India Helpdesk administrator Jobs – 80 Open Jobs Today

NOC Manager
Interserve solutions Pvt.Ltd —Mohali, Punjab
- ₹50,000 - ₹80,000 a month
- Full-time
- Azure
- Software troubleshooting
- Supervising experience
- Paid sick time
Quick apply
System Administrator / IT Technician
career pro ventures ltd —West District, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Azure
- Microsoft Outlook
- Computer Science
Quick apply
2d
Systems Administrator
Telestream —Bengaluru, Karnataka
- ₹21,00,000 - ₹25,00,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Windows
- AWS
- Paid holidays
- Health insurance
Quick apply
HR-Recruiter
YMTS India —Tirupati, Andhra Pradesh
- ₹2,40,000 a year
- Full-time
- CRM software
- Computer science
- Doctoral degree
Project Management Staffing
LOCG Ireland Ltd —Bengaluru, Karnataka
- From ₹400 a month
- Full-time
- Remote
- Spanish
- Microsoft Excel
- English
- Work from home
Quick apply
3d
System Administrator
La Net Team Software Solutions —Surat, Gujarat
- ₹12,000 - ₹25,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Paid time off
- Paid sick time
Quick apply
Senior Systems Administrator
CAXITA TECH SOLUTIONS PVT LTD —Palarivattom, Kochi, Kerala
- ₹40,000 - ₹45,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
Quick apply
11d
System Administrator – Level 2-3 (MSP)
Techmeister Private Limited —Jalandhar, Punjab
- ₹30,000 - ₹90,000 a month
- Full-time
- Hybrid work
- Azure
- English
- Windows
- Paid time off
- Work from home
Quick apply
System Administrator
Prakhar Software Solutions Pvt Ltd —Shilaj, Ahmedabad, Gujarat
- ₹45,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Computer Science
- Software troubleshooting
Quick apply
Associate-Salesforce Local Admin- Hyderabad
Deloitte —Hyderabad, Telangana
- Microsoft Excel
- Salesforce
- Microsoft Office
3d
Sr. IT Systems Administrator
mindZvue Technologies —Pune, Maharashtra
- ₹3,000 a month
- Full-time
- Hybrid work
- Software troubleshooting
- Salesforce
- Windows
- Health insurance
- Paid time off
2d
IT Infrastructure Administrator
Arctic Wolf —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- DevOps
- Paid holidays
- Health insurance
4d
Customer Support Executive
YMTS India —Tirupati, Andhra Pradesh
- ₹2,00,000 a year
- Full-time
- CRM software
- Computer science
- Doctoral degree
Virtual DBA Support Administrator
Brennan IT —Mumbai, Maharashtra
- Full-time
- SQL
- Communication skills
IT Administrator
Truveta —Hyderabad, Telangana
- Azure
- Microsoft Outlook
- Software troubleshooting
System Administrator
Emsyne —Kochi, Kerala
- Software troubleshooting
- Windows
- Linux
10d
IT and Administrator
Nihva Technologies Pvt Ltd —Pune, Maharashtra
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Windows
- Health insurance
- Paid time off
Quick apply
3d
Office Admin
M/S Agni Services —Guwahati, Assam
- ₹25,000 - ₹30,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
System Administrator
Simform —Ahmedabad, Gujarat
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
Business Development Executive
YMTS India —Tirupati, Andhra Pradesh
- ₹2,00,000 a year
- Full-time
- CRM software
- Computer science
- Doctoral degree

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NOC Manager

Interserve solutions Pvt.Ltd
Mohali, Punjab

Quick apply

Job details

Permanent | Full-time
₹50,000 - ₹80,000 a month

Benefits

Provident Fund
Leave encashment
Paid sick time

Qualifications

ITIL Certification
Azure
CCNP
Software troubleshooting
CCNA
LAN
Final Cut Pro
Supervising experience
Project management
Quality assurance
Bachelor's degree
Embedded software
Computer networking
Leadership
Marketing

Full job description

Company Introduction:

A dynamic company headquartered in Australia.
Multi awards winner, recognized for excellence in telecommunications industry.
Financial Times Fastest-growing Company APAC 2023.
AFR (Australian Financial Review) Fast 100 Company 2022.
Great promotion opportunities that acknowledge and reward your hard work.
Young, energetic and innovative team, caring and supportive work environment.

We are seeking an experienced team leader to oversee our IT infrastructure operations and manage network operations team.

Key Responsibilities

IT & Network Infrastructure

Monitoring and managing office IT & network infrastructure, including LAN, WAN, Wi-Fi, Firewalls, Switches, Routers, Access Points, and other network hardware.
Driving network optimisation, performance tuning, and infrastructure upgrades to improve reliability and scalability.
Handling firewall management, including policy creation, traffic segregation as per business requirements, blocking unauthorized traffic, firmware upgrades, and security hardening.
Performing network device upgrades, configuration backups, and troubleshooting across multiple locations.
Managing overall IT helpdesk operations, ensuring timely troubleshooting and user support across the organization.
Managing ISP monitoring and coordination, ensuring high availability and minimal downtime.
Managing end-to-end IT & network asset lifecycle management, including asset procurement, allocation, budgeting, compliance tracking, vendor coordination, and hardware issue resolution.
Ensuring system compliance and security standards are maintained across all IT assets and infrastructure.

Team Management

Managing the NOC team, including roster planning, hiring, performance management, and budget oversight.
Providing technical support for broadband customers and ensuring service stability.
Supporting engineers during complex technical issues and ensuring knowledge sharing within the team.
Collaborating closely with senior and higher management on operational planning and strategic improvements.

Incident & SLA Management

Monitoring and managing Service Level Agreements (SLAs) to ensure service excellence.
Leading incident management processes, coordinating with management during critical issues.
Preparing and sharing Root Cause Analysis (RCA), Corrective Actions (CA), and Preventive Actions (PA) reports with stakeholders.
Continuously working on improving network security posture and operational resilience.

Hotel Wi-Fi & Remote Site Management

Monitoring and managing hotel Wi-Fi infrastructure (including UniFi devices) to ensure maximum uptime.
Performing firmware upgrades and proactive maintenance of hotel network devices.
Coordinating with the AU team for on-site support requirements when physical presence is needed.
Providing after-hours support when required to maintain SLA commitments or restore high-priority faults

Access & Cloud Administration

Enabling and disabling user access during onboarding and offboarding processes and managing user access control for portals.
Administering Azure and Microsoft 365 environments, including user lifecycle management.
Conducting cybersecurity awareness training for new joiners and administering security assessments.

Experiences & Skills

Experience:

10+ years of experience in IT Operations or Network Operations, with at least 2 years in leadership or supervisory role.
Experience working within an ISP, or a complex enterprise environment. Prior exposure to cross-border collaboration, particularly with Australia, is highly regarded.

Desirable Certifications:

CCNA/CCNP (Cisco Certified Network Associate/Professional).
FCA/ FCP (Fortinet Certified Associate/ Professional)
Microsoft Certified: Fundamentals or Administrator Associate.
UEWA (Ubiquiti Enterprise Wireless Admin) or similar Wireless certifications.
ITIL Foundation (for Service Desk Management).

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹80,000.00 per month

Benefits:

Leave encashment
Paid sick time
Provident Fund

Experience:

leadership or supervisory role: 2 years (Required)
IT Operations or Network Operations: 10 years (Required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk administrator jobs in india

NOC Manager

System Administrator / IT Technician

Systems Administrator

HR-Recruiter

Project Management Staffing

System Administrator

Senior Systems Administrator

System Administrator – Level 2-3 (MSP)

System Administrator

Associate-Salesforce Local Admin- Hyderabad

Sr. IT Systems Administrator

IT Infrastructure Administrator

Customer Support Executive

Virtual DBA Support Administrator

IT Administrator

System Administrator

IT and Administrator

Office Admin

System Administrator

Business Development Executive

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