Karnataka Senior service Jobs – 10959 Open Jobs Today

Sr. Manager Operations
Kriya Next Wealth Private Limited —Mysuru, Karnataka
- ₹12,00,000 - ₹18,00,000 a year
- Full-time
- Master's degree
- Analysis skills
- Project management
- Cell phone reimbursement
- Flexible schedule
Quick apply
Senior Voice Specialist
ADPCX —Bengaluru, Karnataka
- ₹3,23,272.86 - ₹8,00,000.14 a year
- Urgently hiring
- English
- Master's degree
- Bachelor's degree
Quick apply
13d
Senior Operations Manager
PawSpace —Bangalore City, Bengaluru, Karnataka
- ₹35,000 - ₹40,000 a month
- CRM software
- In-person
- Communication skills
- Cell phone reimbursement
Quick apply
IND Senior Manager - Business Service Support
Aon Corporation —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Commuter assistance
Workplace Service Delivery Senior Manager CL 6
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manager, Support and Business Operations
Kenvue —Bengaluru, Karnataka
- Hybrid work
- Management
- System design
- Master's degree
Senior Customer Service Associate
Moneyview Pvt. Ltd. —Bengaluru, Karnataka
- ₹3,50,000 - ₹6,00,000 a month
- Full-time
- CRM software
- English
- Computer skills
- Health insurance
- Paid time off
Quick apply
Sr. Front Office Executive (Hospital)
Punarjan Ayurveda Pvt Ltd —Jayanagar, Bengaluru, Karnataka
- ₹25,000 - ₹35,000 a month
- Full-time
- In-person
- Health insurance
- Paid sick time
Quick apply
IN_RBIN_BidP1/MOE14 _Front Line Manager_Senior engineer
Bosch Group —Bidadi, Karnataka
- Full-time
- Engineering
- Microsoft Office
- Assembly
Quick apply
Senior Manager, Procurement (Global Travel Management Desk)
The Nielsen Company —Bengaluru, Karnataka
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
Quick apply
Lead Generation Specialist
Telco Communication India Pvt. Ltd —Indiranagar, Bengaluru, Karnataka
- ₹30,000 - ₹40,000 a month
- Full-time
- CRM software
- English
- In-person
Quick apply
Senior Service Delivery Manager - AMS
EPAM Systems, Inc. —Bengaluru, Karnataka
- Azure
- Computer Science
- Master's degree
- Health insurance
- Paid time off
Corporate Sales Manager
MAKOBA Pvt Ltd —Bangalore City, Bengaluru, Karnataka
- ₹35,000 - ₹40,000 a month
- Full-time
- Sales
- English
- Business development
Quick apply
7d
Senior Application Security (AppSec) Engineer
Whitefield Careers Private Limited —Bangalore City, Bengaluru, Karnataka
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Java
- Databases
- SQL
Quick apply
Senior Customer Success Manager(IoT/ EV/Technology / Mobility Sectors )
Meta Folks technologies —Bengaluru Rural District, Karnataka
- ₹18,00,000 a year
- Full-time
- Administrative experience
- Analysis skills
- In-person
- Health insurance
Quick apply
9d
COBM - GAC KYC - Manager
State Street —Bengaluru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
14d
Senior Lead - Service Management
Microland —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
Senior Manager Contracts & Procurement (Civil)
Chaithanya Projects Pvt Ltd —Bengaluru, Karnataka
- ₹90,000 - ₹1,00,000 a month
- Full-time
- Civil engineering
- Microsoft Excel
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
13d
Senior Business Development Manager – Rehabilitation Services
2050 Healthcare —Bengaluru, Karnataka
- ₹30,000 - ₹60,000 a month
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Quick apply
9d
Senior Payroll Specialist – Global Payroll Operations
3M —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance

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Sr. Manager Operations

Kriya Next Wealth Private Limited -
Mysuru, Karnataka

Quick apply

Job details

Permanent | Full-time
₹12,00,000 - ₹18,00,000 a year

Benefits

Provident Fund
Leave encashment
Cell phone reimbursement
Flexible schedule

Qualifications

Six Sigma Certification
Succession planning
Operations management
Quality management
Master's degree
Analysis skills
Project management
Presentation skills
Bachelor's degree
Business Administration
AI
Communication skills
Lean Six Sigma Certification

Full job description

JOB DESCRIPTION for Senior Manager / Associate Director – Operations (HITL & Catalog Services)

Department: Operations

Reporting To: Director / Business Head – Operations

Location: Mysore

Role Purpose

The Senior Manager / Associate Director – Operations will be responsible for leading large-scale Human-in-the-Loop (HITL) and catalog operations across multiple service lines in a highly dynamic and fast-evolving environment. The role demands strong operational leadership, workforce management, process design, change management, and execution excellence to drive scalable delivery outcomes.

The role will oversee operations involving catalog quality, product taxonomy and product-type validation, classification/reclassification, content enrichment, and AI/GenAI-assisted validation workflows to ensure accuracy, consistency, and quality-driven outcomes.

The incumbent will manage large operational teams, oversee multiple Statements of Work (SOWs), drive operational efficiency, ensure SLA/KPI adherence, and support continuous business transformation through evolving workflows, technologies, and operating models.

Key Responsibilities

1. Operations Leadership & Delivery Management

Lead end-to-end operational delivery across multiple HITL and catalog-related workflows.
Ensure consistent achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), quality metrics, productivity targets, and delivery commitments.
Establish strong governance frameworks for operational reviews, risk mitigation, issue resolution, and escalation management.
Drive execution excellence while balancing dynamic business priorities and evolving operational requirements.
Ensure delivery predictability, operational stability, and business continuity.

2. Workforce Planning & Team Management

Manage large-scale operations with headcount responsibility of approximately 300+ employees across multiple teams and workstreams.
Drive workforce planning, staffing strategy, utilization, ramp-up/down planning, and resource optimization.
Build leadership capability across frontline managers and operational teams to strengthen execution maturity.
Drive employee engagement, performance management, succession planning, and retention strategies.
Ensure effective capacity planning aligned to volume fluctuations and business requirements.

3. Process Design & Operational Excellence

Design, implement, and optimize scalable operational workflows to support evolving business requirements.
Develop and standardize SOPs, governance mechanisms, quality frameworks, and operational controls.
Identify process improvement opportunities to enhance quality, productivity, efficiency, and turnaround time.
Drive continuous improvement initiatives focused on First Time Right (FTR), accuracy, throughput, and operational effectiveness.
Collaborate cross-functionally to improve workflow efficiency and operational scalability.

4. Change Management & Transformation

Lead operations in dynamic environments requiring rapid adaptation to changing priorities, workflows, tools, and business expectations.
Drive structured change management initiatives to support new scope transitions, workflow redesigns, pilot programs, and operational transformation.
Enable seamless adoption of process changes through stakeholder alignment, communication, and execution readiness.
Foster a culture of agility, adaptability, and continuous learning across teams.

5. HITL / AI-Enabled Operations Governance

Oversee Human-in-the-Loop (HITL) workflows supporting AI-enabled operational processes and validation frameworks.
Ensure robust governance over accuracy, relevancy, consistency, truthfulness, compliance, and quality standards.
Drive continuous operational improvements through structured validation and feedback mechanisms.
Partner with cross-functional teams to improve operational effectiveness and workflow maturity.

6. Stakeholder Management & Governance

Partner with business leaders, operations teams, support functions, and internal stakeholders to drive execution excellence.
Lead periodic business reviews, operational governance discussions, and performance reporting mechanisms.
Provide data-driven operational insights and recommendations for informed decision-making.
Manage operational risks and escalations proactively to ensure stakeholder confidence and business continuity.

7. Business & Financial Ownership

Drive operational efficiency, productivity improvement, cost optimization, and resource effectiveness.
Support execution of SOWs through strong planning, operational governance, and delivery oversight.
Ensure adherence to operational, compliance, and business expectations.
Contribute to business growth, scalability, and operational sustainability.

Required Skills & Competencies

Strong expertise in large-scale operations management and delivery leadership.
Proven ability to manage dynamic, fast-changing, and ambiguous business environments.
Strong workforce planning, headcount management, and productivity optimization capabilities.
Expertise in process design, SOP governance, operational controls, and change management.
Strong analytical, problem-solving, and decision-making capabilities.
Excellent stakeholder management, communication, and executive presentation skills.
Strong understanding of quality management, SLA/KPI governance, and operational excellence frameworks.
Ability to drive transformation, adaptability, and execution excellence at scale.

Preferred Experience

Experience in Human-in-the-Loop (HITL), catalog operations, content enrichment, taxonomy validation, product classification, annotation services, validation workflows, content moderation, or digital commerce operations.
Exposure to AI-enabled operations, Model Validation, Generative AI workflows, structured content validation, or quality-governed decision-making environments is preferred.
Experience managing large-scale operational teams and multiple SOW-based delivery environments.
Demonstrated experience in handling dynamic workflows, ambiguity, process transitions, change management, and operational scaling.

Educational Qualification

Bachelor’s degree in any discipline (mandatory).
Master’s degree in business administration, Operations, Management, or related field preferred.
Certification/exposure in Lean, Six Sigma, Quality Management Systems, Project Management, or Operational Excellence will be an added advantage.

Key Success Metrics (Indicative)

SLA & KPI adherence
Quality / Accuracy / FTR performance
Productivity & utilization improvement
Workforce stability and engagement
Delivery predictability and operational governance
Change adoption effectiveness
Stakeholder satisfaction
Cost optimization and operational efficiency
Business continuity and scalability

Candidate Profile

A highly driven operations leader with strong execution rigor, business adaptability, and transformation mindset, capable of managing large-scale dynamic operations while driving operational excellence, workforce effectiveness, and sustainable business outcomes in evolving service environments.

Pay: ₹1,200,000.00 - ₹1,800,000.00 per year

Benefits:

Cell phone reimbursement
Flexible schedule
Leave encashment
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

senior service jobs in karnataka

Sr. Manager Operations

Senior Voice Specialist

Senior Operations Manager

IND Senior Manager - Business Service Support

Workplace Service Delivery Senior Manager CL 6

Manager, Support and Business Operations

Senior Customer Service Associate

Sr. Front Office Executive (Hospital)

IN_RBIN_BidP1/MOE14 _Front Line Manager_Senior engineer

Senior Manager, Procurement (Global Travel Management Desk)

Lead Generation Specialist

Senior Service Delivery Manager - AMS

Corporate Sales Manager

Senior Application Security (AppSec) Engineer

Senior Customer Success Manager(IoT/ EV/Technology / Mobility Sectors )

COBM - GAC KYC - Manager

Senior Lead - Service Management

Senior Manager Contracts & Procurement (Civil)

Senior Business Development Manager – Rehabilitation Services

Senior Payroll Specialist – Global Payroll Operations

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