Chennai Tamil Nadu Collection team Jobs – 871 Open Jobs Today

CRM Executive
LML Homes LLP —Kilpauk, Chennai, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
2d
General Manager - Sales & Marketing
LML Homes LLP —Kilpauk, Chennai, Tamil Nadu
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Sales
- Business development
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply
2d
Retail Sales Executive – Luxury Products (Pens & Accessories)
MAKOBA Pvt Ltd —Chennai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Weekend availability
- Customer service
- English
- POS
- Paid time off
- Cell phone reimbursement
Quick apply
Collection Manager
FLS - STTORM —Chennai, Tamil Nadu
- ₹40,000 - ₹55,000 a month
- Full-time
- In-person
Quick apply
2d
Documentation Senior Executive
Agro Crops India Pvt Ltd —Teynampet, Chennai, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- ERP systems
- English
- Microsoft Office
Quick apply
2d
Executive - Cash
Wonderla Holidays —Chengalpattu, Chennai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Weekend availability
- Customer service
- English
- Cashiering
Quick apply
MIS Head
Emriom Fze —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Analysis skills
- Presentation skills
Quick apply
4d
Executive – Billing, Client Coordination & Manpower Procurement
Sterling and Wilson Private Limited —Chennai, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Electrical experience
- Health insurance
- Cell phone reimbursement
Quick apply
3h
Collection Manager - HL/ LAP/EL| Chennai
CSB Bank —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Team management
21h
Senior Credit Manager(NBFC)
sara jobs —Chennai, Tamil Nadu
- ₹25,479.49 - ₹89,661.76 a month
- Full-time
- Finance
- Master's degree
- Business Administration
Quick apply
1d
Hiring Billing Executive
GERI CARE HOSPITAL —Adyar, Chennai, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- In-person
- Medical terminology
Quick apply
Senior Team Lead - Customer Care
HCLTech —Chennai, Tamil Nadu
- Customer service
- English
- Bachelor's degree
3d
CFO
Emriom Fze —Chennai, Tamil Nadu
- Full-time
- Accounting
- In-person
- Leadership
Quick apply
4d
Field Collection Executive
Buck4India —Chennai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- Accounting
- In-person
- Commuter assistance
- Paid time off
Quick apply
Parent Relationship Executive
CHENNAI CHESS CLUB —Anna Nagar East, Chennai, Tamil Nadu
- Up to ₹4,50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Bachelor's degree
- Work from home
Quick apply
1d
Billing Executive
Shree Vasu Logistic Limited —Sholavaram, Chennai, Tamil Nadu
- ₹18,000 - ₹22,000 a month
- Full-time
- Bachelor's degree
- Data entry
- Computer skills
- Commuter assistance
- Paid time off
Quick apply
3d
Area Sales Manager
SRI DAIRY —Chennai, Tamil Nadu
- From ₹45,000 a month
- Full-time
- Sales
- Business development
- In-person
Quick apply
9d
Business Development Executive (BDE)
Lyzoo Technologies Private limited —Chennai, Tamil Nadu
- ₹25,582.82 - ₹60,959.07 a month
- Full-time
- Customer service
- ERP systems
- English
- Commuter assistance
- Health insurance
Quick apply
Area Collection Manager-Manager-Field Collections
Paytm —Chennai, Tamil Nadu
- Management
- Computer skills
- Leadership
Operations Manager
Snaxsmart —Thiruvanmiyur, Chennai, Tamil Nadu
- ₹40,000 - ₹45,000 a month
- Full-time
- Computer literacy
- English
- Bachelor's degree
Quick apply
12d

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CRM Executive

LML Homes LLP
Kilpauk, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹25,000 - ₹40,000 a month
2 days ago

Benefits

Internet reimbursement
Provident Fund
Health insurance
Cell phone reimbursement

Qualifications

Customer service
Administrative experience
Bachelor's degree
Customer support
Office experience

Full job description

Customer Relationship Management

Act as the primary point of contact for customers after booking.
Maintain professional and regular communication with customers.
Understand customer requirements, concerns and expectations.
Build strong and long-term customer relationships.
Ensure customers receive timely and accurate information regarding their property.

B. Booking & Documentation

Coordinate the customer booking process and ensure completion of required documentation.
Verify customer KYC and other relevant documents.
Maintain accurate customer records in the CRM system.
Coordinate with Sales, Legal and Accounts teams for agreement and documentation requirements.
Track pending documents and follow up with customers for timely submission.

C. Payment & Collections Coordination

Maintain records of customer payment schedules and outstanding amounts.
Send payment reminders and demand notices as per approved schedules.
Coordinate with the Accounts/Finance team regarding customer payments.
Follow up with customers for pending payments.
Update payment status and customer records in the CRM system.
Escalate delayed payments to the reporting manager as required.

D. Customer Query & Grievance Handling

Respond promptly to customer queries through phone, email and other approved communication channels.
Register and track customer complaints and service requests.
Coordinate with concerned departments for resolution of customer issues.
Ensure complaints are closed within defined timelines.
Maintain proper records of complaints, actions taken and closure status.
Escalate unresolved or critical issues to the CRM Manager/Management.

E. Coordination with Project Team

Coordinate with Project, Civil, MEP and Quality teams regarding construction-related customer queries.
Provide customers with approved project updates and information.
Coordinate customer site visits wherever permitted.
Assist in communicating construction progress and important project milestones.
Ensure only authorized and verified information is shared with customers.

F. Agreement, Registration & Legal Coordination

Coordinate with customers regarding sale agreements, registration and other legal documentation.
Liaise with Legal and Documentation teams for pending requirements.
Track agreement and registration status.
Ensure customers are informed about important documentation timelines.
Maintain proper records of completed and pending documentation.

G. Possession & Handover

Coordinate the customer possession process.
Prepare and maintain possession schedules.
Coordinate with Project, Quality, Accounts and other departments for handover readiness.
Communicate possession-related requirements to customers.
Coordinate snag/defect reporting and closure before handover.
Ensure required handover documents are completed and maintained.

H. Post-Sales Customer Support

Handle customer requests after possession as per company policies.
Coordinate with maintenance/facility and project teams for post-handover concerns.
Track service requests until closure.
Ensure timely communication to customers regarding the status of their requests.
Maintain records of post-sales interactions and resolutions.

I. CRM System & MIS

Update customer information, interactions, payment status, documentation and service requests in the CRM system.
Ensure CRM data is accurate and updated on a regular basis.
Prepare daily/weekly/monthly CRM reports.
Maintain MIS related to bookings, collections, documentation, grievances, registrations and possession.
Track pending activities and follow up with respective stakeholders.

J. Customer Communication

Draft and send professional customer communications, notices, reminders and updates.
Coordinate communication regarding payment schedules, project updates, registration, possession and other important milestones.
Ensure communication is clear, accurate and aligned with company policies.
Maintain proper records of important customer communications.

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Internet reimbursement
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

collection team jobs in chennai tamil nadu

CRM Executive

General Manager - Sales & Marketing

Retail Sales Executive – Luxury Products (Pens & Accessories)

Collection Manager

Documentation Senior Executive

Executive - Cash

MIS Head

Executive – Billing, Client Coordination & Manpower Procurement

Collection Manager - HL/ LAP/EL| Chennai

Senior Credit Manager(NBFC)

Hiring Billing Executive

Senior Team Lead - Customer Care

CFO

Field Collection Executive

Parent Relationship Executive

Billing Executive

Area Sales Manager

Business Development Executive (BDE)

Area Collection Manager-Manager-Field Collections

Operations Manager

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