Ch Team leader customer service Jobs – 38 Open Jobs Today

Team Lead - Sales
Gleuhr —Chandigarh, Chandigarh
- ₹35,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
General Manager - Operations
Meliaa - A Fine Cuisine Bar —Chandigarh, Chandigarh
- ₹55,322.82 - ₹97,008.64 a month
- Full-time
- Hospitality
- Customer service
- Master's degree
- Commuter assistance
- Cell phone reimbursement
Quick apply
Senior Customer Success Manager
Basware —Chandigarh
- Master's degree
- Analysis skills
- Bachelor's degree
Customer Care Executive
eClerx —Chandigarh, Chandigarh
- ₹20,000.00 - ₹23,000.92 a month
- Full-time
- CRM software
- Customer service
- 12th Pass
- Commuter assistance
- Health insurance
Quick apply
Technical Services Team Leader – GPS Devices
BlackBox GPS Technologies —Chandigarh
- Urgently hiring
- Microsoft Excel
- Electrical experience
- Diploma
Customer Success Manager
Basware —Chandigarh
- English
- Master's degree
- Bachelor's degree
Telesales Executive
Martech Space Castle —Chandigarh
- ₹12,000 - ₹25,000 a month
- Full-time
- CRM software
- In-person
- Communication skills
- Paid sick time
Quick apply
Analyst
Eclerx —Chandigarh
- Night shift
- Master's degree
- Bachelor's degree
- Human resources
- Health insurance
Sales Head (Medical Devices & Healthcare Solutions)
Healthy Jeena Sikho —Chandigarh, Chandigarh
- ₹24,282.35 - ₹95,534.54 a month
- Full-time
- Sales
- Customer service
- Master's degree
Quick apply
Customer Operations
eClerx —Chandigarh, Chandigarh
- ₹20,000 - ₹23,000 a month
- Full-time
- CRM software
- Customer service
- 12th Pass
- Commuter assistance
- Health insurance
Quick apply
14d
Head of Operations
G-LEUHR —Chandigarh, Chandigarh
- ₹50,000 - ₹70,000 a month
- Full-time
- Hospitality
- Management
- Project management
Quick apply
2d
National Sales Manager
Sanrai Med India —Chandigarh
- Management
- Marketing
- Business Administration
Ecommerce Developer
RGB Web Tech —Chandigarh
- Part-time
- Azure
- Computer Science
- No experience needed
Telesales Executive
Acute Professional Networks LLP —Chandigarh, Chandigarh
- ₹15,000.81 - ₹22,000.00 a month
- Full-time
- CRM software
- English
- Microsoft Office
- Health insurance
- Cell phone reimbursement
Quick apply
3d
US HR Process – HRSD
Eclerx Services Ltd. IT Park —Chandigarh, Chandigarh
- Up to ₹23,100 a month
- Full-time
- Master's degree
- Bachelor's degree
- Human resources
- Commuter assistance
- Health insurance
Quick apply
5d
Director Engineering
Finxera —Chandigarh
- 12th Pass
- JavaScript
- Leadership
Senior DBA
Cintra: The Multi-Cloud Database Architects —Chandigarh, Chandigarh
- Rotational shift
- Azure
- Oracle
- Computer Science
- Health insurance
TeleSales
Re-Consult advisory —Chandigarh
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- English
- Communication skills
Dir-Sales & Marketing-C
Marriott International, Inc —Chandigarh, Chandigarh
- ₹100 a day
- Full-time
- Sales
- Bachelor's degree
- Business Administration
Manager, Professional Services
Basware —Chandigarh
- Team management
- AI
- Leadership

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Team Lead - Sales

Gleuhr
Chandigarh, Chandigarh

Quick apply

Job details

Full-time
₹35,000 - ₹50,000 a month

Qualifications

Microsoft Excel
Sales
Sales management
Customer service
Upselling
Sales
Business development
Communication skills
Negotiation

Full job description

Role Summary

The Team Leader – Sales is responsible for managing the sales team, ensuring disciplined follow-ups, improving conversions, achieving monthly revenue targets and maintaining a strong customer experience. The role requires daily ownership of lead management, counselling quality, team productivity and sales performance.

The Team Leader is expected to lead from the front, support the team in closing high-value cases and maintain a performance-driven culture at the branch.

Key Responsibilities

1. Sales Target Achievement

Achieve the assigned monthly branch and team sales targets.
Break the monthly target into weekly and daily targets for each team member.
Monitor performance daily and take corrective action wherever required.
Focus on revenue, conversions, package upgrades and repeat business.

2. Lead Management and Follow-Ups

Ensure all walk-ins, digital leads, references and enquiries are followed up properly.
Monitor lead response time and ensure no lead is missed.
Review pending follow-ups, hot leads and lost leads daily.
Improve conversions through structured follow-up planning.
Ensure accurate lead status updates in CRM or daily trackers.

3. Team Management

Manage, motivate and guide the sales team to achieve individual and team targets.
Conduct daily morning huddles and evening performance reviews.
Assign priorities, follow-ups and responsibilities to each team member.
Identify weak performers and provide coaching, scripts and practical support.
Maintain discipline, punctuality and professional conduct within the team.

4. Customer Counselling and Closures

Ensure customers receive clear, professional and ethical counselling.
Support the team in handling high-value cases and difficult closures.
Address customer objections related to pricing, packages and treatment plans.
Ensure the team communicates value clearly without making false commitments.
Maintain a customer-first approach while protecting business profitability.

5. Conversion Improvement

Track daily walk-ins, consultations, closures, conversion percentage and average billing.
Identify reasons for lost sales and implement improvement plans.
Improve package conversion, add-on sales and cross-selling opportunities.
Review sales scripts and objection-handling techniques regularly.

6. Reference Generation and Repeat Business

Drive customer references through strong service experience and follow-ups.
Ensure regular reconnects with existing customers for additional requirements.
Encourage the team to generate references from satisfied customers.
Track reference-based leads and conversions.

7. Reporting and Coordination

Share daily sales reports with the Branch Manager.
Maintain accurate records of:
Total leads
Walk-ins
Consultations
Sales closures
Revenue achieved
Pending follow-ups
Team-wise performance
References generated
Coordinate with the backend team for lead flow, lead quality and campaign feedback.
Highlight operational issues affecting sales performance.

8. Training and Development

Train new sales team members on:
Products and services
Sales process
Customer counselling
Follow-up discipline
Objection handling
CRM usage
Conduct role plays and sales reviews regularly.
Share best practices and successful closure techniques with the team.

Key Performance Indicators

The performance of the Team Leader – Sales will be measured on:

Monthly sales target achievement
Team target achievement
Individual team member productivity
Walk-in to sale conversion percentage
Lead to appointment conversion percentage
Average billing value
Follow-up closure ratio
Reference generation
Repeat customer revenue
CRM accuracy and reporting discipline
Team attendance and discipline
Customer satisfaction and complaint control

Required Skills

Strong communication and counselling skills
Leadership and team-handling ability
Sales closing and negotiation skills
Target-oriented mindset
Ability to work under pressure
Strong follow-up discipline
Problem-solving attitude
Data tracking and reporting ability
Basic knowledge of CRM, Excel or sales trackers
Positive, professional and ownership-driven approach

Job Type: Full-time

Pay: ₹35,000.00 - ₹50,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

team leader customer service jobs in ch

Team Lead - Sales

General Manager - Operations

Senior Customer Success Manager

Customer Care Executive

Technical Services Team Leader – GPS Devices

Customer Success Manager

Telesales Executive

Analyst

Sales Head (Medical Devices & Healthcare Solutions)

Customer Operations

Head of Operations

National Sales Manager

Ecommerce Developer

Telesales Executive

US HR Process – HRSD

Director Engineering

Senior DBA

TeleSales

Dir-Sales & Marketing-C

Manager, Professional Services

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