Bengaluru Karnataka Senior customer experience manager Jobs – 3330 Open Jobs Today

Manager, Client Experience
Pebl —Bengaluru, Karnataka
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Human resources
Quick apply
13d
Customer Engagement Manager
Crest'XO —Bengaluru, Karnataka
- ₹65,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
Quick apply
Vice President - Operations
InfoWryt Solutions LLP —Bangalore City, Bengaluru, Karnataka
- ₹3,00,000 - ₹3,33,000 a month
- Full-time
- Project management
- Travel
- In-person
Quick apply
1d
Senior Customer Experience Manager
KAPTURE CX —Bengaluru, Karnataka
- Management
- Salesforce
- SQL
Quick apply
Senior Manager - Experiential Marketing & Brand Experience
Quest Global —Bengaluru, Karnataka
- Full-time
- Marketing
Quick apply
Manager, People Support – APAC Leader (10+ years of experience)
Sandisk —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Senior Customer Experience Manager
Bark —Bengaluru, Karnataka
- Analysis skills
- Leadership
10d
Senior Category Manager
Urban Company —Bangalore City, Bengaluru, Karnataka
- ₹15,00,000 - ₹21,00,000 a year
- Full-time
- Sales
- Hair styling
- Business development
Quick apply
5d
Senior Manager - Talent Acquisition
Wishup technologies Pvt. Ltd. —Bengaluru, Karnataka
- ₹20,00,000 - ₹40,00,000 a year
- Full-time
- Recruiting
- In-person
- AI
- Health insurance
- Paid time off
Quick apply
14d
Senior Sales Manager
IBSFINtech —Sadashivanagar, Bengaluru, Karnataka
- ₹50,00,000 a year
- Full-time
- Sales
- Salesforce
- Engineering
Senior Business Manager
Splenta Systems —HSR Layout, Bengaluru, Karnataka
- Up to ₹15,00,000 a year
- Full-time
- Master's degree
- Business development
- Agile
Quick apply
Senior Manager - Customer Satisfaction & Retention
Pointo —Bengaluru, Karnataka
- Communication skills
Quick apply
Head of Operations
Richpanel —Bengaluru, Karnataka
- ₹60,00,000 - ₹80,00,000 a year
- Full-time
- Bachelor's degree
- In-person
- Paid time off
Quick apply
4d
Sr Manager Customer Experience Operations
Alorica —Bengaluru, Karnataka
- Full-time
- Customer service
Senior Customer Success Manager
SHIELD —Bengaluru, Karnataka
- Full-time
- SQL
- JavaScript
- APIs
Quick apply
Senior Manager_Marketing Communication_ Bosch Mobility India (M/MBR-IN)
Bosch Group —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
Quick apply
Senior Manager - Performance Marketing
Weekday —Bengaluru, Karnataka
- ₹40,00,000 - ₹45,00,000 a year
- Full-time
- Master's degree
- SQL
- Analysis skills
Quick apply
3d
Senior Customer Success Manager
MoEngage Inc —Bengaluru, Karnataka
- Communication skills
- Marketing
Quick apply
Senior Customer Success Manager
Syndigo —Bengaluru, Karnataka
- Remote
- Microsoft Excel
- Salesforce
- Analysis skills
Quick apply
8d
Sr Manager- Customer Experience
Saaki Argus & Averil Consulting —Bengaluru, Karnataka
- Banking
Quick apply

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Manager, Client Experience

Pebl
Bengaluru, Karnataka

Quick apply

Job details

Full-time
₹15,00,000 - ₹20,00,000 a year
13 days ago

Qualifications

Analysis skills
Quality assurance
Continuous improvement
Human resources
Leadership
Communication skills

Full job description

Purpose in Every Position

Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere.

Where Your Work Moves the Needle.

At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work.

What Makes You a Great Fit

As a Client Experience Manager at Pebl, you will lead a team of HR Specialists responsible for delivering a seamless, high-quality experience across customer and employee touchpoints. Operating within a unified global experience function, you will own team performance, quality, and operational excellence for your assigned region.

You’ll balance hands-on operational leadership with strategic thinking—proactively identifying opportunities, mitigating risks, and driving continuous improvement across the experience journey. You will play a critical role in shaping how Pebl delivers consistent, scalable, and human-centered experiences worldwide.

How You’ll Make an Impact:

Global Experience Ownership

Own and drive team performance within a unified global experience model, ensuring consistent, high-quality outcomes.
Act as the voice of the customer and supported employee by identifying and addressing systemic experience gaps.
Translate company strategy into clear team priorities, actionable plans, and measurable outcomes.

Leadership & Team Development

Build, lead, and develop a high-performing team of HR Specialists.
Conduct regular 1:1s to review performance, provide coaching, and support career growth.
Set clear expectations and hold team members accountable to performance, quality, and behavioral standards.
Mentor emerging leaders and strengthen leadership capabilities across the team.

Operational Excellence & Quality

Oversee day-to-day operations, ensuring effective prioritization, SLA adherence, and consistent service delivery.
Conduct ongoing quality assurance (QA) reviews to uphold support standards and identify coaching opportunities.
Identify operational risks and gaps, implementing solutions to maintain stability and improve performance.

Performance & Metrics

Own and monitor key performance metrics, including CSAT, response and resolution times, quality, and productivity.
Use data and insights to identify trends, drive accountability, and inform decision-making.
Foster a metrics-driven culture, ensuring the team consistently meets or exceeds established targets.

Cross-Functional Impact

Partner with internal teams to resolve issues, improve workflows, and reduce friction across the customer and employee experience journey.
Support and execute cross-functional initiatives led by senior leadership to advance key business priorities.

Change & Continuous Improvement

Lead and support change initiatives while modeling adaptability in a fast-paced, evolving environment.
Proactively identify opportunities and risks, driving improvements to processes, documentation, and tools that enable scalability and long-term success.

Let’s Connect If You Have:

Proven experience leading teams in customer experience, HR operations, service delivery, or similar environments.
A strong track record of driving performance, accountability, and operational excellence.
Experience working in global or cross-regional environments.
Excellent coaching, people development, and leadership skills.
The ability to navigate ambiguity and lead through change with confidence.
A strong analytical mindset and experience using data to drive decisions.
Exceptional communication, collaboration, and stakeholder management skills.

Our Commitment to You

At Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include:

Flexible Time Off – Take the time you need to recharge.
Parental Leave – Support for growing families.
Health and Dental Insurance – Where applicable, to cover you and your loved ones.
Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.

Please visit our career page for more information.

Pebl is an Equal Opportunity Employer.

We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.

Compensation Range: $1.5M - $2M

Quick apply

Refine Your Search

senior customer experience manager jobs in bengaluru karnataka

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Senior Manager - Experiential Marketing & Brand Experience

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