Borivali Mumbai Maharashtra It support engineer i, ops tech solutions delivery Jobs – 863 Open Jobs Today

IT Support Engineer – L1/L2
Sia —Mumbai, Maharashtra
- Full-time
- Hybrid work
- Azure
- Computer Science
- English
Quick apply
Technical Support Engineer – SDE
Intertec Systems —Mumbai, Maharashtra
- Microsoft Outlook
- Software troubleshooting
- Microsoft Office
Technical Support Engineer- Qualispace
Vertoz —Airoli, Navi Mumbai, Maharashtra
- Rotational shift
- Computer science
- Windows
- Computer networking
- Flexible schedule
8d
L2 / L3 IT Hardware & Networking Engineers
HR Placers —Mulund, Mumbai, Maharashtra
- ₹30,000 - ₹45,000 a month
- Full-time
- Windows
- In-person
Quick apply
1d
IT Support Engineer
Larsen & Toubro —Powai, Mumbai, Maharashtra
- Software troubleshooting
- B.Sc
- Bachelor's degree
Airport Systems – IT / ICT (SME)
AtkinsRéalis —Mumbai, Maharashtra
- Full-time
- Remote
- AutoCAD
- Computer Science
- B.Sc
- Health insurance
MS Engineer - VC support L1
NTT DATA —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
- Computer networking
- IT
4d
Exe. Technical Support Engineer
VivaConnect —Mumbai, Maharashtra
- Communication skills
- HTML
Quick apply
Analyst, IT Support
Cactus Communications Services Pte. Ltd. —Mumbai, Maharashtra
- Microsoft Outlook
- Software troubleshooting
- B.Sc
Application Support Engineer
1666 XCH Sol Ltd —Mumbai, Maharashtra
- Full-time
- Oracle
- Java
- SQL
2d
IT Support Engineer I, Ops Tech Solutions Delivery
ADCI - Maharashtra —Mumbai, Maharashtra
- Full-time
- Windows
- 12th Pass
- Computer networking
ENGINEER TECHNICAL SUPPORT - L1
Network Techlabs —Andheri, Mumbai, Maharashtra
- Full-time
- Communication skills
- Health insurance
- Paid time off
3d
Enabling Areas - IT - Assistant Manager - Data Engineer
Deloitte —Mumbai, Maharashtra
- Computer Science
- SQL
- Bachelor's degree
Networking Managed Services Engineer (L1)
NTT DATA —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Bachelor's degree
IT Service Engineer
Bruker —Mumbai, Maharashtra
- Computer Science
- Software troubleshooting
- Customer service
3d
M365 L1 Engineer
Atidan Technologies —Mumbai, Maharashtra
- Rotational shift
- Azure
- Computer Science
- B.Sc
3d
Network Operations Center Tech (Weekends)
Aunalytics —Mumbai, Maharashtra
- Weekend availability
- Software troubleshooting
- English
- Windows
Quick apply
L3 IT Hardware & Networking Engineer Field Support
HR Placers —Mulund, Mumbai, Maharashtra
- ₹40,000 - ₹50,000 a month
- Full-time
- Computer Science
- Windows
- Travel
Quick apply
1d
Technical Support Engineer (Fresher)
Jampot Technologies —Mumbai, Maharashtra
- Computer Science
- B.Sc
- Presentation skills
L2 Support Engineer Mumbai:
iNube Software Solutions —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- IT

I want to receive the latest job alerts for it support engineer i, ops tech solutions delivery in borivali mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support engineer i, ops tech solutions delivery jobs near borivali mumbai maharashtra

Support Engineer jobs in Mumbai, Maharashtra

Hardware Engineer jobs in Mulund, Mumbai, Maharashtra

Engineer jobs in Mumbai, Maharashtra

IT Support jobs in Mumbai, Maharashtra

Technical Support jobs in Andheri, Mumbai, Maharashtra

IT Engineer jobs in Mumbai, Maharashtra

Technical Support Engineer jobs in Airoli, Navi Mumbai, Maharashtra

Technical Support Engineer jobs in Mumbai, Maharashtra

Application Support Engineer jobs in Mumbai, Maharashtra

Area Manager jobs in Mumbai, Maharashtra

Support Engineer jobs in Hyderabad, Telangana

Design Engineer jobs in Ahmedabad, Gujarat

Support Engineer jobs in Calicut, Kerala

It Support Internship jobs in Remote

Cloud Engineer jobs in Jaipur, Rajasthan

Support Engineer jobs in Assam

Network Engineer jobs in Navi Mumbai, Maharashtra

Support Engineer jobs in Baner, Pune, Maharashtra

Hardware Engineer jobs in Uttarakhand

Hardware Engineer jobs in Mumbai, Maharashtra

IT Support Engineer – L1/L2

Sia -
Mumbai, Maharashtra

Quick apply

Job details

Full-time

Qualifications

French
Knowledge management
Azure
Operating systems
Computer Science
IT service management
English
Windows
Bachelor's degree
IT support
MacOS
Communication skills
Intune

Full job description

Company Description

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity.

With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.

Job Description

Reporting to the IT Manager, you will join an international IT Helpdesk team currently composed of members based in France and the United States, with ongoing expansion in India, Mumbai.

As an IT Support Technician N1/N2, you will be responsible for providing first and second-level technical support to end users worldwide. You will handle incidents and service requests, ensuring timely resolution and a high level of user satisfaction.

You will play a key role in maintaining the quality of IT services by resolving issues efficiently, escalating when necessary, and contributing to continuous improvement of support processes.

Key Responsibilities

Operational Support

Provide Level 1 and Level 2 support to end users via ticketing system, phone, Teams, or on-site.
Diagnose and resolve hardware, software, and network-related incidents.
Manage user requests including account creation, access rights, and software installation.
Escalate complex issues to higher support levels when necessary.
Ensure proper documentation of incidents and resolutions.

User Support & Experience

Assist users with day-to-day IT issues, ensuring a high level of customer satisfaction.
Provide support to VIP users when required, maintaining professionalism and responsiveness.
Guide users in best practices and usage of IT tools.

Device & Environment Management

Prepare, configure, and deploy workstations (Windows / Mac).
Manage IT equipment lifecycle (installation, maintenance, replacement).
Support mobile device management solutions (Intune, Kandji).
Ensure proper inventory and asset tracking.

Process & Knowledge Management

Document procedures and contribute to the knowledge base.
Follow ITSM best practices and ensure SLA compliance.
Suggest improvements to enhance support efficiency and user experience.

Collaboration & Communication

Collaborate with international IT teams.
Communicate clearly with users and stakeholders regarding incident status.
Participate in team meetings and knowledge sharing sessions.

Work Schedule

This role requires working in a 24x7 rotational shift environment to support global time zones and international users.

Qualifications

Education & Experience

Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
2–5 years of experience in IT support (Level 1 and/or Level 2).
Experience in an international environment is a plus.

Technical Skills

Good knowledge of Microsoft 365 environment.
Familiarity with Entra ID (Azure AD).
Experience with Intune and Kandji is a plus.
Strong understanding of Windows and Mac operating systems.
Basic knowledge of networks and IT infrastructure.
Experience with ticketing systems.

Soft Skills

Strong communication and interpersonal skills.
Customer-oriented mindset.
Ability to prioritize and manage multiple tasks.
Team player with a proactive attitude.
Willingness to learn and improve continuously.

Languages

Fluent English (spoken and written) is mandatory.
French is a plus.

Additional Information

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Quick apply

Refine Your Search

it support engineer i, ops tech solutions delivery jobs in borivali mumbai maharashtra

IT Support Engineer – L1/L2

Technical Support Engineer – SDE

Technical Support Engineer- Qualispace

L2 / L3 IT Hardware & Networking Engineers

IT Support Engineer

Airport Systems – IT / ICT (SME)

MS Engineer - VC support L1

Exe. Technical Support Engineer

Analyst, IT Support

Application Support Engineer

IT Support Engineer I, Ops Tech Solutions Delivery

ENGINEER TECHNICAL SUPPORT - L1

Enabling Areas - IT - Assistant Manager - Data Engineer

Networking Managed Services Engineer (L1)

IT Service Engineer

M365 L1 Engineer

Network Operations Center Tech (Weekends)

L3 IT Hardware & Networking Engineer Field Support

Technical Support Engineer (Fresher)

L2 Support Engineer Mumbai:

I want to receive the latest job alerts for it support engineer i, ops tech solutions delivery in borivali mumbai maharashtra

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected