospital environment
(Candidates from outside the hospital sector will not be considered)
Must have hands-on experience managing a workforce of 200+ employees in a hospital setting

Primary Objective
To ensure effective management of hospital personnel and smooth functioning of all administrative and support services, while maintaining discipline, compliance, documentation, and coordination across departments.

Key Responsibilities

1. Manpower & Personnel Management

Manage end-to-end recruitment — sourcing, shortlisting, joining formalities, induction, and deployment across all departments
Maintain and update employee records, personal files, and personnel database at all times
Manage attendance, leave, shift rosters, and absenteeism tracking across clinical and non-clinical departments, including 24×7 rotational shift staff
Handle transfers, promotions, confirmations, and release formalities with proper documentation
Track manpower vacancies department-wise and coordinate with management for timely filling
Verify all professional credentials before onboarding — MCI/NMC registration for doctors, State Nursing Council for nurses, Pharmacy Council for pharmacists, and allied health certifications for technicians

2. Employee Discipline & Grievance Management

Monitor workplace discipline and employee conduct across all departments proactively
Address employee complaints and grievances promptly, fairly, and with proper documentation
Issue show-cause notices, warning letters, and charge sheets as required
Coordinate and manage disciplinary proceedings — domestic enquiries and disciplinary actions — in line with natural justice principles and hospital SOPs
Maintain complete and accurate documentation of all employee-related matters and proceedings
Operate and maintain the Grievance Redressal Committee as mandated under the Industrial Relations Code

3. Statutory & HR Compliance

Ensure full and timely compliance with all applicable labour laws across the entire workforce:
PF Act | ESI Act | Payment of Gratuity Act | Code on Wages & Minimum Wages | Payment of Bonus Act | Maternity Benefit Act | POSH Act 2013 | Industrial Relations Code | Occupational Safety Health & Working Conditions Code | Shops & Establishments Act (West Bengal) | Professional Tax | Labour Welfare Fund | Contract Labour (Regulation & Abolition) Act | Payment of Wages Act | Four Labour Codes 2026
Maintain all statutory registers, returns, and filings within prescribed deadlines
Manage POSH compliance — ICC constitution, annual awareness workshops, complaint handling within 90-day timeline, District Officer annual report filing
Liaise with PF/ESI authorities, labour inspectors, and government bodies as required
Support during inspections, audits, and NABH requirements

4. Hospital Administration

Coordinate effectively with Nursing, Clinical, OPD, ER, Pharmacy, MRD, Laboratory, and all other departments for smooth day-to-day functioning
Supervise and monitor outsourced services — Housekeeping, Security, Front Office, Laundry, and other support services
Monitor manpower availability and service quality across all outsourced functions
Manage vendor contracts, SLAs, and periodic vendor performance reviews
Verify and coordinate outsourced vendor invoices with the finance team monthly
Ensure principal employer compliance obligations for all contract and agency staff
Resolve routine administrative issues promptly and escalate critical matters to the CEO

5. Payroll & Employee Benefits

Coordinate monthly payroll inputs — attendance, leave, LOP, overtime, new joiners, exits, and increments — with the finance/accounts team
Verify attendance, leave, overtime, and deduction data before payroll processing
Manage salary-related employee queries and resolve discrepancies promptly
Ensure timely submission of all payroll-related information and statutory deductions every month
Maintain separate payroll streams for permanent staff, contractual staff, and agency workers

6. Training & Development

Maintain complete and updated staff training records across all departments
Coordinate mandatory hospital training programmes — BLS, ACLS, Fire Safety, Infection Control, POSH, and NABH-related training
Monitor and track completion of departmental training requirements and flag non-compliance to management
Coordinate induction training for all new joiners across clinical and non-clinical roles
Maintain training attendance logs and evaluation records

7. NABH & Audit Support

Ensure all Personnel and HR documentation, policies, and processes are fully aligned with NABH accreditation standards
Own HR-related NABH criteria — maintain gap closure trackers and ensure audit readiness at all times
Support internal and external audits with accurate records and statutory compliance documentation
Coordinate with management on NABH-related Personnel criteria and corrective actions

8. MIS & Data Reporting

Independently collect, collate, and analyse personnel data from all departments
Prepare and submit the following reports to the CEO on time every month:
Monthly Manpower Report
Attendance & Absenteeism Report
Staff Turnover & Attrition Report
Recruitment Status Report
Disciplinary & Grievance Report
Statutory Compliance Status Report
Training Completion Report
Administrative Issues Report requiring management intervention
Maintain Personnel MIS dashboards and trackers using Advanced Excel
Present data in structured PowerPoint formats for management and CEO review

Skills Required

MS Office & Technology:
Advanced Excel (Attendance MIS, Manpower Tracking, Payroll Inputs) | PowerPoint (Management Presentations & CEO Reports) | Word (Notices, Letters, Policies & Documentation) | Outlook (Email & Calendar Management) | Working knowledge of HMIS / Payroll Software | Usage & understanding of AI tools is an added advantage

General:
Strong written and verbal communication — English (mandatory) | Bengali & Hindi (working knowledge) | Vendor & contract management | Credential verification (MCI/NMC/Nursing Council/Pharmacy Council) | Grievance & disciplinary handling | NABH documentation | High integrity, confidentiality & professionalism | Ability to work under pressure and manage multiple priorities

Preferred Candidate Profile

8–10 years Personnel / HR experience with 5–7 years exclusively in a hospital
Hands-on experience managing 200+ employee hospital workforce
Strong working knowledge of all applicable labour laws
NABH accreditation exposure — HR/Personnel criteria
Experience managing outsourced vendor contracts and SLAs
Experience handling disciplinary proceedings and domestic enquiries
Immediate or early joiner preferred
Should be able to operate easily under operational pressure & rigid executional timelines.

Pay: ₹40,000.00 - ₹55,000.00 per month

Experience:

Hospital Operations: 7 years (Required)

Work Location: In person

Quick apply

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