Kl Senior guest Jobs – 78 Open Jobs Today

Resort Operations Manager/GM
Chemmanur International Holidays and Resorts —Wayanad, Kerala
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Hospitality
- Management
- Master's degree
- Food provided
Quick apply
Operations Manager- Hotels and Resorts
Chemmanur International Holidays and Resorts —Meppadi, Kerala
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Hospitality
- Management
- Master's degree
- Food provided
Quick apply
Senior Guest Relation Executive
Somatheeram Ayurvedic Hospital & Yoga centre —Kovalam, Thiruvananthapuram, Kerala
- ₹28,000 - ₹30,000 a month
- Full-time
- Hospitality
- Customer service
- Front desk
- Health insurance
- Food provided
Quick apply
14d
Senior Front Office Associate
Hotel Excellency —Kochi, Kerala
- ₹20,000 - ₹22,000 a month
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Food provided
Quick apply
13d
Revenue & Key Account Manager – Holiday Homes
SPYNORA PROPERTY MANAGEMENT —Calicut, Kerala
- ₹30,000 - ₹45,000 a month
- Full-time
- Hospitality
- Sales
- Analysis skills
Quick apply
14d
General Manager
Oh Stayz Private Limited —Kochi, Kerala
- ₹40,000 - ₹60,000 a month
- Full-time
- Hospitality
- English
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
Senior Food & Beverages Manager
Corpac Business Consulting —Thiruvananthapuram, Kerala
- ₹35,000 - ₹55,000 a month
- Full-time
- English
- Bachelor's degree
- Quality control
- Paid time off
- Cell phone reimbursement
Quick apply
13d
Senior Travel Consultant
Touracle —Kochi, Kerala
- ₹45,000 - ₹50,000 a month
- Full-time
- Hospitality
- Microsoft Excel
- Sales
- Paid sick time
Quick apply
Assistant General Manager
Heiley Spaces Pvt Ltd —Kochi, Kerala
- ₹45,000 - ₹60,000 a month
- Full-time
- Hospitality
- Bachelor's degree
- Business Administration
- Paid time off
- Paid sick time
Quick apply
Duty Manager
AccorHotel —Kochi, Kerala
- Weekend availability
- Hospitality
- Analysis skills
- Supervising experience
Quick apply
GENERAL MANAGER - HOTEL
Pepper Coast Luxury Business Hotel —Edapally, Kochi, Kerala
- ₹30,000 - ₹35,000 a month
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
9d
GENERAL MANAGER (MALES ONLY)
KM GROUP —Wayanad, Kerala
- ₹20,000 - ₹50,000 a month
- Weekend availability
- Hospitality
- Analysis skills
- Bachelor's degree
Quick apply
Senior Front Office Executive
GEK GROUP —Kollam, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- Front desk
- Paid sick time
Quick apply
Senior Travel Consultant
CocoRoutes —Kochi, Kerala
- ₹25,401.51 - ₹45,517.28 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Cell phone reimbursement
- Flexible schedule
Quick apply
4d
Senior Front Office Executive
The Signature Munnar —Munnar, Kerala
- ₹15,000 - ₹24,000 a month
- Email
- Hospitality
- Customer service
- Front desk
- Paid time off
- Flexible schedule
Quick apply
Senior /Guest Service Associate – Front Office
Olivia Hospitality —Alleppey, Kerala
- ₹15,000 - ₹19,000 a month
- Weekend availability
- Customer service
- Administrative experience
- In-person
- Paid time off
- Cell phone reimbursement
Quick apply
Senior GSA – Reservations
TIARA BY MPS —Calicut, Kerala
- ₹19,000 - ₹22,000 a month
- In-person
- Phone etiquette
- Diploma
Quick apply
7d
Tour Consultant- International Tours (Kochi Candidates Only)
Iris Holidays —Kochi, Kerala
- ₹20,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Health insurance
- Flexible schedule
Quick apply
11d
Senior /Guest Service Associate – F&B Service
Olivia Hospitality —Alleppey, Kerala
- ₹15,000 - ₹19,000 a month
- Weekend availability
- Customer service
- English
- In-person
- Paid time off
- Cell phone reimbursement
Quick apply
14d
Bar Manager
Raj Riveria Hotels —Muvattupuzha, Kerala
- ₹25,000 - ₹30,000 a month
- Weekend availability
- Hospitality
- Inventory control
- Inventory management
- Flexible schedule
- Food provided
Quick apply
14d

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Resort Operations Manager/GM

Chemmanur International Holidays and Resorts
Wayanad, Kerala

Quick apply

Job details

Permanent | Full-time
₹80,000 - ₹1,00,000 a month

Benefits

Provident Fund
Food provided

Qualifications

Hospitality
Succession planning
Management
Master's degree
Quality assurance
Bachelor's degree
Hospitality Management
Business Administration
MBA
Hotel experience
Hospitality management

Full job description

Position Summary

We are seeking a dynamic and results-driven Operations Manager – Resorts & Hotels to lead the overall operations of our hospitality business. The successful candidate will be responsible for driving operational excellence, enhancing guest satisfaction, maximizing profitability, and ensuring the highest standards of service across all resort and hotel operations.

The ideal candidate should possess strong leadership capabilities, extensive experience in hospitality operations, and a proven track record of managing financial performance, operational efficiency, and large multidisciplinary teams.

Key Responsibilities

Business & Financial Management

Own the overall Profit & Loss (P&L) of the assigned resort(s) and hotel operations, ensuring revenue growth and profitability.
Develop and execute operational strategies aligned with the organization's business objectives.
Prepare and manage annual budgets, operating plans, forecasts, and capital expenditure proposals.
Monitor financial performance through key performance indicators and implement corrective actions where required.
Drive revenue optimization while maintaining cost efficiency and service quality.
Identify new business opportunities and operational improvements to enhance profitability.

Operations Management

Oversee the day-to-day operations of all departments, including Front Office, Housekeeping, Food & Beverage, Engineering, Maintenance, Security, Recreation, and Guest Services.
Ensure smooth and efficient functioning of all operational areas while maintaining exceptional service standards.
Develop and implement standard operating procedures (SOPs) and operational best practices.
Ensure optimum utilization of manpower, infrastructure, and other organizational resources.
Monitor operational performance through regular reviews and continuous improvement initiatives.

Guest Experience

Foster a guest-centric culture focused on delivering exceptional hospitality experiences.
Monitor guest feedback, online reviews, and satisfaction metrics, ensuring timely resolution of concerns.
Implement initiatives to improve guest engagement, loyalty, and repeat business.
Maintain the highest standards of cleanliness, safety, comfort, and service delivery.
People Management
Lead, mentor, and develop department heads and operational teams.
Drive employee engagement, performance management, succession planning, and talent development.
Ensure adequate staffing levels through workforce planning and effective resource allocation.
Promote a culture of accountability, collaboration, professionalism, and continuous improvement.

Compliance & Quality Assurance

Ensure compliance with all statutory, legal, health, safety, fire, environmental, and hospitality regulations.
Maintain quality standards in accordance with company policies and industry best practices.
Coordinate internal and external audits and ensure timely implementation of corrective actions.
Oversee risk management initiatives and business continuity planning.

Vendor & Stakeholder Management

Manage relationships with vendors, contractors, travel partners, government authorities, and other stakeholders.
Negotiate service agreements and monitor vendor performance to ensure value and quality.
Coordinate with corporate leadership on strategic initiatives and business performance.

Strategic Planning

Participate in long-term business planning, expansion initiatives, and new project development.
Evaluate operational trends and recommend strategies to improve occupancy, guest satisfaction, and profitability.
Prepare and present operational and financial reports to senior management.

Qualifications

Bachelor's Degree in Hotel Management, Hospitality Management, Business Administration, or a related discipline.
A postgraduate qualification such as an MBA or Master's in Hospitality Management will be an added advantage.

Experience

Minimum 15 years of progressive experience in the hospitality industry.
At least 10 years of experience in a managerial or leadership capacity overseeing resort and/or hotel operations.
Demonstrated experience in independently managing Profit & Loss (P&L), budgeting, financial planning, and operational performance.
Experience managing luxury resorts, premium hotels, hospitality chains, or multi-property operations will be highly preferred.

Pay: ₹80,000.00 - ₹100,000.00 per month

Benefits:

Food provided
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

senior guest jobs in kl

Resort Operations Manager/GM

Operations Manager- Hotels and Resorts

Senior Guest Relation Executive

Senior Front Office Associate

Revenue & Key Account Manager – Holiday Homes

General Manager

Senior Food & Beverages Manager

Senior Travel Consultant

Assistant General Manager

Duty Manager

GENERAL MANAGER - HOTEL

GENERAL MANAGER (MALES ONLY)

Senior Front Office Executive

Senior Travel Consultant

Senior Front Office Executive

Senior /Guest Service Associate – Front Office

Senior GSA – Reservations

Tour Consultant- International Tours (Kochi Candidates Only)

Senior /Guest Service Associate – F&B Service

Bar Manager

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