Kolenchery Kochi Kerala Office worker Jobs – 30 Open Jobs Today

Technical Support Engineer
HelmApps Limited —Kakkanad West, Kochi, Kerala
- ₹20,000 - ₹30,000 a month
- Full-time
- Oracle
- Customer service
- English
- Health insurance
Quick apply
12d
Production Supervisor - Women's wear
Salt Studio —Panampilly Nagar, Kochi, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Project management
- In-person
Quick apply
3d
Human Resources Coordinator
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
L and D VTH Senior Associate-UKI Learning Deployment Specialist
EY —Kochi, Kerala
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Health insurance
4d
Office Manager
oneday stories events kochi —Aluva, Kerala
- From ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
Junior Full Stack Developer
Sociable Tech Ventures —Kochi, Kerala
- Full-time
- Management
- English
- Machine learning
- Paid time off
- Flexible schedule
Site Supervisor (Civil)
Vezhappilly construction —Aluva, Kerala
- ₹10,092.99 - ₹30,458.57 a month
- Full-time
- AutoCAD
- Civil engineering
- Microsoft Office
Quick apply
Office Assistant
VANCHINAD FINANCE PVT LTD —Edapalli, Kerala
- From ₹15,000 a month
- Full-time
- Customer service
- Administrative experience
- Typing
- Health insurance
- Paid sick time
Quick apply
Civil Supervisor
RAIL ROLLS —Kochi, Kerala
- ₹18,000 - ₹20,000 a month
- Full-time
- Supervising experience
- Plumbing
- Construction experience
- Paid time off
- Flexible schedule
Quick apply
2d
Production Supervisor
Zage Innovations —Edayar, Kochi, Kerala
- ₹25,000 - ₹35,000 a month
- Full-time
- AutoCAD
- Microsoft Office
- Computer skills
- Health insurance
- Cell phone reimbursement
Quick apply
Assistant Front Office Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- Hospitality
- No experience needed
- 12th Pass
10d
Assistant -Front Desk Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Site Supervisor
STUDIO DESIGN NARRATIVE —Panampilly Nagar, Kochi, Kerala
- ₹25,000 - ₹30,000 a month
- Full-time
- English
- Electrical experience
- Plumbing
Quick apply
13d
Clinical Data Coder 1
IQVIA —Kochi, Kerala
- Full-time
- Anatomy knowledge
- English
- Leadership
Event Coordinator
ROUND EVENTS INDIA —Kochi, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Flexible schedule
Quick apply
11d
Site Supervisor
ONTOYOU INNOVATIONS PVT LTD —Panampilly Nagar, Kochi, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Supervising experience
- Project management
- Flexible schedule
- Paid sick time
Quick apply
11d
Site Supervisor
Adam Design Studio LLP. —Kochi, Kerala
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
- Paid time off
- Flexible schedule
Quick apply
Accountant
Grafiqe Printers Pvt Ltd —Muvattupuzha, Kerala
- ₹25,000 - ₹50,000 a month
- Full-time
- Bachelor's degree
- GAAP
- Accounting
Quick apply
9d
Front Office Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Front desk
- Guest services
4d
Office Operations & Workforce Coordinator
Fixorix —Kochi, Kerala
- ₹12,000 - ₹20,000 a month
- Full-time
- CRM software
- Microsoft Excel
- English
Quick apply
10d

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Technical Support Engineer

HelmApps Limited
Kakkanad West, Kochi, Kerala

Quick apply

Job details

Permanent | Full-time
₹20,000 - ₹30,000 a month
12 days ago

Benefits

Provident Fund
Health insurance

Qualifications

Microsoft Windows Server
Oracle
Customer service
Microsoft SQL Server
English
Windows
Technical support
SQL
Analysis skills
Software development
Linux
Manufacturing
Chinese
Communication skills
Software architecture

Full job description

Job Summary:

Technical Support Engineer will work under limited supervision and are responsible for resolution of technical Issues.

Job Responsibilities:

1) Actively monitor customer communication channels and where required provide technical support to customers on issues that are related to the usage, or maintenance of company products.

2) Act as a knowledgebase on matters pertaining to the usage/maintenance of the software systems for level 1 certified key users.

3) Provides immediate customer assistance for emergency and URGENT fixes as defined in service definition.

4) Create temporary “work-around” for immediate customer issues where appropriate

5) Documents and logs all contacts and actions into database per specified guidelines

6) Uses a test environment to simulate customer environment and issues

7) Escalate to Product development teams about customer issues unresolved or recurring customer issues, with concise description, actions, and traces required.

8) Follows customer issues through to completion to ensure resolution and customer satisfaction have been achieved.

9) Assist in creating technical documents, knowledgebase records, training material for company products as required.

10) Provides work direction, problem resolution, and training to other technical support personnel

11) Participate in off-site travel to customer locations, trade shows, training schools and other required facilities

12) Proactively learn about companies products at both the functional and technical development.

13) Addition responsibilities as required

Essential Functions/Job Skill Requirements

Technical Skills

1. 0 to 2 years’ experience in a technical support role supporting a mission critical software/hardware system or 2+ years’ experience of working within a software development environment.

2. Good Knowledge of database systems such as SQL Server, Oracle, Progress or similar

3. Adequate knowledge of programming concepts with ability to write small scripts, SQL queries etc.

4. Adequate knowledge of Microsoft Windows Server Platforms

5. Adequate knowledge of Linux Platforms

6. Adequate knowledge of basic software architecture concepts such as Application Servers, Database Server, clients etc.

7. Previous exposure to a manufacturing environment and ability to understand manufacturing concepts will be an advantage.

8. Previous exposure to ERP or MES systems will be an advantage.

Non-Technical Skills

1) Excellent verbal and communication skills in English and Chinese

2) Excellent analytical and troubling shooting skills

3) Excellent customer service skills, including the ability to deal calmly, positively, and professionally in tense or elevated situations.

4) Ability to diagnose, troubleshoot, obtain results, provide solutions for a broad range of technical problems

5) Ability to manage time effectively and work efficiently, both with and without direct supervision

6) Business Maturity

7) Ability to understand the global corporate picture

8) Focus toward and understanding of the customer needs

9) Interpersonal Skills, specifically working with co-workers, customers, and management

10) Dependability

11) Accessibility

Important Notes

This is an office-based position located in Kochi, Kerala, India.
The role requires working in three rotational shifts (morning, afternoon, and night) on a weekly basis. A night shift allowance will be provided on a per-day basis.
Candidates are expected to commit to the organization for a minimum of two years.
Training will include self-learning, along with a structured product training program to help you perform effectively in the role.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Provident Fund

Shift:

Day shift
Evening shift
Morning shift
Night shift
Rotational shift

Work Location: In person

Quick apply

Refine Your Search

office worker jobs in kolenchery kochi kerala

Technical Support Engineer

Production Supervisor - Women's wear

Human Resources Coordinator

L and D VTH Senior Associate-UKI Learning Deployment Specialist

Office Manager

Junior Full Stack Developer

Site Supervisor (Civil)

Office Assistant

Civil Supervisor

Production Supervisor

Assistant Front Office Manager

Assistant -Front Desk Manager

Site Supervisor

Clinical Data Coder 1

Event Coordinator

Site Supervisor

Site Supervisor

Accountant

Front Office Manager

Office Operations & Workforce Coordinator

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