Manesar, Haryana Customer support associate Jobs – 352 Open Jobs Today

Customer Support Associate (Email Support)
Filo edTech —Gurugram, Haryana
- ₹4,00,000 - ₹5,00,000 a year
- Full-time
- English
- Bachelor's degree
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply
P2 Associate Manager - Customer Support
PayU —Gurugram, Haryana
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Customer Support Associate
Work Place —Gurugram, Haryana
- Up to ₹50,000 a month
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
14d
Customer Support Associate
SalarySe —Gurugram, Haryana
- ₹20,000 - ₹30,000 a month
- Full-time
- CRM software
- English
- Computer skills
- Health insurance
- Cell phone reimbursement
Quick apply
Customer Support Associate (CSA)
Essence Studios —Gurugram, Haryana
- ₹15,000 - ₹30,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
Quick apply
13d
Customer Support Associate
EVE Healthcare Centres Private Limited —Gurugram, Haryana
- ₹18,500 - ₹20,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Food provided
Quick apply
2d
Chat Support Executive
Transcom —Gurugram, Haryana
- ₹24,000 - ₹26,000 a month
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
Sales Operations Associate (Cybersecurity)
NurtureHRM —Gurugram, Haryana
- ₹3,50,000 - ₹5,00,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Cell phone reimbursement
Quick apply
Customer Support Associate
Placynt Talent Management —Gurugram, Haryana
- ₹18,000 - ₹20,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
5d
Customer Support Associate
SUMERU INC —Gurugram, Haryana
- ₹20,000 - ₹24,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
Customer Support Associate
Cubnet Services —Gurugram, Haryana
- ₹25,000 - ₹40,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
7d
Customer Support Associate
The Artarium —Gurugram, Haryana
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Bachelor's degree
Quick apply
13d
Associate - Customer Care - Sales & Support 5A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Hybrid work
- English
- Microsoft Office
- Master's degree
Quick apply
Sr. Associate - Customer Care - Voice 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
5d
Process Associate- Customer Care
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Weekend availability
- Customer service
- English
- Analysis skills
- Flexible schedule
Quick apply
Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics
Mastercard —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- English
- Master's degree
Customer Service Associate
Accenture —Gurugram, Haryana
- Full-time
- Customer service
- Project management
- Bachelor's degree
International Technical Support Executive
Transcom —Gurugram, Haryana
- ₹24,000 - ₹30,000 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Quick apply
Sr. Associate - Customer Care - Blended 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Senior Associate, Commercial Excellence - Global Capability Center
Alvarez & Marsal —Gurugram, Haryana
- Microsoft Excel
- Finance
- Master's degree

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Customer Support Associate (Email Support)

Filo edTech
Gurugram, Haryana

Quick apply

Job details

Full-time
₹4,00,000 - ₹5,00,000 a year

Benefits

Provident Fund
Health insurance
Cell phone reimbursement

Qualifications

English
Bachelor's degree
Zendesk
Customer support
Communication skills

Full job description

About the company

Founded by a team of IITians, Filo created the world's only scalable high frequency 1:1 tutoring technology (8 patents awarded in India & US). Leveraging AI-based realtime matching to connect students with top teachers across the country in less than 60 seconds, 24x7. These are live, private 1-on-1 interactive video sessions where experts help students with their most challenging learning gaps. Loved by 4million+ students over 15 countries, we are proud of our team of 60,000 teachers who ensure round the clock availability of high quality pedagogy to every student.

Our work in the public education space ranges from tribal districts of Jharkhand to urban districts of Alabama, USA with a brimming population of students from diverse cultural backgrounds. The ability of the technology to go beyond non-interactive digital content based approaches by providing a personal teacher to students for every subject has been rigorously validated by institutes like John Hopkins University and consultants from World Bank, through impact studies.

Within a short time, our work has been recognised with Gold Award at National Award for E-Governance by GOI and Innovation Award by Meity at G20 stage. International organisations like Google and Amazon have awarded Filo for its product and engineering capabilities.

At the end of the day, we are a group of engineers who believe in the power of education to transform nations. We are looking at the problem of mass education from first-principles and creating daring solutions that are loved by students.

Job Overview:

We are seeking a dedicated and customer-oriented Customer Support Specialist to join our team. The ideal candidate will be responsible for handling customer inquiries and resolving issues through email communication. This role requires excellent written communication skills, a keen eye for detail, and a passion for providing outstanding customer service.

Key Responsibilities:

Email Support:
Respond to customer inquiries and issues via email in a timely and professional manner.
Ensure all emails are addressed with accurate information and provide solutions that meet customer needs.
Problem Resolution:
Troubleshoot and resolve customer issues effectively, ensuring a high level of customer satisfaction.

· Escalate complex issues to higher-level support or appropriate departments when necessary.

Customer Interaction:
Build and maintain positive relationships with customers through clear and empathetic communication.
Provide updates and follow-ups to customers regarding their inquiries or issues.
Documentation and Reporting:
Document customer interactions and maintain accurate records of support requests and resolutions.
Generate and maintain reports on customer support activities, highlighting common issues and areas for improvement.
Continuous Improvement:
Stay up-to-date with company products, services, and policies to provide accurate information to customers.
Provide feedback to the management team regarding common customer issues and potential areas for process improvement.

Qualifications:

Proven experience of 1-2 years in a customer support role, preferably in email support.
Excellent written communication skills with a strong command of the English language.
Ability to handle multiple inquiries and prioritize tasks effectively.
Strong problem-solving skills and attention to detail.
Familiarity with customer support software and ticketing systems such as Zoho, Zendesk etc.
Ability to work independently and as part of a team.
A positive attitude and a passion for helping customers.

Education:

Must be a graduate.

Pay: ₹400,000.00 - ₹500,000.00 per year

Benefits:

Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer support associate jobs in manesar, haryana

Customer Support Associate (Email Support)

P2 Associate Manager - Customer Support

Customer Support Associate

Customer Support Associate

Customer Support Associate (CSA)

Customer Support Associate

Chat Support Executive

Sales Operations Associate (Cybersecurity)

Customer Support Associate

Customer Support Associate

Customer Support Associate

Customer Support Associate

Associate - Customer Care - Sales & Support 5A

Sr. Associate - Customer Care - Voice 5B

Process Associate- Customer Care

Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics

Customer Service Associate

International Technical Support Executive

Sr. Associate - Customer Care - Blended 5B

Senior Associate, Commercial Excellence - Global Capability Center

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