Fort Mumbai Maharashtra Customer support coordinator Jobs – 166 Open Jobs Today

Customer Relationship Manager
ReachIvy.com —Mumbai District, Maharashtra
- ₹25,000 - ₹60,000 a month
- Full-time
- Business development
- In-person
- Communication skills
Quick apply
1d
Senior Sales Coordinator
billets elektro werke pvt ltd —Grant Road, Mumbai, Maharashtra
- ₹60,000 - ₹65,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
Quick apply
1d
Post Sales Coordinator
Artha Energy Resources —Mumbai District, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Sales
- Project management
- Organisational skills
Quick apply
1d
Sales Coordinator
Forever Placement —Byculla, Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Cell phone reimbursement
Quick apply
8h
Back Office Coordinator – Import Logistics & Sales
N G C NAFEES WALL PAPER CO LLP —Lower Parel, Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
- Cell phone reimbursement
Quick apply
Customer Service Executive
Allseas Global Logistics —Dadar, Mumbai, Maharashtra
- ₹30,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- In-person
Quick apply
3h
Sales Co-ordinator
Astra Chemtech Private Limited —Mumbai District, Maharashtra
- ₹20,000 - ₹40,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Coordinator - Sales
Time Group —Mumbai, Maharashtra
- ₹4,00,000 - ₹5,50,000 a year
- Full-time
- English
- Microsoft Office
- In-person
Quick apply
1d
Project Coordinator
Orbo.ai —Ghatkopar West, Mumbai, Maharashtra
- ₹10,938 - ₹45,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Health insurance
- Flexible schedule
Quick apply
1d
Service Co-ordinator
Tech 3Whiz —Mumbai, Maharashtra
- ₹15,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Coordinator, Travel Team (US Hours)
Third Bridge —Mumbai, Maharashtra
- Hybrid work
- Customer service
- English
- Communication skills
- Health insurance
- Paid time off
Quick apply
13d
Sales Coordinator & CRM
Zyax Chem Private Limited —Mumbai, Maharashtra
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
Sales Co-ordinator
MPOWER INDIA PRIVATE LIMITED —Vashi, Navi Mumbai, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
Quick apply
1d
Sales Coordinator
Damati Plasticss —Mumbai District, Maharashtra
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
- Health insurance
Quick apply
Marketing Coordinator
Wahl Clipper Global —Mumbai, Maharashtra
- ₹5,00,000 - ₹8,00,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Executive – Business Development & Operations
scymes services pvt limited —Wadala, Mumbai, Maharashtra
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sales Cordinator
West Coast —Nariman Point, Mumbai, Maharashtra
- ₹3,50,000 - ₹4,50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
- Health insurance
- Cell phone reimbursement
Quick apply
Senior Sales Coordinator
Billets Elektro Werke Ltd, Grant Road ,Mumbai —Grant Road, Mumbai, Maharashtra
- ₹60,000 - ₹65,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
Quick apply
Admin cum Sales Coordinator
Ugraya Agro Farms Pvt. Ltd. —Tardeo, Mumbai, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Paid time off
- Paid sick time
Quick apply
1d
PRICING MANAGER - FREIGHT FORWARDING
Spectrum SupplyChain Solutions Private Limited —CBD Belapur, Navi Mumbai, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Customer service
- Bachelor's degree
- In-person
- Cell phone reimbursement
- Work from home
Quick apply
3h

I want to receive the latest job alerts for customer support coordinator in fort mumbai maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support coordinator jobs near fort mumbai maharashtra

Sales Coordinator jobs in Vashi, Navi Mumbai, Maharashtra

Marketing Coordinator jobs in Mumbai, Maharashtra

Service Coordinator jobs in Mumbai, Maharashtra

Customer Relations Representative jobs in Mumbai District, Maharashtra

Sales Coordinator jobs in Mumbai, Maharashtra

Travel Coordinator jobs in Mumbai, Maharashtra

Senior Sales Coordinator jobs in Grant Road, Mumbai, Maharashtra

Office Coordinator jobs in Lower Parel, Mumbai, Maharashtra

Freight Forwarder jobs in CBD Belapur, Navi Mumbai, Maharashtra

Sales Coordinator jobs in Borivali, Mumbai, Maharashtra

Sales Coordinator jobs in Kochi, Kerala

Sales Coordinator jobs in Ganapathi, Coimbatore, Tamil Nadu

Sales Coordinator jobs in Gurugram, Haryana

Westside, Retail Sales jobs in Bengaluru, Karnataka

Commission Based Sales jobs in Mumbai, Maharashtra

Sales Executive jobs in Mumbai, Maharashtra

Product Marketing jobs in Delhi, Delhi

Marketing Coordinator jobs in Bengaluru, Karnataka

School Coordinator jobs in Kolkata, West Bengal

Marketing Coordinator jobs in Ulwe, Navi Mumbai, Maharashtra

Customer Relationship Manager

ReachIvy.com
Mumbai District, Maharashtra

Quick apply

Job details

Full-time
₹25,000 - ₹60,000 a month
1 day ago

Qualifications

Upselling
Business development
B2B sales
Relationship management
Product demos
Communication skills

Full job description

Job Description – Relationship Manager (Schools & Institutional Partnerships)

Location: Mumbai
Experience: 3–10 years
Employment Type: Full-time
Function: Client Success / Institutional Partnerships / Business Development

About HelloIvy.ai

HelloIvy.ai is an AI-powered career and higher-education guidance platform designed by ReachIvy.com to help schools, counselors, students and families navigate career discovery, profile building, university selection, applications and the broader higher-education journey.

We are building a technology-led platform that combines AI with the expertise and data of ReachIvy.com, a leading education and admissions advisory firm.

As a Relationship Manager – Schools & Institutional Partnerships, you will be responsible for managing and growing relationships with individuals, schools and colleges that are onboarded onto HelloIvy.ai.

Your role will sit at the intersection of Client Success, Relationship Management, Product Adoption and Business Development.

You will ensure that our institutional partners are actively using the platform, counselors understand how to leverage it, students derive value from it, and school leadership sees HelloIvy.ai as a long-term strategic partner.

At the same time, you will identify opportunities to deepen existing relationships, generate referrals and contribute to acquiring new institutional clients.

Key Responsibilities

1. Manage Existing School & College Relationships

Act as the primary relationship point of contact for assigned schools and colleges.
Build strong, long-term relationships with school leadership, principals, career counselors, coordinators and other key stakeholders.
Understand each institution's objectives, challenges and student-career guidance requirements.
Conduct regular check-ins, review meetings and relationship-building conversations.
Ensure partners receive timely support and have a positive experience with HelloIvy.ai.
Develop a strong understanding of each client's account, usage, needs and potential for expansion.

2. Drive Platform Adoption & Engagement

Lead the onboarding and activation process for new institutional clients.
Work closely with school counselors and administrators to ensure they understand the platform and its capabilities.
Drive regular usage of HelloIvy.ai among counselors and students.
Conduct product demonstrations, training sessions and orientation workshops.
Monitor engagement and proactively identify accounts where adoption is low.
Work with the internal product and technology teams to communicate client feedback and resolve issues.
Gather testimonials, success stories and case studies from successful school implementations.

3. Client Success & Retention

Own client satisfaction and relationship health for assigned accounts.
Establish regular reporting and review mechanisms with schools.
Track key metrics such as student registrations, counselor usage, engagement and feature adoption.
Identify potential client concerns before they become escalations.
Coordinate with internal teams to resolve client issues quickly.
Ensure renewals and long-term retention of institutional accounts.

4. Account Growth & Upselling

Identify opportunities to expand HelloIvy.ai within existing institutions.
Introduce clients to additional features, modules and services relevant to their requirements.
Identify opportunities for additional student cohorts, grades, campuses or departments.
Generate referrals from existing school and college partners.
Work towards increasing revenue and lifetime value from existing accounts.

5. New Client Development

Build relationships with prospective schools and colleges.
Generate leads through networking, referrals, events, conferences, school visits and outbound outreach.
Conduct discovery conversations with school leadership and counselors to understand their requirements.
Present and demonstrate HelloIvy.ai to prospective institutional clients.
Work with the sales/business team to move qualified prospects through the sales pipeline.
Maintain accurate records of leads, conversations, opportunities and follow-ups in the CRM.

6. School Community & Partnership Building

Represent HelloIvy.ai at school events, education conferences, counselor meets and other relevant forums.
Develop relationships with influential counselors, educators and school decision-makers.
Build a strong institutional network that can contribute to both client retention and new business.
Identify opportunities for webinars, workshops, career sessions and other engagement initiatives with partner schools.

7. Voice of the Customer

Become the bridge between schools and the HelloIvy.ai product team.
Collect structured feedback from counselors, students and school leadership.
Identify recurring client pain points and product requirements.
Share actionable insights with the product and leadership teams.
Help prioritize improvements based on actual customer needs.

Essential Skills

We are looking for someone who is relationship-oriented, commercially minded and highly proactive.

3–10 years of experience in relationship management, customer success, B2B sales, institutional sales, education consulting or partnerships.
Excellent verbal and written communication skills.
Strong interpersonal and relationship-building abilities.
Comfortable interacting with principals, school leadership, counselors and senior stakeholders.
Strong presentation and demonstration skills.
Ability to understand a technology product and explain it simply to non-technical users.
Strong follow-up and execution skills.
Comfortable working with targets and measurable KPIs.
Good CRM and reporting discipline.
Ability to work independently in a fast-growing startup environment.

Preferred Background

Experience in any of the following would be a strong advantage:

EdTech
Education consulting
School partnerships
Career counseling
B2B SaaS
Customer success
Institutional sales
Higher education
International education/admissions
School counselor relationships

Why Join HelloIvy.ai?

Work at the intersection of AI, Education and Career Guidance.
Be part of an early-stage product with significant opportunity to shape its growth.
Work closely with the founding team and senior leadership.
Build relationships with leading schools and educational institutions.
Have direct influence on product development through customer feedback.
Opportunity to grow into a Head of Client Success / Institutional Partnerships / Business Development role as the company scales.

Compensation

Competitive fixed compensation + performance-linked incentives, based on experience and profile.

Pay: ₹25,000.00 - ₹60,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in fort mumbai maharashtra

Customer Relationship Manager

Senior Sales Coordinator

Post Sales Coordinator

Sales Coordinator

Back Office Coordinator – Import Logistics & Sales

Customer Service Executive

Sales Co-ordinator

Coordinator - Sales

Project Coordinator

Service Co-ordinator

Coordinator, Travel Team (US Hours)

Sales Coordinator & CRM

Sales Co-ordinator

Sales Coordinator

Marketing Coordinator

Senior Executive – Business Development & Operations

Sales Cordinator

Senior Sales Coordinator

Admin cum Sales Coordinator

PRICING MANAGER - FREIGHT FORWARDING

I want to receive the latest job alerts for customer support coordinator in fort mumbai maharashtra

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected