chandigarh chandigarh service desk support Jobs – 33 Open Jobs Today

NOC Manager
Interserve solutions Pvt.Ltd —Mohali, Punjab
- ₹50,000 - ₹80,000 a month
- Full-time
- Azure
- Software troubleshooting
- Supervising experience
- Paid sick time
Quick apply
IT Helpdesk Analyst
Techify Care —Mohali, Punjab
- ₹21,000 - ₹25,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
9h
Service Desk Analyst
Turbomeg —Mohali, Punjab
- ₹22,694.39 - ₹31,769.15 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Health insurance
Quick apply
19h
Telco help desk support
Pyramid Global Technologies —Mohali, Punjab
- ₹45,000 a month
- Night shift
- Software troubleshooting
- Microsoft Office
- Communication skills
Clinic Manager & Calling Executive
OhMyGlow Clinic —Chandigarh, Chandigarh
- ₹15,000 - ₹22,000 a month
- Full-time
- English
- Bachelor's degree
- Computer skills
- Cell phone reimbursement
- Flexible schedule
Quick apply
Application & Technical Support Analyst
SGGG INDIA PRIVATE LIMITED —Panchkula, Haryana
- ₹5,00,000 - ₹6,50,000 a year
- Full-time
- Computer Science
- Windows
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Front Office Assistant
Praper Media —Mohali, Punjab
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Health insurance
Quick apply
4h
Front Desk Receptionist
Gleuhr Wellness Pvt Ltd —Chandigarh, Chandigarh
- ₹15,000 - ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
9d
Junior Service desk specialist - Tieto Tech Consulting (m/f/d)
Tietoevry —Mohali, Punjab
- Full-time
- Azure
- Customer service
- Analysis skills
8d
Front Desk Officer
PiPixel —Mohali, Punjab
- ₹15,000 - ₹30,000 a month
- Full-time
- CRM software
- English
- Microsoft Office
Quick apply
Front desk/floor manager
SEABIRD INTERNATIONAL PVT LTD —Mohali, Punjab
- ₹45,000 - ₹60,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
Front Desk Receptionist
Newbee International —Chandigarh, Chandigarh
- ₹12,000 - ₹18,000 a month
- Full-time
- Walk-in
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Cell phone reimbursement
- Flexible schedule
Quick apply
10d
Receptionist/Administration
Coworkio —Chandigarh, Chandigarh
- ₹13,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
2d
CRM Jewellery Store
Kuber financial services pvt ltd —Chandigarh, Chandigarh
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- Front desk
Quick apply
9d
Back Desk Operator and Import Export Documentation Executive
Pavani Esteem industries pvt. ltd. —Panchkula, Haryana
- ₹12,142.00 - ₹37,115.66 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
9d
IT Support Engineer (Rotational Shifts – US PST Hours)
Beyond Outsourcing Private Limited —Mohali, Punjab
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Windows
- Health insurance
- Paid time off
Quick apply
Front Desk Executive
Praper Media —Mohali, Punjab
- From ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Health insurance
Quick apply
Front Desk
Cascade BuildTech —Zirakpur, Punjab
- Up to ₹1,80,000 a year
- Bachelor's degree
Receptionist/Administrator
Continental Foundations —Chandigarh District, Chandigarh
- ₹14,000 - ₹20,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Business Travel Consultant
Safety Circle India Pvt Ltd —Zirakpur, Punjab
- Up to ₹25,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply

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NOC Manager

Interserve solutions Pvt.Ltd
Mohali, Punjab

Quick apply

Job details

Permanent | Full-time
₹50,000 - ₹80,000 a month

Benefits

Provident Fund
Leave encashment
Paid sick time

Qualifications

ITIL Certification
Azure
CCNP
Software troubleshooting
CCNA
LAN
Final Cut Pro
Supervising experience
Project management
Quality assurance
Bachelor's degree
Embedded software
Computer networking
Leadership
Marketing

Full job description

Company Introduction:

A dynamic company headquartered in Australia.
Multi awards winner, recognized for excellence in telecommunications industry.
Financial Times Fastest-growing Company APAC 2023.
AFR (Australian Financial Review) Fast 100 Company 2022.
Great promotion opportunities that acknowledge and reward your hard work.
Young, energetic and innovative team, caring and supportive work environment.

We are seeking an experienced team leader to oversee our IT infrastructure operations and manage network operations team.

Key Responsibilities

IT & Network Infrastructure

Monitoring and managing office IT & network infrastructure, including LAN, WAN, Wi-Fi, Firewalls, Switches, Routers, Access Points, and other network hardware.
Driving network optimisation, performance tuning, and infrastructure upgrades to improve reliability and scalability.
Handling firewall management, including policy creation, traffic segregation as per business requirements, blocking unauthorized traffic, firmware upgrades, and security hardening.
Performing network device upgrades, configuration backups, and troubleshooting across multiple locations.
Managing overall IT helpdesk operations, ensuring timely troubleshooting and user support across the organization.
Managing ISP monitoring and coordination, ensuring high availability and minimal downtime.
Managing end-to-end IT & network asset lifecycle management, including asset procurement, allocation, budgeting, compliance tracking, vendor coordination, and hardware issue resolution.
Ensuring system compliance and security standards are maintained across all IT assets and infrastructure.

Team Management

Managing the NOC team, including roster planning, hiring, performance management, and budget oversight.
Providing technical support for broadband customers and ensuring service stability.
Supporting engineers during complex technical issues and ensuring knowledge sharing within the team.
Collaborating closely with senior and higher management on operational planning and strategic improvements.

Incident & SLA Management

Monitoring and managing Service Level Agreements (SLAs) to ensure service excellence.
Leading incident management processes, coordinating with management during critical issues.
Preparing and sharing Root Cause Analysis (RCA), Corrective Actions (CA), and Preventive Actions (PA) reports with stakeholders.
Continuously working on improving network security posture and operational resilience.

Hotel Wi-Fi & Remote Site Management

Monitoring and managing hotel Wi-Fi infrastructure (including UniFi devices) to ensure maximum uptime.
Performing firmware upgrades and proactive maintenance of hotel network devices.
Coordinating with the AU team for on-site support requirements when physical presence is needed.
Providing after-hours support when required to maintain SLA commitments or restore high-priority faults

Access & Cloud Administration

Enabling and disabling user access during onboarding and offboarding processes and managing user access control for portals.
Administering Azure and Microsoft 365 environments, including user lifecycle management.
Conducting cybersecurity awareness training for new joiners and administering security assessments.

Experiences & Skills

Experience:

10+ years of experience in IT Operations or Network Operations, with at least 2 years in leadership or supervisory role.
Experience working within an ISP, or a complex enterprise environment. Prior exposure to cross-border collaboration, particularly with Australia, is highly regarded.

Desirable Certifications:

CCNA/CCNP (Cisco Certified Network Associate/Professional).
FCA/ FCP (Fortinet Certified Associate/ Professional)
Microsoft Certified: Fundamentals or Administrator Associate.
UEWA (Ubiquiti Enterprise Wireless Admin) or similar Wireless certifications.
ITIL Foundation (for Service Desk Management).

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹80,000.00 per month

Benefits:

Leave encashment
Paid sick time
Provident Fund

Experience:

leadership or supervisory role: 2 years (Required)
IT Operations or Network Operations: 10 years (Required)

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in chandigarh chandigarh

NOC Manager

IT Helpdesk Analyst

Service Desk Analyst

Telco help desk support

Clinic Manager & Calling Executive

Application & Technical Support Analyst

Front Office Assistant

Front Desk Receptionist

Junior Service desk specialist - Tieto Tech Consulting (m/f/d)

Front Desk Officer

Front desk/floor manager

Front Desk Receptionist

Receptionist/Administration

CRM Jewellery Store

Back Desk Operator and Import Export Documentation Executive

IT Support Engineer (Rotational Shifts – US PST Hours)

Front Desk Executive

Front Desk

Receptionist/Administrator

Business Travel Consultant

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