Juhu Mumbai Maharashtra Pre sales specialist Jobs – 64 Open Jobs Today

Product Support Specialist (L3 Analyst)
Board International —Mumbai, Maharashtra
- Full-time
- English
- Research
- Master's degree
Quick apply
Implementation Specialist
EAMbrace —Mumbai, Maharashtra
- Email
- Oracle
- B.Sc
- ERP systems
AVP Sales Support Specialist - Issuer Services Agency and Trust
Citi —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
11d
Inside Sales & Pre-Sales Specialist (Enterprise SaaS)
LogisticsNow —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
12d
Pre-Sales Specialist – Real Estate
QUICK PLACEMENTS —Chembur, Mumbai, Maharashtra
- ₹30,000 a month
- Full-time
- CRM software
- Microsoft Excel
- English
Quick apply
6d
Pre-Leased Commercial Real Estate Sales Specialist
B. Kandhari Group —Bandra, Mumbai, Maharashtra
- Marketing
- Business development
- Bachelor's degree
Sr. Implementation Specialist
EAMbrace —Mumbai, Maharashtra
- Email
- Oracle
- Software troubleshooting
- B.Sc
Sales Operations Specialist
Roquette —Mumbai, Maharashtra
- Full-time
- Sales
- Salesforce
- English
12d
Sales cum Technical Manager
SPECTROLAB SYSTEMS —Andheri East, Mumbai, Maharashtra
- ₹8,00,000 - ₹16,00,000 a year
- Full-time
- English
- Business development
- Travel
Quick apply
4d
Senior Executive – E BL Pre-Sales Spec.
ZIM —Mumbai, Maharashtra
- Full-time
- Sales
- English
- Business development
Quick apply
6d
Pre Sales Specialist
Indus systems and services —Mumbai, Maharashtra
- ₹5,00,000 - ₹15,00,000 a year
- Full-time
- Bachelor's degree
- Communication skills
Quick apply
Technical Recruiter - World Wide Inspections
LRQA group —Mumbai, Maharashtra
- Engineering
- Microsoft Office
- Bachelor's degree
13d
Inside Sales Executive
Regent College London —Powai, Mumbai, Maharashtra
- ₹45,000 - ₹60,000 a month
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
Solution Sales Specialist
Noventiq —Mumbai, Maharashtra
- Full-time
- Communication skills
12d
Specialist - Pre-Sales
Ingram Micro —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
Senior Cloud Services Sales Specialist
NTT DATA —Mumbai, Maharashtra
- Full-time
- Azure
- Sales
- AWS
11d
Regional Sales Manager – SASE Sales Specialist
Palo Alto Networks —Mumbai, Maharashtra
- Full-time
- Sales
- Presentation skills
- Communication skills
Specialist - Presales (Palo Alto)
Ingram Micro —Mumbai, Maharashtra
- Full-time
- Communication skills
13d
Field Trainer (173903)
Colgate-Palmolive —Mumbai, Maharashtra
- Bachelor's degree
- Travel
- Training & development
Inside Sales Specialist
NewAge Software and Solutions —Mumbai, Maharashtra
- Sales
- Customer service
- Salesforce
6d

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Product Support Specialist (L3 Analyst)

Board International -
Mumbai, Maharashtra

Quick apply

Job details

Full-time

Qualifications

Operating systems
Management Information Systems
English
Research
Performance management
Master's degree
SQL
Bachelor's degree
Network management
Customer support
SaaS
Communication skills

Full job description

At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 30 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver.

We strongly believe every colleague brings unique value to our whole. We collaborate openly and effectively to deliver results and celebrate our shared success, thrive on innovation and embrace a growth mindset to aim higher every day.

Are you curious about technology and a natural problem solver? Do you consider yourself a good communicator and want to develop your skills with Board Intelligent Planning Platform? Then join our global Support Team!

Board is looking for a highly analytical and self-motivated Product Support Specialist (L3 Analyst) to join our team on an early morning Indian shift (4:30 AM to 1:30 PM IST). Reporting to the L3 Product Support Team Lead, you will work alongside our customers and business partners to enable their success using the Board Platform.

As a Product Support Specialist, you will acquire deep and extensive platform knowledge to become a Board platform ambassador and primary technical point of contact, both internally and externally. You will deliver value to our customers by maintaining a high level of technical skills and proactivity in problem solving.
Level 3 is in charge for investigations of complex incidents happening to our customers. These issues can occur both on the front-end/back-end components and requires a deep knowledge of the Board platform to carry on any troubleshooting and resolution activity.

Core responsibilities:

Investigating issues raised by Board users while using mission critical solutions
Work on open product related cases while focusing on root cause analysis and troubleshooting
Communicate with customers via email, calls, and ticketing platform on a daily basis
Regularly communicate progresses and statuses of investigations and fixes to several stakeholders
Research and document issues as Knowledge Base articles
Attend and support implementation projects onsite when required
Collaborate with different Board teams, such as Software Development, Professional Services, Pre-Sales and Sales Consultants to resolve highly complex technical issues related to solution deployment
Meet Board's Premium Support obligations to customers and ensure adherence thereto

Requirements:

Bachelor's/Master's degree in Management Information Systems (MIS), Computer Science, Mathematics, or any relevant field
Previous experience with SaaS and Enterprise Performance Management (EPM) software preferred
Proven experience working in a customer support role using a case management platform
Experience with Client/Server Operating Systems and Cloud solutions
Knowledge of Network Management advantageous
Familiarity with SQL and ODBC data source connections will be a plus
Quick learner with the ability to understand and learn complex systems communicating with different stakeholders
Ability to work against tight deadlines within an exciting environment
Strong skills and passionate in critical thinking, decision making, problem solving, and attention to details
Excellent written and verbal communication skills
Proficiency in English

Our commitment to Diversity and Inclusion
Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day!

Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.

Your personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes.

For further question, please refer to our Privacy Policy at https://www.board.com/en/privacy-policy

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Refine Your Search

pre sales specialist jobs in juhu mumbai maharashtra

Product Support Specialist (L3 Analyst)

Implementation Specialist

AVP Sales Support Specialist - Issuer Services Agency and Trust

Inside Sales & Pre-Sales Specialist (Enterprise SaaS)

Pre-Sales Specialist – Real Estate

Pre-Leased Commercial Real Estate Sales Specialist

Sr. Implementation Specialist

Sales Operations Specialist

Sales cum Technical Manager

Senior Executive – E BL Pre-Sales Spec.

Pre Sales Specialist

Technical Recruiter - World Wide Inspections

Inside Sales Executive

Solution Sales Specialist

Specialist - Pre-Sales

Senior Cloud Services Sales Specialist

Regional Sales Manager – SASE Sales Specialist

Specialist - Presales (Palo Alto)

Field Trainer (173903)

Inside Sales Specialist

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