Karnataka Customer support specialist Jobs – 1952 Open Jobs Today

Customer Service Specialist
Kaiterra —Bangalore City, Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- English
- In-person
- Flexible schedule
Quick apply
Senior Voice Specialist
ADPCX —Bengaluru, Karnataka
- ₹3,23,272.86 - ₹8,00,000.14 a year
- Urgently hiring
- English
- Master's degree
- Bachelor's degree
Quick apply
13d
Customer Success & Retention Specialist
Talent XO —Bengaluru, Karnataka
- ₹2,67,501.50 - ₹10,15,168.23 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Paid time off
- Paid sick time
Quick apply
Customer Service Executive (Supply Chain)
Kenvue —Bengaluru, Karnataka
- Hybrid work
- Inventory management
- Customer service
- English
COBM - GAC KYC - Manager
State Street —Bengaluru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
14d
Renewals Process Specialist
Whitefield Careers Private Limited —Bangalore City, Bengaluru, Karnataka
- ₹3,00,000 - ₹6,00,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- In-person
Quick apply
Customer Support Representative
Codeyoung —Bengaluru, Karnataka
- ₹6,00,000 - ₹6,50,000 a year
- Full-time
- CRM software
- Customer service
- English
Quick apply
International Sales Specialist
Codeyoung —Bengaluru, Karnataka
- ₹4,00,000 - ₹8,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
13d
Customer Support Specialist
Proziod Analytics —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- English
- Communication skills
Quick apply
Specialist Customer Service
GLOBALFOUNDRIES —Bengaluru, Karnataka
- Full-time
- CRM software
- Microsoft Excel
- Oracle
Specialist - SCM - Logistics Support 4A
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Hybrid work
- English
- Master's degree
- Bachelor's degree
Quick apply
Platform Support Specialist
ZeroFox —Bengaluru, Karnataka
- Overnight shift
- Spanish
- Customer service
- Salesforce
- Paid time off
Quick apply
Principal Specialist - Customer Service Representative
Pratt & Whitney —Bengaluru, Karnataka
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
6d
Customer Support Specialist
MyAdvice —Bengaluru, Karnataka
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Remote
- Customer service
- Travel
- Organisational skills
- Health insurance
- Flexible schedule
Quick apply
3d
Business Support Specialist
Computacenter —Bengaluru, Karnataka
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Associate Sales Support Specialist - US Shift
Fictiv —Bengaluru, Karnataka
- Monday to Friday
- Hybrid work
- Sales
- Customer service
- Salesforce
- Food provided
- Paid sick time
10d
Customer Support Specialist - Global Payroll
Rippling —Bengaluru, Karnataka
- Full-time
- English
- Bachelor's degree
- Human resources
8d
Customer Service Representative
Proziod Analytics —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Software troubleshooting
- English
- Communication skills
- Work from home
Quick apply
Offboarding Specialist - HR OPS Analyst
Raytheon Technologies Corporate Headquarters —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Customer service
- B.Sc
9d
Specialist Customer Service - Order Management
GLOBALFOUNDRIES —Bengaluru, Karnataka
- Full-time
- CRM software
- Microsoft Excel
- Oracle
8d

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Customer Service Specialist

Kaiterra
Bangalore City, Bengaluru, Karnataka

Quick apply

Job details

Permanent | Full-time

Benefits

Flexible schedule

Qualifications

Software troubleshooting
English
B2B
Customer support
Hindi
Account management
Communication skills

Full job description

About the Role:

As a Customer Service Specialist, you will be the crucial bridge between Kaiterra and our key enterprise customers throughout their post-sales journey. This role is ideal for a detail-oriented, empathetic problem-solver who loves helping customers succeed, troubleshooting technical issues, and managing day-to-day account operations.

You will take ownership of the customer experience the moment a deal closes, managing everything from initial setup and logistics to ongoing training and technical support. Working closely with our Sales and Product teams, you will act as the voice of the customer, shaping our internal processes and ensuring our enterprise clients get the maximum value out of our solutions.

Location: Remote (Preferably Bangalore, India)
Reporting to: Head of Enablement

What You’ll Do:

Drive Customer Onboarding & Account Management

Serve as the primary point of contact between Kaiterra and a portfolio of key enterprise accounts for all post-sales activities.
Guide new customers through the initial setup phase, answering questions and ensuring a smooth, seamless onboarding experience.
Manage day-to-day account operations, including coordinating logistics, arranging shipments, and providing proactive delivery updates.

Provide Technical Troubleshooting & Support

Investigate and troubleshoot technical issues raised by customers in an effective, timely manner.
Handle product exchanges and repairs (RMA), ensuring customers receive transparent and timely updates on their progress.
Develop processes and procedures to continuously improve the efficiency and quality of our customer support experience.

Voice of the Customer

Gather customer feedback and track complaints, acting as the internal "voice of the customer."
Collaborate with Product, Engineering, and Marketing teams to provide valuable, real-world input that shapes our core business and product roadmap.

What You'll Bring:

Experience: At least 3 years of experience in an Account Management or Customer Support role managing B2B clients.
Industry Expertise: Experience in IT, B2B SaaS, hardware products, facilities, HVAC, or a similar industry is highly preferred.
Language Skills: Exceptional English communication skills (written, verbal, and presentation) and fluency in spoken Hindi.
Flexibility: Ability to work flexible schedules to accommodate customer time zones as needed.

What Will Make You Successful:

Technical Troubleshooting & Problem Solving

Issue Resolution: You aren't afraid to roll up your sleeves to troubleshoot difficult technical hardware/software issues and find timely solutions.
Process Improvement: You take ownership of problems and proactively look for ways to optimize the customer support experience.

Customer-Centric Communication

Empathetic Partnership: You have a genuine desire to help customers succeed and can navigate complex or frustrating technical situations with grace and empathy.
Voice of the Customer: You effectively synthesize customer feedback into actionable insights for our internal teams to help improve our products.

Ownership & Adaptability

Proactive Management: You excel at juggling multiple accounts, managing logistics independently, and keeping things highly organized.
Mission-Driven: You are passionate about learning, driven to make a real impact on the environment, and thrive in a dynamic, fast-paced setting where you can try new things.

Kaiterra is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Work Location: In person

Quick apply

Refine Your Search

customer support specialist jobs in karnataka

Customer Service Specialist

Senior Voice Specialist

Customer Success & Retention Specialist

Customer Service Executive (Supply Chain)

COBM - GAC KYC - Manager

Renewals Process Specialist

Customer Support Representative

International Sales Specialist

Customer Support Specialist

Specialist Customer Service

Specialist - SCM - Logistics Support 4A

Platform Support Specialist

Principal Specialist - Customer Service Representative

Customer Support Specialist

Business Support Specialist

Associate Sales Support Specialist - US Shift

Customer Support Specialist - Global Payroll

Customer Service Representative

Offboarding Specialist - HR OPS Analyst

Specialist Customer Service - Order Management

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