Delhi Delhi Hotel front office Jobs – 69 Open Jobs Today

AsstMgr-Front Office I
Marriott International, Inc —Delhi, Delhi
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Assistant Front Office Manager
Marriott International, Inc —Delhi, Delhi
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Front Office Associate
Marriott International, Inc —Delhi, Delhi
- Full-time
- 12th Pass
- Supervising experience
Assistant Manager - Front Desk
Marriott International, Inc —Delhi, Delhi
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Front Office Manager
The Viking Hotel —Delhi, Delhi
- From ₹20,000 a month
- Full-time
- Hospitality
- Customer service
- Front desk
- Food provided
Quick apply
16h
AsstMgr-Front Desk
Marriott International, Inc —Delhi, Delhi
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Front Office Associate
Radisson Hotel Group —Delhi, Delhi
- Full-time
- Communication skills
Quick apply
10d
Assistant Front Desk Manager
Marriott International, Inc —Delhi, Delhi
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Assistant Manager -Front Desk
Marriott International, Inc —Delhi, Delhi
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Guest Relations Officer-(Hospitality)
Unity Group —Delhi, Delhi
- ₹40,000 - ₹60,000 a month
- Full-time
- Hospitality
- Bachelor's degree
- In-person
Quick apply
3d
Assistant General Manager
Southgate Resorts & Hotels Pvt. Ltd. —South East District, Delhi
- ₹35,000 - ₹55,000 a month
- Weekend availability
- Management
- Bachelor's degree
- Business Administration
- Food provided
- Paid sick time
Quick apply
11d
Front Office Manager
Marriott International, Inc —Delhi, Delhi
- Full-time
- 12th Pass
- Front desk
- Guest services
4d
Front Desk Executive
Avience Biomedicals Ltd. —Janakpuri, Delhi, Delhi
- ₹22,000 - ₹26,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid sick time
Quick apply
10d
Front Desk Executive
VW CUISINES & CONCEPTS PVT. LTD. —Delhi, Delhi
- ₹16,000 - ₹18,000 a month
- Full-time
- Hospitality
- Customer service
- English
- Food provided
Quick apply
3d
Reservations Sales Agent
Ekaanta —Delhi, Delhi
- ₹25,000.63 - ₹30,000.14 a month
- Full-time
- Hospitality
- Sales
- English
Quick apply
Team Leader - Front Office
Andaz Delhi —Delhi, Delhi
- Full-time
- Hospitality
- Administrative experience
- Diploma
Hotel Manager
Skymax Hotel —Rohini, Delhi, Delhi
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Computer skills
- In-person
Quick apply
12d
Assistant Manager - Front Office
Hyatt Centric Janakpuri, New Delhi —Delhi, Delhi
- Full-time
- Communication skills
- Hotel experience
Guest Relations Manager
HPK & Associates —New Delhi District, Delhi
- ₹39,028.56 - ₹61,392.15 a month
- Full-time
- Hospitality
- Customer service
- English
- Cell phone reimbursement
- Food provided
Quick apply
Executive – Travel Desk & Front Office Administration
TUF Group —Anand Vihar, Delhi, Delhi
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply

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AsstMgr-Front Office I

Marriott International, Inc -
Delhi, Delhi

Apply Now

Job details

Full-time

Qualifications

Hospitality
Guest relations
No experience needed
12th Pass
Front desk
Guest services
AI
Communication skills

Full job description

Additional Information
Job Number26059337
Job CategoryRooms & Guest Services Operations
Location5B IGI T3 Road, New Delhi, Delhi, India, 110037
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Strives to improve service performance.
Collaborates with the Front Office Manager on ways to continually improve departmental service.
Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Sets a positive example for guest relations.
Displays outstanding hospitality skills.
Empowers employees to provide excellent customer service.
Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
Provides feedback to employees based on observation of service behaviors.
Handles guest problems and complaints effectively.
Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Ensures compliance with all Front Office policies, standards and procedures.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Functions in place of the Front Office Manager in his/her absence.
Communicates critical information from pre- and post-convention meetings to the Front Office staff.
Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Noi di Aloft non rappresentiamo il tipico hotel, ma non siamo neanche troppo informali. Siamo qui per essere il punto di partenza e di arrivo dei nostri ospiti. Che portino il cane a fare una passeggiata e rientrino per un drink, concludano una giornata di riunioni con i colleghi o si trovino in città per vedere la famiglia, gli amici o la loro band preferita, offriamo ai nostri ospiti un hub dal design moderno e dalla grande personalità per connettersi con le persone e con l'area circostante. Cerchiamo persone sicure di sé che non hanno paura di uscire dagli schemi. Se ti entusiasma la possibilità di socializzare, allora Aloft Hotels è il posto che fa per te. Entrando a far parte di Aloft Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

Apply Now

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