Gurugram Haryana Customer care Jobs – 1583 Open Jobs Today

Sr. Associate - Customer Care - Non - Voice 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
2d
Specialist Customer Care
Barclays —Gurugram, Haryana
- Customer service
- Administrative experience
- Conflict management
2d
Customer Care Executive
Kredito24.in —Gurgaon H.O, Gurugram, Haryana
- ₹22,000 - ₹28,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Paid time off
- Flexible schedule
Quick apply
Inside Sales Executive
SCM Connect Private Limited —Gurugram, Haryana
- ₹16,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
Senior Customer Care Executive
Iklavya —Gurugram, Haryana
- ₹5,00,000 - ₹10,00,000 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
Sales Advisor-Part Time
H&M —Gurugram, Haryana
- Part-time
- Health insurance
Quick apply
Department Manager
H&M —Gurugram, Haryana
- Full-time
- Retail management
- Leadership
- Health insurance
Quick apply
3d
Front Desk Executive
Rainbow child development center —Gurugram, Haryana
- ₹25,000 - ₹40,000 a month
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid sick time
Quick apply
Customer Care Executive
Worxpertise (Edge Business Solutions Pvt. Ltd.) —Gurugram, Haryana
- ₹20,000 - ₹28,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Paid time off
- Paid sick time
Quick apply
12d
Front Office Executive - GGN 57
Presidium School —Gurugram, Haryana
- ₹20,000 - ₹35,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
12d
Operations Executive
Glatro Commerce Private Limited —Gurugram, Haryana
- Up to ₹15,000 a month
- Full-time
- Remote
- Customer service
- English
- Communication skills
- Paid time off
- Work from home
Quick apply
Customer Service Executive
Province Infotech —Gurugram, Haryana
- ₹50,000 - ₹65,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
Customer Success Associate
Infosec Ventures —Gurugram, Haryana
- ₹30,000 - ₹45,000 a month
- Full-time
- Microsoft Excel
- Engineering
- Master's degree
Quick apply
Team Leader - Private Health Insurance
TELEMINDS INFOTECH PVT LTD —South West District, Delhi
- ₹4,00,000 - ₹7,00,000 a year
- Full-time
- Bachelor's degree
- In-person
- Communication skills
Quick apply
Technical Support – International Process (Tech CS)
NCR —Gurugram, Haryana
- ₹32,758.79 - ₹47,538.30 a month
- Full-time
- English
- Bachelor's degree
- In-person
- Work from home
Quick apply
17h
Retail Sales Associate
G-Town Wines —Gurugram, Haryana
- ₹18,000 - ₹30,000 a month
- Full-time
- Sales
- Customer service
- Cashiering
- Flexible schedule
- Food provided
Quick apply
6d
Travel Support Executive ( Chat and email)
Matching services —Gurgaon H.O, Gurugram, Haryana
- ₹25,000 - ₹30,000 a month
- Full-time
- Customer service
- Bachelor's degree
- In-person
- Health insurance
Quick apply
Customer Support Associate
Autofix GSK Motors PVT LTD —Gurugram, Haryana
- Up to ₹25,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Paid time off
- Work from home
Quick apply
Customer Service Executive
InWeave —Gurugram, Haryana
- ₹23,000 - ₹28,000 a month
- Full-time
- Microsoft Excel
- Customer service
- English
- Health insurance
- Life insurance
Quick apply
5d
Team Leader- BFSI
Transcom —Gurgaon H.O, Gurugram, Haryana
- ₹50,000 - ₹60,000 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Commuter assistance
Quick apply
7d

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Sr. Associate - Customer Care - Non - Voice 5B

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time
2 days ago

Qualifications

ITIL Certification
English
Bachelor's degree
Non-voice
Customer support
Business Administration
BA
Banking
Information Technology

Full job description

Sr. Associate - Customer Care - Non - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Key Responsibilities

Support administrative activities associated with hardship and customer assistance processes.

Review, validate, and process customer documentation in accordance with established hardship procedures and operational guidelines.

Maintain accurate and up-to-date customer records, case notes, and supporting documentation within relevant systems.

Assist in the administration and tracking of hardship requests to ensure timely processing and resolution.

Identify missing information or documentation requirements and coordinate with relevant stakeholders to support case progression.

Ensure all customer information is handled with a high degree of confidentiality and professionalism.

Monitor workload and case queues to ensure activities are completed within agreed service levels and operational targets.

Escalate exceptions, processing issues, risks, or complex cases in accordance with established governance procedures.

Support compliance with internal policies, regulatory requirements, and process controls relating to hardship administration.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, ITIL Foundation - AxelosAxelos, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources, Supply Chain Design Certification - LinkedIn LearningLinkedIn Learning

Required Skills

Account Maintenance, Banking Capital Markets, Claims Resolution, Customer Care, Customer Experience (CX), Customer Journey Mapping, Online Customer Support

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Non - Voice

Remote Type -

Office

Work Shift -

Flex Time (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

customer care jobs in gurugram haryana

Sr. Associate - Customer Care - Non - Voice 5B

Specialist Customer Care

Customer Care Executive

Inside Sales Executive

Senior Customer Care Executive

Sales Advisor-Part Time

Department Manager

Front Desk Executive

Customer Care Executive

Front Office Executive - GGN 57

Operations Executive

Customer Service Executive

Customer Success Associate

Team Leader - Private Health Insurance

Technical Support – International Process (Tech CS)

Retail Sales Associate

Travel Support Executive ( Chat and email)

Customer Support Associate

Customer Service Executive

Team Leader- BFSI

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