Hyderabad Telangana Application tech support practitioner Jobs – 20 Open Jobs Today

Application Tech Support Practitioner
Accenture —Hyderabad, Telangana
- Full-time
- Communication skills
Infra Tech Support Practitioner
Accenture —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Scripting
Application Support Engineer
Accenture —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Communication skills
Project Manager - Transition 4B
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
14d
Tech GCC Advisory Analyst
Accenture —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Delivery Consultant, Customer Experience, Professional Services
AWS ProServe IN - Karnataka —Hyderabad, Telangana
- Full-time
- Computer Science
- Sales
- Salesforce
8d
Sr. Director, Head of Trailblazer Relations APAC
Salesforce —Hyderabad, Telangana
- Full-time
- Salesforce
- Public speaking
- Travel
11d
Service Desk- Team Lead
ADB Safegate —Hyderabad, Telangana
- Oracle
- Computer Science
- Master's degree
Software Engineering SMTS (Storage & Data Protection)
Salesforce —Hyderabad, Telangana
- Full-time
- Azure
- Salesforce
- Laboratory experience
11h
LMTS - AI Automation Engineer - Offensive Security
Salesforce —Hyderabad, Telangana
- Full-time
- Salesforce
- System design
- APIs
Product Owner 4D
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Computer Science
- Data analysis skills
- English
Quick apply
5d
GN-Chemicals & Natural Resources-Consultant
Accenture —Hyderabad, Telangana
- Full-time
- Inventory management
- Master's degree
- Project management
Product Manager 4D
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Computer Science
- Data analysis skills
- English
Quick apply
ITOM Consultant
ZeTechno —Hyderabad, Telangana
- Full-time
- Hybrid work
- Oracle
- Windows
- Master's degree
Senior Project Manager
Salesforce —Hyderabad, Telangana
- Full-time
- Azure
- PMP
- Salesforce
Director - Data Engineering 3
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Azure
- Management
- Computer Science
Quick apply
14d
Custom Software Engineer
Accenture —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- DevOps
Lead Consultant - Quality Analyst -Automation with Selenium expertise - Automated testing
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply

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Application Tech Support Practitioner

Accenture -
Hyderabad, Telangana

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Job details

Full-time

Qualifications

TCP
CCNA
Meraki
Technical support
Firewall
DHCP
Splunk
IT support
WAN
DNS
Network support
TCP/IP
Network monitoring
Communication skills
Network security
VPN

Full job description

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Network Security Operations
Good to have skills : Zscaler Architecture
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: ZSCALER SKILL REQUIRED - The Network Support Engineer (L1.5) is responsible for handling network incidents escalated from Level 1 support. This role involves monitoring network infrastructure, performing intermediate troubleshooting, and escalating to Level 2 when necessary. The engineer will support day-to-day network operations, execute standard configuration changes, and contribute to maintaining network stability and performance. Roles & Responsibilities: - Monitor network devices and infrastructure using Network Monitoring Systems (NMS).? - Respond to incidents escalated from L1 support related to connectivity, access, and performance issues.? - Perform basic to intermediate troubleshooting on routers, switches, firewalls, and wireless controllers.? - Implement standard network changes using SOPs such as:? VLAN creation and management? Access and trunk port configuration? Port security settings? IP address assignment under supervision? Basic Troubleshooting? - Collect and analyze logs, perform packet captures, and review system alerts before escalating to L2.? - Maintain accurate incident documentation, including ticket updates and knowledge base entries.? - Follow defined processes and standard operating procedures for network operations.? - The L1.5 engineers will resolve incidents coming from the L1 team. They would also resolve incidents coming from the network monitoring tool Professional & Technical Skills: - 3-7 years of experience in IT/network support.? - Strong understanding of networking fundamentals, including:? - TCP/IP, DHCP, DNS, VLANs, routing basics? - IP address management (IPAM)? - Hands-on experience with CLI-based configuration (Cisco IOS).? - Knowledge of Zscaler and configuration.? - Familiarity with network monitoring and automation tools ? - Basic knowledge of SD-WAN and Cisco DNAC.? - Working knowledge of firewalls and VPNs (Fortinet preferred).? - Basic exposure to log analysis tools like Splunk.? - Meraki basic understanding and troubleshooting Additional Information: - Willingness to work in rotational shifts or on-call support schedules.? - Good communication and documentation skills.? - Ability to follow instructions and work collaboratively in a team environment. - Certification - Cisco Certified Network Associate (CCNA)

15 years full time education

Apply Now

Refine Your Search

application tech support practitioner jobs in hyderabad telangana

Application Tech Support Practitioner

Infra Tech Support Practitioner

Application Support Engineer

Project Manager - Transition 4B

Tech GCC Advisory Analyst

Delivery Consultant, Customer Experience, Professional Services

Sr. Director, Head of Trailblazer Relations APAC

Service Desk- Team Lead

Software Engineering SMTS (Storage & Data Protection)

LMTS - AI Automation Engineer - Offensive Security

Product Owner 4D

GN-Chemicals & Natural Resources-Consultant

Product Manager 4D

ITOM Consultant

Senior Project Manager

Director - Data Engineering 3

Custom Software Engineer

Lead Consultant - Quality Analyst -Automation with Selenium expertise - Automated testing

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