India Agency manager Jobs – 9183 Open Jobs Today

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Operation Manager
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Senior Manager, PALNA program (Specialised adoption agency)

Delhi Council for Child Welfare -
Delhi

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Job details

Full-time
₹6,00,000 - ₹10,00,000 a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Financial planning
Microsoft Excel
English
Quality assurance
Proposal writing
Social Work
Hindi
Leadership
Communication skills

Full job description

Organization: Delhi Council for Child Welfare (DCCW)

Website: https://dccw.org

Position: Senior Manager, PALNA program (Specialised adoption agency)

Location: Delhi
Reporting to: Director, DCCW

Delhi Council for Child Welfare (DCCW) is a non-governmental organisation dedicated to child welfare since 1952. For over 70 years, DCCW has worked towards its mission of “giving underprivileged children a childhood and a future” by daily supporting 4,000+ abandoned and underprivileged children across Delhi through a range of programs and services. PALNA, its flagship program is a home for abandoned children and is also a Specialised adoption agency.

Key Responsibilities

1. Program Planning & Coordination

 Lead and oversee rehabilitation, education, counselling, child development, and adoption services, ensuring effective coordination across all functions.

 Ensure timely assessments, follow-ups, and documentation.

2. Supervision & Staff Management

Lead and develop multidisciplinary teams through performance management, mentoring, and training.

3. Quality Assurance & Case Management

 Oversee treatment, therapy, counselling, special education, and medical care, coordinating closely with doctors and other stakeholders.

 Ensure compliance with CARA Guidelines, the JJ Act, and CWC requirements through effective case management.

4. Child Welfare & Protection

 Ensure children's safety, rehabilitation, education, and holistic development.

 Oversee child records, statutory documentation, and adoption-related processes.

5. Administrative & Resource Management

Manage budgets, resources, assets, and administrative reporting in coordination with HR and Accounts.

6. Reporting & Compliance

Ensure timely reporting, documentation, statutory compliance, and adherence to DCCW policies, safety, and ethical standards, including during inspections.

7. Donor engagement Assist in fundraising efforts, including proposal writing and engagement with donors.

Qualifications & Experience

Postgraduate degree in Social Work, Psychology, Child Development, or a related discipline.
Minimum 15 years of relevant experience, including at least 5 years in a leadership or managerial role.
Experience in child welfare, adoption, rehabilitation, or social development programmes within NGOs, child care institutions, or government agencies is preferred.
Knowledge of child welfare laws and rehabilitation services
Sound understanding of budgeting, financial planning, and cost management
Strong written and verbal communication skills in both Hindi and English
Minimum age: 40 years
Proficiency in Microsoft Word, Excel, PowerPoint

Compensation:
Salary will be commensurate with experience and aligned with NGO sector benchmarks in India.

Interested candidates are requested to send their detailed resume, along with two references, to: [email protected]

Pay: ₹600,000.00 - ₹1,000,000.00 per year

Work Location: In person

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