remote technical associate Jobs – 107 Open Jobs Today

MSD 365 CRM Functional Lead
Recruitment Hub 365 —Remote
- ₹18,00,000 - ₹20,00,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Azure & Microsoft 365 Specialist
Kidde-Fenwal LLC —Remote
- Full-time
- Remote
- Azure
- Computer Science
- Analysis skills
8d
Azure IAM & Terraform Expert / Senior Azure Cloud Engineer
Solutionix Global Services —Remote
- ₹1,50,000 - ₹2,50,000 a month
- Full-time
- Remote
- Azure
- Computer Science
- DevOps
- Work from home
Quick apply
2h
Microsoft Dynamics 365 Marketing Consultant (Customer Insight)
profesional labs It —Remote
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Remote
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
10d
Modeling & Simulation Specialist Associate
General Dynamics Information Technology —Remote
- ₹64,230 - ₹74,750 a year
- Remote
- B.Sc
- Bachelor's degree
- Travel
- Paid time off
Assistant Manager SD - Colocation O&M
Sterlite electric ltd —Remote
- ₹50,000 - ₹80,000 a month
- Full-time
- Remote
- Microsoft Excel
- Schematics
- Bachelor's degree
- Cell phone reimbursement
- Paid sick time
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Customer Support Associate
Tech vedhu —Remote
- ₹13,000 - ₹25,000 a month
- Full-time
- Remote
- Bilingual
- Master's degree
- Bachelor's degree
Quick apply
9d
Full Stack Mobile Developer
Syntric Global —Remote
- ₹50,000 - ₹60,000 a month
- Full-time
- Remote
- Databases
- AWS
- Analysis skills
- Work from home
Quick apply
Application Architect - SAP Basis
Kohler India Corporation —Remote
- Remote
- Oracle
- Analysis skills
- Communication skills
Talent Acquisition Associate
Excelerate —Remote
- ₹10,000 - ₹12,000 a month
- Full-time
- Remote
- Sales
- Recruiting
- Negotiation
- Paid time off
- Flexible schedule
Quick apply
Technical Lead – GCP (Cloud & Microservices)
IQ Giants Career and IT Consulting Private Limited —Remote
- Up to ₹1,00,000 a month
- Remote
- DevOps
- System design
- SQL
Quick apply
14d
L2 NOC Five9 Engineer
Anovia —Remote
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Health insurance
- Paid time off
7d
Data / Gen AI Engineer
INDUANSH PRIVATE LIMITED —Remote
- ₹80,000 - ₹1,00,000 a month
- Full-time
- Remote
- DevOps
- AWS
- Machine learning
Quick apply
2d
Travel Operations Manager | Remote | Luxury Travel Leadership
Fresh Prints —Remote
- Full-time
- Remote
- Hospitality
- Leadership
- Communication skills
Quick apply
RA Officer (Associate Consultant)
ProductLife Group —Remote
- Remote
- Computer literacy
- English
- Project management
Product Support Analyst (Finance)
Infor —Remote
- Full-time
- Remote
- Software troubleshooting
- ERP systems
- English
Cyber Security Business Operations Associate
Vaultify Solutions —Remote
- ₹2,000 - ₹15,000 a month
- Full-time
- Remote
- English
- Research
- Business development
- Flexible schedule
Quick apply
11d
Quality Assurance (QA)
Citta Solutions —Remote
- Up to ₹35,000 a month
- Full-time
- Remote
- Computer Science
- Customer service
- Microsoft Office
PHP Laravel Developer (Intern)
Miracuves —Remote
- ₹6,000 a month
- Full-time
- Remote
- Computer Science
- B.Sc
- Master's degree
- Work from home
- Paid sick time
Quick apply
NuGenesis SDMS System Administrator (Infrastructure Support)
ITSoli India Pvt Ltd. —Remote
- Up to ₹25,00,000 a year
- Full-time
- Remote
- Oracle
- Management
- Computer Science
Quick apply

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technical associate jobs near remote

MSD 365 CRM Functional Lead

Recruitment Hub 365
Remote

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Job details

Contractual / Temporary
₹18,00,000 - ₹20,00,000 a year

Qualifications

Microsoft Powerpoint
Microsoft Word
BCS
Telephony
Microsoft Excel
Computer Science
Data migration
Customer service
Enterprise Software
SAP
IT service management
Business analysis
Microsoft Dynamics 365
Microsoft Office
.NET
Databases
SQL
IVR
Project management
Bachelor's degree
ITIL
APIs
Business Administration
Business requirements
SAP ERP
Requirements gathering
Communication skills
Information Technology

Full job description

Job Title: MSD 365 CRM Functional Lead

Experience Required: 7 to 12 Years

Employment Type: C2H

Work Mode: Remote

Time zone/Shift: EST Shift (6:30 PM to 2:30 AM IST)

Job Summary

We are looking for an experienced MSD 365 CRM Functional Lead with strong expertise in Dynamics 365 CE (Customer Service Module), business analysis, solution design, and enterprise-scale CRM implementations. The ideal candidate should have hands-on experience managing complex integrations, large-scale data migration projects, and collaborating with cross-functional teams to deliver enterprise CRM solutions.

Key Responsibilities

Define functional and technical requirements for mapping field/entry data from multiple source systems into Microsoft Dynamics 365 CE CRM
Collaborate with Technical Architects, project managers, developers, and stakeholders to design and deliver effective CRM solutions
Conduct detailed business analysis to understand customer service processes and business requirements
Design functional solutions using Dynamics 365 CE capabilities integrated with Contact Center applications and self-service portals
Configure Dynamics 365 CE applications based on business requirements
Support integration requirements involving Contact Center applications, self-service portals, ERP systems, and payment gateways
Ensure seamless functional integration and data flow across enterprise systems
Support and deliver end-user training programs to improve adoption and system utilization
Provide ongoing functional support, enhancements, and optimization for Dynamics 365 CE solutions
Lead requirement gathering, solution design, testing, and large-scale CRM implementation activities
Prepare and maintain technical and functional documentation including designs, diagrams, test plans, test scripts, impact analysis reports, lessons learned, and best practices
Maintain strong working relationships with business users, technology teams, vendors, and project sponsors
Participate in enterprise system implementation and support activities
Work independently while adhering to organizational standards, policies, and procedures

Must Have Skills

Minimum 10+ years of experience in Dynamics 365 CE (Customer Service Module) functional implementation
5+ years of experience in business analysis, requirements gathering, and functional solution design
Strong experience delivering Dynamics 365 CE projects with complex integrations
Experience as a CE Data Engineer in at least 2 implementation projects involving:
Migration of at least 10 million customer accounts
Migration of at least 1 billion transactions
Experience migrating systems where Dynamics 365 CE was tightly integrated with SAP or other non-Dynamics ERP systems in real time
Strong understanding of Contact Center applications including Telephony and IVR-based solutions
Deep knowledge of Dynamics 365 CE functionalities including customization, configuration, and user management
Strong SQL skills with experience understanding legacy databases and data mapping into Dynamics 365
Experience integrating Dynamics 365 CE with ERP systems and payment gateways
Proficiency in Microsoft Office 365 tools including Teams, Word, Excel, and PowerPoint
Experience with Microsoft ADO Testing Module

Preferred Skills

Experience in the tolling or transportation industry
Experience working on SAP or Enterprise Business Solution projects
Knowledge of ITIL / ITSM practices and methodologies

Certifications

Candidates should be working toward one or more of the following certifications:

Dynamics 365 Customer Service Functional Consultant Associate (MB-230)
Dynamics 365 Fundamentals (MB-910)
Dynamics 365 + Power Platform Solution Architect Expert (PL-600)
Power Platform Functional Consultant Associate (PL-200)
Microsoft Power Platform + Dynamics 365 Core (MB-200)

Education

Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field is preferred but not mandatory

Soft Skills

Excellent analytical and problem-solving skills
Strong communication and interpersonal skills
Ability to collaborate and lead cross-functional teams
Strong organizational and project management abilities
Detail-oriented approach with strong documentation skills

Pay: ₹1,800,000.00 - ₹2,000,000.00 per year

Application Question(s):

How many years of experience do you have in Microsoft Dynamics 365 CE / CRM functional consulting?
How many years of experience do you have with Dynamics 365 Customer Service module?
Have you worked on end-to-end Dynamics 365 CRM implementation projects?
Do you have experience with CRM integrations such as SAP/ERP, telephony/IVR, payment gateways, or third-party APIs?
Do you have experience in large-scale data migration and data mapping projects in Dynamics 365 CRM?
Are you comfortable working in EST shift (6:30 PM - 2:30 AM IST)?
Are you available to work in a Contract-to-Hire (C2H) role?
Do you hold any Microsoft certifications such as MB-230, PL-200, PL-600, or MB-910?
What is your current CTC and ECTC?
What is your current notice period (NP)?

Work Location: Remote

Quick apply

Refine Your Search

technical associate jobs in remote

MSD 365 CRM Functional Lead

Azure & Microsoft 365 Specialist

Azure IAM & Terraform Expert / Senior Azure Cloud Engineer

Microsoft Dynamics 365 Marketing Consultant (Customer Insight)

Modeling & Simulation Specialist Associate

Assistant Manager SD - Colocation O&M

Customer Support Associate

Full Stack Mobile Developer

Application Architect - SAP Basis

Talent Acquisition Associate

Technical Lead – GCP (Cloud & Microservices)

L2 NOC Five9 Engineer

Data / Gen AI Engineer

Travel Operations Manager | Remote | Luxury Travel Leadership

RA Officer (Associate Consultant)

Product Support Analyst (Finance)

Cyber Security Business Operations Associate

Quality Assurance (QA)

PHP Laravel Developer (Intern)

NuGenesis SDMS System Administrator (Infrastructure Support)

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