New Town Kolkata West Bengal Delivery manager Jobs – 224 Open Jobs Today

Operations Manager
Paisa 108 Pvt. Ltd. —Salt Lake, Kolkata, West Bengal
- ₹30,000 - ₹45,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Financial services
- Paid time off
- Cell phone reimbursement
Quick apply
1d
Delivery Manager
Issac Technologies —Kolkata, West Bengal
- ₹10,00,000 - ₹12,00,000 a year
- Java
- Master's degree
- Bachelor's degree
Head of Service Delivery
Emdee Digitronics Pvt Ltd —Kolkata, West Bengal
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Computer Science
- Master's degree
- AWS
Quick apply
2d
Asistant Manager
Boston Institute of Analytics —Kolkata, West Bengal
- ₹50,000 - ₹55,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
- Flexible schedule
Quick apply
Business Development Manager (IT Services)
Collatzinc Private Limited —New Town, Kolkata, West Bengal
- Email
- CRM software
- Sales
- English
- Flexible schedule
- Paid sick time
Quick apply
Assistant Operations Manager
Kolkata Ventures —Ballygunge, Kolkata, West Bengal
- ₹35,000 - ₹45,000 a month
- Full-time
- Sales
- Customer service
- Project management
Quick apply
5d
Delivery Manager
Unified Infotech —Kolkata, West Bengal
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Manager
Mahindra & Mahindra Ltd —Kolkata, West Bengal
- Bachelor's degree
- Diploma
10h
Senior Officer, Branch Relationship Manager, Consumer Banking Group
DBS Bank —Salt Lake, Kolkata, West Bengal
- Full-time
- 12th Pass
- Bachelor's degree
- Banking
Sales Manager (B2C)
Pazzo Solutions —Kolkata, West Bengal
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Excel
- Marketing
- Master's degree
Quick apply
12h
Service Manager
Vishnu HR Solution —Kolkata, West Bengal
- ₹30,000 - ₹35,000 a month
- Full-time
- Customer service
- Bachelor's degree
- In-person
- Health insurance
Quick apply
Integration Team Lead / Manager
Inceptial Technologies —Kolkata, West Bengal
- Up to ₹10,00,000 a year
- Full-time
- Management
- PMP
- Master's degree
- Health insurance
- Flexible schedule
Quick apply
6d
NDR & Customer Support Executive
PRODIGYPRENEURS MEDIA PRIVATE LIMITED —Kolkata, West Bengal
- ₹18,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
14h
Business Growth Manager
BLUE WAVES MEDIA —Kolkata, West Bengal
- ₹45,000 - ₹50,000 a month
- Full-time
- Sales
- Business development
- Project management
- Paid time off
- Paid sick time
Quick apply
Branch Manager
Standard Chartered —Kolkata, West Bengal
- Leadership
- Communication skills
- Banking
- Health insurance
- Paid sick time
9d
Project Partner
MOL Information Technology —Salt Lake, Kolkata, West Bengal
- ₹10,00,000 - ₹18,00,000 a year
- Azure
- Computer Science
- DevOps
Project Manager / Project Coordinator (No of vacancy: 1)
Desun Technology —Baghajatin, Kolkata, West Bengal
- ₹4,50,000 a year
- Email
- Microsoft Excel
- Project management
- Bachelor's degree
- Paid time off
- Paid sick time
Manager - Vendor Relation
Whole9yards Global E-Com Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- In-person
- Communication skills
Quick apply
Odoo ERP Delivery Manager / Project Manager
Primacy Infotech Pvt Ltd. —Kolkata, West Bengal
- ₹30,000 - ₹60,000 a month
- Full-time
- ERP systems
- Finance
- Master's degree
Quick apply
Export Sales Manager (Lubricants)
PRASAN INDUSTRIES PRIVATE LIMITED —Kolkata, West Bengal
- From ₹35,000 a month
- Full-time
- Sales
- Salesforce
- Business development
Quick apply
3d

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Operations Manager

Paisa 108 Pvt. Ltd.
Salt Lake, Kolkata, West Bengal

Quick apply

Job details

Permanent | Full-time
₹30,000 - ₹45,000 a month
1 day ago

Benefits

Leave encashment
Paid time off
Cell phone reimbursement
Flexible schedule

Qualifications

Microsoft Excel
Loan origination
Analysis skills
Financial services
Loan processing

Full job description

About the Role

PAISA 108 PRIVATE LIMITED is seeking a highly driven and experienced Operations Manager to lead and manage its day-to-day operational activities across digital lending, payments, reconciliation, MIS and stakeholder management.

The role will be responsible for ensuring operational efficiency, timely loan processing and disbursement, payment and settlement accuracy, effective team management, process compliance and continuous improvement.

The ideal candidate will be a strong analytical professional with excellent leadership and problem-solving capabilities and advanced proficiency in MS Excel, with the ability to manage large datasets and develop accurate MIS and management dashboards.

Key Responsibilities

1. Operations Management

Manage end-to-end operational activities across the digital lending lifecycle.
Monitor loan applications from application and verification through approval, documentation and disbursement.
Track application volumes, approvals, rejections, pending cases and disbursements.
Ensure adherence to defined TAT, SLAs, SOPs and operational controls.
Identify operational bottlenecks and drive timely resolution.

2. Bank Payment & Settlement Operations

Oversee bank payment, loan disbursement, repayment, refund and settlement operations.
Coordinate with banks, payment gateways, payment aggregators and lending partners.
Monitor daily payment transactions, failed transactions, pending payments and settlement status.
Ensure timely processing and accurate tracking of customer disbursements and collections.
Monitor payment exceptions and coordinate with relevant stakeholders for resolution.
Maintain accurate payment and settlement records and reports.

3. Reconciliation & Financial Operations

Perform regular reconciliation of bank statements, payment gateway reports, payment aggregator reports, LMS/LOS data and internal MIS.
Identify and resolve unmatched, failed, duplicate, reversed and disputed transactions.
Coordinate with Finance/Accounts and external partners for timely resolution of discrepancies.
Maintain reconciliation trackers, exception reports and settlement records.
Ensure high levels of accuracy and control across payment-related operations.

4. MIS, Reporting & Analytics

Prepare and publish Daily, Weekly and Monthly MIS for management.
Develop operational dashboards and performance trackers.
Analyze application, disbursement, repayment, payment and settlement data.
Provide management with actionable insights based on operational performance.
Ensure accuracy, completeness and timely delivery of all reports.
Drive automation of recurring reports and manual reporting processes.

5. Advanced Excel Expertise

Excellent Advanced MS Excel knowledge is mandatory.

The candidate should have strong hands-on expertise in:

XLOOKUP / VLOOKUP
INDEX-MATCH
SUMIFS / COUNTIFS
IF / IFS and Nested Formulas
Pivot Tables & Pivot Charts
Advanced Filters
Conditional Formatting
Data Validation
Data Cleaning & Analysis
Dynamic Dashboards
Power Query
Large Dataset Management
MIS Automation
Reconciliation & Exception Reporting

The candidate must be capable of independently analyzing large operational and financial datasets and converting them into meaningful management reports and dashboards.

6. Team Management

Lead, manage and develop the Operations team.
Allocate responsibilities and monitor daily productivity.
Establish and track team KPIs and performance metrics.
Conduct regular performance reviews and provide constructive feedback.
Identify training requirements and improve team capabilities.
Promote a culture of accountability, accuracy and operational excellence.

7. Process Improvement & Operational Excellence

Review and continuously improve operational processes and SOPs.
Identify process gaps, inefficiencies and manual dependencies.
Conduct root-cause analysis and implement corrective actions.
Drive automation and process optimization initiatives.
Reduce operational errors, rework and processing time.
Support the implementation of new products, systems and operational workflows.

8. Stakeholder & Partner Management

Coordinate effectively with NBFCs, lending partners, banks, payment gateways, payment aggregators and technology partners.
Work closely with Credit, Finance, Customer Support, Risk, Compliance, Technology and Business teams.
Manage operational escalations and ensure timely resolution.
Maintain effective communication with internal and external stakeholders.

9. Quality, Compliance & Risk

Ensure adherence to company policies, SOPs and applicable regulatory requirements.
Maintain high standards of operational accuracy and data integrity.
Ensure confidentiality and appropriate handling of customer and financial information.
Identify operational risks and implement appropriate controls.
Support internal and external audit requirements.
Ensure appropriate maker-checker and authorization controls are followed.

Key Performance Indicators (KPIs)

Loan Application Processing TAT
Disbursement TAT
Payment & Settlement TAT
Bank & Payment Reconciliation Accuracy
Payment Exception Resolution
Team Productivity
Operational Efficiency
Pending Case Reduction
Error & Rework Percentage
MIS Accuracy & Timeliness

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Leave encashment
Paid time off

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in new town kolkata west bengal

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