Chennai Tamil Nadu Head of customer experience Jobs – 314 Open Jobs Today

Freight Forwarder
DSV —Chennai, Tamil Nadu
- Full-time
- Computer literacy
- English
- Microsoft Office
8d
Regional Sales Head
Asian Lifts and Escalators —Porur, Chennai, Tamil Nadu
- ₹1,00,000 - ₹1,50,000 a month
- Full-time
- Sales
- Master's degree
- Business development
- Paid time off
- Paid sick time
Quick apply
Area Manager -Quick Commerce, GSF Last Mile
ASSPL - Tamil Nadu —Chennai, Tamil Nadu
- Weekend availability
- Bachelor's degree
- Leadership
- Flexible schedule
Operations Coordinator
Hapag-Lloyd AG —Kancheepuram District, Tamil Nadu
- Microsoft Word
- Microsoft Excel
- Microsoft Access
14h
Head of Marketing
Bookwedgo solution private limited —Chennai, Tamil Nadu
- ₹1,00,000 - ₹1,50,000 a month
- Full-time
- Marketing
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Lead Business Analyst
Barclays —Chennai, Tamil Nadu
- Agile
- Banking
- Negotiation
Director of Operations
AccorHotel —Chennai, Tamil Nadu
- Full-time
Quick apply
DELIVERY HEAD
TSQUARE HR —Chennai, Tamil Nadu
- Master's degree
- Project management
- Team management
Branch Manager
Vecura Wellness Clinic —Chennai, Tamil Nadu
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Sales
- Bachelor's degree
Quick apply
Key Account Manager - Sales
PMT Machines Ltd. —Chennai, Tamil Nadu
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
- Health insurance
- Cell phone reimbursement
Quick apply
Asst. Manager - Talent Acquisition
Larsen & Toubro —Chennai, Tamil Nadu
- Microsoft Office
- Master's degree
- Bachelor's degree
Location Head
Sama.ai —Chennai, Tamil Nadu
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Sales
- Bachelor's degree
- Computer networking
Quick apply
Operation Executive
Dhana Fincorp —Chennai, Tamil Nadu
- From ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Accounting
- Paid time off
- Cell phone reimbursement
Quick apply
2d
Fresher - B.E. MBA
Desirous Global Consulting —Chennai, Tamil Nadu
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Salesforce
- Engineering
- Master's degree
Training and Quality Manager
Datamark, Inc. —Chennai, Tamil Nadu
- ₹9,00,000 - ₹10,00,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Education
- Flexible schedule
Quick apply
Associate Vice President
Standard Chartered —Chennai, Tamil Nadu
- Microsoft Excel
- Finance
- Master's degree
- Health insurance
- Paid sick time
6d
Sales Team Lead
Trivecta digital Solution Pvt Ltd —Chennai, Tamil Nadu
- ₹40,000.69 - ₹50,000.19 a month
- Email
- Marketing
- Master's degree
- Bachelor's degree
- Cell phone reimbursement
- Flexible schedule
Quick apply
12h
Senior Advisor
Petrofac —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
IT Project Manager
Knowledgeworks Global Ltd —Kilpauk, Chennai, Tamil Nadu
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Project management
- Product management
- Human resources
- Health insurance
- Paid time off
Quick apply
Assistant Store Manager *4YEAR EXPERIENCE*
Lubdub Medical Technologies Pvt Ltd —Chennai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Health insurance
Quick apply
7d

I want to receive the latest job alerts for head of customer experience in chennai tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of customer experience jobs near chennai tamil nadu

Branch Manager jobs in Chennai, Tamil Nadu

Training Manager jobs in Chennai, Tamil Nadu

Assistant Vice President jobs in Chennai, Tamil Nadu

Head Of Marketing jobs in Chennai, Tamil Nadu

Key Account Manager jobs in Chennai, Tamil Nadu

Assistant Store Manager jobs in Chennai, Tamil Nadu

Business Analyst jobs in Chennai, Tamil Nadu

Freight Forwarder jobs in Chennai, Tamil Nadu

Director Of Operations jobs in Chennai, Tamil Nadu

Recruitment Manager jobs in Chennai, Tamil Nadu

Area Manager jobs in Chennai, Tamil Nadu

Sales Team Leader jobs in Chennai, Tamil Nadu

It Project Manager jobs in Kolkata, West Bengal

It Project Manager jobs in Yelahanka, Bengaluru, Karnataka

It Project Manager jobs in Remote

It Project Manager jobs in Hyderabad, Telangana

It Companies jobs in Sholinganallur, Chennai, Tamil Nadu

It Project Manager jobs in Anna Salai, Chennai, Tamil Nadu

It Companies jobs in Nanakramguda, Hyderabad, Telangana

Branch Manager jobs in Coimbatore, Tamil Nadu

Freight Forwarder

DSV -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
8 days ago

Qualifications

Go
Computer literacy
SAP
English
Microsoft Office
Bachelor's degree
Communication skills

Full job description

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 117050
Time Type: Full Time

Purpose of the position
Key player for Air Export Product.

Assisting Air Freight Manager for Overall operation related to Air Exports
Responsible to maintaining accurate profitability per month (Revenue / Cost)
Liaising with Subordinates and peers on daily basis in handling jobs as per criticality and follow up until done.
Maintain relationship with Airlines / Handling Agents / Overseas offices etc.
Ensure that all job files are closed once execution is complete within the allotted time frame.

Key Tasks

Maintaining DSR on daily basis for ready reference.
Follow up on daily job during day start and completion per deadline, job planning for complete day.
Ensuring clear communication to all related parties for shipments specifically for critical ones.
Follow up with Airlines export cargoes on regular basis and make sure that all shipment fly on time and documents delivered in time from airlines.
Responsible for payment follow up / collection for credit customer for nomination shipments
Responsible to make sure documents are not getting released without 100% payment for Cash Customer, any TDS deduction must be on letter head from customer to maintain proper accounting / future follow up.
Ensure to follow company procedures and policies in terms of document handling / secrecy / accounts etc.
Providing quality / high level of service to all customers irrespective of volume / revenue.
Problem solving with own experience and/or approaching manager with solutions.
Identify future problems based on current situation and take proactive action
Approaching existing customer for their other business irrespective of mode of shipment
Extending assistance to customer service on business which is handed by them
Respond to overseas / local queries for DDU/DDP shipments and other rate requests

Decision Making Authority
Decision authority as delegated by the Manager Air Freight Exports/Manager Air Freight, in accordance with DSV regulations
Function / Market & Industry Knowledge / Business Acumen / Process working
Job Description Effective date: June 2020
Job Description Version date: June 2020 2/2
Skills & Competencies
Skills/Knowledge/Competencies

Problem Solving Skills.
Able to find out solutions and/or approach manager with different solutions to resolve the problem without any liability to company.
Excellent Team Player.
Good communication skill (oral / written).

Educational background / Work experience

Graduate. Added qualification will be preferred
2 – 4 years/ 4 – 6 years’ experience in forwarding industry and well versed with industry knowledge for air imports

Language Skills

Fluent in English (other languages depending on the location)

Computer Literacy

MS Office skills and good knowledge regarding IT systems
Excellent command on companies IT system tools like CW1/ CRM /SAP etc.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com

Apply Now

Refine Your Search

head of customer experience jobs in chennai tamil nadu

Freight Forwarder

Regional Sales Head

Area Manager -Quick Commerce, GSF Last Mile

Operations Coordinator

Head of Marketing

Lead Business Analyst

Director of Operations

DELIVERY HEAD

Branch Manager

Key Account Manager - Sales

Asst. Manager - Talent Acquisition

Location Head

Operation Executive

Fresher - B.E. MBA

Training and Quality Manager

Associate Vice President

Sales Team Lead

Senior Advisor

IT Project Manager

Assistant Store Manager 4YEAR EXPERIENCE

I want to receive the latest job alerts for head of customer experience in chennai tamil nadu

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected